Aeroflot (SU)
Aeroflot (SU)
Aeroflot (SU)
Aeroflot (SU)
Aeroflot (SU)
Aeroflot (SU)
| Código IATA | SU |
|---|---|
| Rutas | 362 |
| Ruta principal | San Petersburgo Pulkovo a Moscú Aeropuerto Internacional de Moscú-Sheremétievo |
| Aeropuertos en los que opera | 168 |
| Aeropuerto principal | Moscú Aeropuerto Internacional de Moscú-Sheremétievo |
Ventajas: I requested a refund and haven't received it yet.
Desventajas: A refund
Ventajas: Flight was cancelled and I can not get my money back.
Desventajas: Straighten money back process.
Ventajas: Nothing
Desventajas: Again, we should have been notified that the Egypt airport in Cairo was closing on March 19th, four days before our scheduled flight. We never made it to Moscow because the flight from Egypt was canceled. Email us as soon as it is known that airports are closing.
Ventajas: Nothing
Desventajas: We should have been notified the day Egypt announced the airport was closing on March 19th. Our flight was scheduled for March 23rd. If it wasn't for the US government STEP program we would not have known the airport was closing before our scheduled flight. Emails should have been sent the day it was announced.
Desventajas: 3 1/2 hours late!!!!!
Ventajas: The crew was amazing indeed. Very polite and attentive. Hot food items were good. I like the slippers and the cover for eyes (to allow you to sleep) that the company offers. Audiobook selection was reasonable too (classics in 3 languages).
Desventajas: It was a 10-hour flight, and by the end of it, the restrooms were not as clean (even though the crew tried to maintain them). This is typical for these long flights - no solution.
Desventajas: Over the past year the cabin crews are not quite up to Aeroflot customary standards. The young ones seem to have not been trained well enough and seem tentative and not so enthusiastic, especially when the whole crew is working meals. The rest, however, are very professional and exude confidence.
Ventajas: Crew was so nice and food was pretty decent
Ventajas: Good service
Desventajas: The flight was 4 hours delayed!!!
Desventajas: If a person who checks in would not inform me that I have to seat next to bathroom
Ventajas: The crew
Desventajas: Old seats
Poor entertainment
Ventajas: It was on time
Desventajas: Seats
Food
Entreatment
Ventajas: The pilot is the best one I’ve ever flown with. There was not even a slightest bump when we landed!
Ventajas: Crew was horrible! Rude! Boarding the worst I have ever had
Desventajas: I wish I could fly another company like delta or KLM or someone else. Aeroflot is the worst company ever
Ventajas: Crew was courteous and helpful.
Desventajas: Seats are cramped a bit
Desventajas: Wider seats
Ventajas: Good flight, thank you
Ventajas: Crew, cleanliness
Desventajas: I did not see while purchasing that the tickets had “no luggage included” and was charged $100 per item at check-in.
Ventajas: Nothing
Desventajas: Service and attitude
Desventajas: More space between the seats
Desventajas: More space between seats
Ventajas: It was good
Ventajas: the crew was good, seats - on the ok side of the regular economy class
Desventajas: there was no online check in available in Riga, which means i could not preselect a seat
Desventajas: the crew Moscow-Tomsk
Desventajas: С Праздником Ребята
Ventajas: I did like the comfort and care about my qustions
Ventajas: Great food, great movies. Great pilot and crew
Desventajas: Lots of children running in isle. But they did give them tools to help occupy them. Maybe a children play area.
Ventajas: traveled with pets, took great care and they arrived safely
Ventajas: Tooth paste and brush that airline gives out is amazing. Food is delicious
Desventajas: Best service and food
Always on time
Ventajas: USB charger!!
Desventajas: Already perfect!
Ventajas: The crew were very courteous and flight was early arriving in Riga!
Desventajas: Nothing!
Desventajas: Too many cabin luggage
Ventajas: The meal was good with pretty rich menu.
The crew was very good.
Desventajas: The flight was delayed, we were taken to aircraft by bus by not convenient way.
Ventajas: Late, I liked nothing.
Desventajas: It would have been better if they had a plane that could land on ice. They said this plane couldn't. Was an hour late, so we missed all our connecting flights home to USA.
Desventajas: Old A330, entertainment system is very tired of this world
Ventajas: It’s 1 hour flight and you get a drink of your choice and a sandwich - which is very generous and cool compare to other airlines
Desventajas: Everything was good!
Ventajas: The meals are always generous and pretty feeling, nice and knowledgeable crew
Desventajas: The TV remote is getting old, it didn’t respond when I press any button, so it was impossible to watch anything or use it at all
Desventajas: Later
Ventajas: The crew was good, helpful and attentive. Boarding was flawless.
Desventajas: The TV touchscreen was not working neither for me nor for my neighbor. The third one in a row was functional, though, but it was not ours. :)
The food, snacks, drinks were very limited and on the low-budget.
Ventajas: Nothing
Desventajas: The worst airline ever
Ventajas: all perfect
Ventajas: Everything
Ventajas: average crew.
very empty plane with not many passengers. Seats seem average
Ventajas: Flat bed, updated aircraft.
Desventajas: Virgin Atlantic is still much better. From offering pajamas to organizing boarding. SVO was disorganized, both international flights NYC and Düsseldorf were boarding from the same gate pocket (22 and 21) at the same time. Ski priority members had to fight the way to check in.
Desventajas: FOOD
Great
Ventajas: Quick! Friendly! On time
Ventajas: nothing
Desventajas: everything
Ventajas: The crew
Desventajas: Food. Not enough vegetarian options
Desventajas: Good was not good really bad it is
Ventajas: business class electric sockets and good leg space, on time
Desventajas: lagguage handling upon arrival was mediocre
Ventajas: timing, safety, captain take off and landing
Desventajas: squeezed chairs like low cost flights
luggage damage found upon arrival and no-one to handle this but to return back into the residence country Aeroflot office to request the claim !
Ventajas: pretty good
Desventajas: on the level withother major airlines
Ventajas: Nothing in particular. An ok flight.
Desventajas: Uncomfortable seats. Departed late from Tel Aviv, long outdoor wait at 4 C degrees for the buses from airplane to terminal, arrived 25 minutes before connection to Tokyo scheduled to depart, but the claimed that gate is closed so got stuck in Moscow for 24 hours.
Ventajas: The bottom seat of the pocket is uncomfortable
outdated.
The distance between the chairs
Too crowded
Desventajas: New chairs
Ventajas: The bottom seat of the pocket is uncomfortable
outdated.
The distance between the chairs
Too crowded
Ventajas: Helpful and friendly crew.
Ventajas: The crew doesn’t speak a word of English the chair is not comfortable no TV no space at all to walk or put suitcases
Ventajas: Perhaps the best business class meal I've ever had. Definitely the best service from the crew I've had. 1st flight on Aeroflot, but won't be my last.
Desventajas: Cabin temps could have been a bit cooler for sleeping.
Desventajas: It left at a bad hour of the day
Aeroflot es una de las mayores aerolíneas nacionales rusas que existen en aquel país. Se dedica al transporte de pasajeros, tanto en vuelos nacionales como internacionales, desde el año 1923 y es una de las compañías más antiguas que existen en todo el mundo. La sede principal se encuentra en el aeropuerto internacional de Moscú-Sheremétievo. En el año 2006, se une a la reconocida alianza SkyTeam como uno de sus miembros destacados. Entre sus filiales, destacan Donavia, Pobeda o Aurora.
En cuanto a sus itinerarios, Aeroflot les ofrece a los viajeros más de ciento veinte destinos que llegan a diferentes lugares de Europa, América y Asia. Para realizar estos trayectos, dispone de una gran flota que está formada por más de doscientas cuarenta aeronaves. Entre los aviones más numerosos que integran la flota, cabe destacar los Airbus A320-200. El modelo Airbus A330-300 es uno de los que ofrece la mayor capacidad de pasajeros: más de trescientos.
Los clientes que vuelen con Aeroflot pueden elegir entre diferentes billetes. Con el de tipo Económico o Turista, no se permite facturar equipaje, por lo que solo se puede llevar el equipaje de mano. En clase Business, se autoriza a facturar dos bultos en bodega que pueden llegar a pesar hasta 32 kg cada uno.
En los vuelos de largo recorrido, la clase Turista cuenta con diversos artículos de confort, como almohadas o mantas, sin ningún coste adicional. Si viajas en clase Business en los modelos Airbus A330, podrás disfrutar de asientos que se convierten en camas, luces individuales y puesto de trabajo con conexión USB, además de diversas opciones de restauración.
