Copa Airlines (CM)
Copa Airlines (CM)
Copa Airlines (CM)
Copa Airlines (CM)
Copa Airlines (CM)
Copa Airlines (CM)
| Código IATA | CM |
|---|---|
| Rutas | 170 |
| Ruta principal | Ciudad de Panamá Tocumen Intl a Cancún |
| Aeropuertos en los que opera | 80 |
| Aeropuerto principal | Ciudad de Panamá Tocumen Intl |
Ventajas: on time, good seats and leg space
Desventajas: I wish Copa has more flights in US
Ventajas: Everithing perfect
Desventajas: The space between the seats
Ventajas: Everything. Great airline
Desventajas: The space between the seats
Ventajas: Buen servicio al cliente
Desventajas: Salas de abordaje en Panamá
Ventajas: Na
Desventajas: They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there.
Ventajas: Todo estuvo muy bien
Ventajas: There was actually food on this very short flight! I liked that. Also I didn't have to pay to pick a seat upon check-in which was nice.
Desventajas: The food was decent but my return flight was better.
Desventajas: bueno
Ventajas: They closed the flight 30 minutes before the departure hour.
Ventajas: Crew great, seat cramped
Desventajas: Kept lights dark longer
Ventajas: The ride was relaxing.
Desventajas: Everything was good. I couldn’t put nothing for entertainment because the TVs were not running. I don’t think they do. Only for information maybe.
Ventajas: The crew was good and the seat confortable
Desventajas: The cheking process. The pre-cheking dora not works,
Ventajas: nice attitude and everytime smiling
and last food before just landing
Ventajas: The crew was excellent!
Desventajas: Maybe more movies
Ventajas: Great services!
Desventajas: The food, the movies.
Ventajas: The flight was smooth
Desventajas: One Cooa employ tried to force me to check my carry on. They did not ask if I wanted to check it. They told me I must. They ridiculously placed the bag on top of the carry-on measuring device and told me it was too big. I had just gotten off another Copa flight from Port of Spain where there was no issue at all.
Ventajas: Better entertaining sistem
Desventajas: Better entertaining sistem
Ventajas: Better entertaining sistem
Desventajas: Crew wasn’t very serviceful
Desventajas: No entertainment. Plane is getting old.
Copa was awesome - except for our lost bag :)
Ventajas: Crew was extremely kind and helpful. Plane was very clean. Food was excellent.
Desventajas: Lost bag that arrived just as we were on our.
Ventajas: Everything
Ventajas: Everything
Ventajas: Amable
Desventajas: Comida
Absolutely HORRIBLE seats on an older 737
Ventajas: Great customer service at check-in, gate and wonderful crew! The flight attendants were some of the best I've had on any airline.
Desventajas: We were seated in the back row and the seats did not recline. What made that even worse, is they are COMPLETELY upright. I mean you are sitting at nearly a 90 degree angle! The other rows un-reclined had more recline than the last row. This was an older 737 and those seats never should have been installed on that plane. Luckily, there were a few empty seats and we were able to move, although not together. 3 of our 4 flights were on newer planes, and on one other flight we were also seated in the back row. But, those seats reclined and were as comfortable as any other seat on the plane. COPA, if you're reading this, kudos to your great operation, but do NOT use that horrible old 737 on such a long flight. Or, only use those seats for standbys!
Overall solid experience on COPA.
Ventajas: The crew and ground customer service are great! Overall we were very pleased with COPA and would definitely fly with them again.
Ventajas: Service and comfort
Desventajas: Food
Ventajas: Crew service was excellent
Ventajas: Great attention by the crew
Ventajas: Entertainment on board was good
Desventajas: One member of the crew wasn’t polite, his tone sounded rude/mad
Ventajas: Tripulación
Desventajas: La comida
Ventajas: La tripulación nos trató muy bien
Desventajas: En este momento no hay nada que pudieran mejorar
Desventajas: Excelente
Ventajas: crew was excellent as ell as the counter personal
Ventajas: El personal bueno y diligente.
Desventajas: Los asientos, no estuvieron cómodos, aparte el entretenimiento no era variado.
Ventajas: &)&$&@!!
Desventajas: This airline claims they are the #1 on time airline, but other than this, they don’t do anything differently. Their service is worse than mediocre, their planes are outdated and the entertainment is extremely poor.
Ventajas: The crew was kind. Movies were available, as well as a charging port for phones.
Desventajas: We were prohibited from bringing water onto the airplane. However, this didn't seam to apply to all water bottles. My empty plastic water bottle had to be discarded, however, my friend's 32oz metal water bottle with water in it was allowed on the plane. She was able to get her water bottle filled during the flight, but my water bottle was tossed by the staff prior to the flight. How does this make sense? This was a 7 hour flight during which only 3 times were we given a small cup of water. That is crazy! Airplanes make you feel so dehydrated, and three small cups of water is not enough for 7 hours, that is absurd. Please, just like all other airlines and flights, allow people to purchase or fill their water bottles (regardless of the material of the bottle) prior to the flight so that they can remain comfortable.
Ventajas: Excelente atención del personal!!
Ventajas: El trato del personal fue muy agradable!!
Ventajas: Nice crew and food.
Desventajas: They only allow one suitcase as baggage. So people use a lot of carry on, due that I had to put my backpack in my feet, even when I wasn't using any carry on.
Desventajas: The airline forced my wife to check her carry on AND THEN LOST IT.
Ventajas: Food was good and leg work average
Desventajas: Security check at the gate was too long
Ventajas: Never flew Copa Airlines before. I would definitely fly with them again. Flight from ORD to PTY was top notch. Crew and aircraft were excellent. PTY to UIO was an older aircraft that didn’t have all the amenities that the newer plane had, but the crew was still excellent.
Desventajas: We were scheduled for a 7 hour layover at PTY. When we arrived we found out the plane we had just gotten off of was continuing to UIO. That flight never showed when I was booking the trip. It would have been nice to receive some kind of notification that a better flight option had become available.
Ventajas: Nothing
Desventajas: Check in was slow. Boarding was disorganized - half the plane was business class or so-called preferred status. Ground staff were unhelpful
Desventajas: Food was bland and simple (Aeroméxico offers slightly better, would look to model after amazing Air Asia setup) and would add more movies to the inflight entertainment system. But overall, all good!
Desventajas: Todo bien
Ventajas: Flight went well. Glad it was on time. Almost missed it due to other flight not being able to land initially
Desventajas: Screen malfunctioned and kept asking for language during movie
Ventajas: Food and drink were offered which was unexpected for such a short flight. Not the best but appreciated
Desventajas: A bit more space. A bit tight. First flight had general screens but second had individual screens although one screen was malfunctioning
Desventajas: 5 hour flight and the channel selector wouldnt turn to English till 3/4 of the movie was over. Seats were almost as uncomfortable as spirit. Food... don’t .. get your own. Otherwise was fine.
Ventajas: The entertainment options. Liked the sandwich as well
Desventajas: The seats could be a bit more comfortable, and adding veggies to their sandwiches
Ventajas: The options with entertainment, lots of good movies
Desventajas: More choices of food (I was in the last row and beef was all they had) they run out of option too fast
Desventajas: Que respeten los horarios de vuelos.
Ventajas: Amazing crew
Desventajas: Boarding
Ventajas: El trato a los clientes
Desventajas: Pudo haber sido mejor que respeten mis horarios de vuelo, me cambiaron los horarios en la ida y la vuelta y me han hecho perder dinero por reservas
Ventajas: Nothing
Desventajas: copa made us wait in the airport for 8 hrs. As they delay the flight, and did not provide good customer service.
Ventajas: From IAD airport the flight was on time, however in Panama airport Copa delay the flight for 8 hrs and made us sleep in the airport.
Desventajas: Have better customer service and not change the flight 24 hrs before.
Desventajas: Entertainment
Desventajas: Entertainment
Ventajas: First of all, not sure if is because of the flight is to La Havana, but before boarding a member of Copa is checking all passengers to size them the luggage, a means you are able to carry on 10 kg, but even if they won't force you to check it your carry on bag, besides once you are in the plane it wasn´t any air conditioning, there were about 100+ people without air conditioning and even during the flight to La Havana, just when they arrived requested to close the windows to make the air conditioning flowing on the plane!!!! What was that???? I mean 2.15hrs without it and then they request something that they don´t provide!!!!
Desventajas: Treat people as equal, no matter where are they from or where are they flying to, because what Copa is doing for people that are going out or in
Ventajas: The quick boarding
Desventajas: The food still not good, even that is a short flight Copa should choose another kind of plane because the Embraiber is a very small plane for comfort
Desventajas: The food .
Ventajas: on time, good seats and leg space
Desventajas: I wish Copa has more flights in US
Ventajas: Everithing perfect
Desventajas: The space between the seats
Ventajas: Everything. Great airline
Desventajas: The space between the seats
Ventajas: Buen servicio al cliente
Desventajas: Salas de abordaje en Panamá
Ventajas: Na
Desventajas: They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there.
Ventajas: Todo estuvo muy bien
Ventajas: There was actually food on this very short flight! I liked that. Also I didn't have to pay to pick a seat upon check-in which was nice.
Desventajas: The food was decent but my return flight was better.
Desventajas: bueno
Ventajas: Crew great, seat cramped
Desventajas: Kept lights dark longer
Ventajas: The ride was relaxing.
Desventajas: Everything was good. I couldn’t put nothing for entertainment because the TVs were not running. I don’t think they do. Only for information maybe.
Ventajas: nice attitude and everytime smiling
and last food before just landing
Copa was awesome - except for our lost bag :)
Ventajas: Crew was extremely kind and helpful. Plane was very clean. Food was excellent.
Desventajas: Lost bag that arrived just as we were on our.
Ventajas: Everything
Ventajas: Everything
Overall solid experience on COPA.
Ventajas: The crew and ground customer service are great! Overall we were very pleased with COPA and would definitely fly with them again.
Ventajas: Crew service was excellent
Ventajas: Great attention by the crew
Ventajas: Entertainment on board was good
Desventajas: One member of the crew wasn’t polite, his tone sounded rude/mad
Ventajas: Tripulación
Desventajas: La comida
Ventajas: La tripulación nos trató muy bien
Desventajas: En este momento no hay nada que pudieran mejorar
Desventajas: Excelente
Ventajas: crew was excellent as ell as the counter personal
Ventajas: Excelente atención del personal!!
Ventajas: El trato del personal fue muy agradable!!
Ventajas: Never flew Copa Airlines before. I would definitely fly with them again. Flight from ORD to PTY was top notch. Crew and aircraft were excellent. PTY to UIO was an older aircraft that didn’t have all the amenities that the newer plane had, but the crew was still excellent.
Desventajas: We were scheduled for a 7 hour layover at PTY. When we arrived we found out the plane we had just gotten off of was continuing to UIO. That flight never showed when I was booking the trip. It would have been nice to receive some kind of notification that a better flight option had become available.
Desventajas: Todo bien
Ventajas: The entertainment options. Liked the sandwich as well
Desventajas: The seats could be a bit more comfortable, and adding veggies to their sandwiches
Ventajas: The options with entertainment, lots of good movies
Desventajas: More choices of food (I was in the last row and beef was all they had) they run out of option too fast
Desventajas: Entertainment
Ventajas: The crew was good and the seat confortable
Desventajas: The cheking process. The pre-cheking dora not works,
Ventajas: The crew was excellent!
Desventajas: Maybe more movies
Ventajas: Great services!
Desventajas: The food, the movies.
Desventajas: No entertainment. Plane is getting old.
Ventajas: Amable
Desventajas: Comida
Absolutely HORRIBLE seats on an older 737
Ventajas: Great customer service at check-in, gate and wonderful crew! The flight attendants were some of the best I've had on any airline.
Desventajas: We were seated in the back row and the seats did not recline. What made that even worse, is they are COMPLETELY upright. I mean you are sitting at nearly a 90 degree angle! The other rows un-reclined had more recline than the last row. This was an older 737 and those seats never should have been installed on that plane. Luckily, there were a few empty seats and we were able to move, although not together. 3 of our 4 flights were on newer planes, and on one other flight we were also seated in the back row. But, those seats reclined and were as comfortable as any other seat on the plane. COPA, if you're reading this, kudos to your great operation, but do NOT use that horrible old 737 on such a long flight. Or, only use those seats for standbys!
Ventajas: Service and comfort
Desventajas: Food
Ventajas: El personal bueno y diligente.
Desventajas: Los asientos, no estuvieron cómodos, aparte el entretenimiento no era variado.
Ventajas: Nice crew and food.
Desventajas: They only allow one suitcase as baggage. So people use a lot of carry on, due that I had to put my backpack in my feet, even when I wasn't using any carry on.
Ventajas: Food was good and leg work average
Desventajas: Security check at the gate was too long
Desventajas: Food was bland and simple (Aeroméxico offers slightly better, would look to model after amazing Air Asia setup) and would add more movies to the inflight entertainment system. But overall, all good!
Ventajas: Flight went well. Glad it was on time. Almost missed it due to other flight not being able to land initially
Desventajas: Screen malfunctioned and kept asking for language during movie
Ventajas: Amazing crew
Desventajas: Boarding
Desventajas: The food .
Ventajas: They closed the flight 30 minutes before the departure hour.
Ventajas: The flight was smooth
Desventajas: One Cooa employ tried to force me to check my carry on. They did not ask if I wanted to check it. They told me I must. They ridiculously placed the bag on top of the carry-on measuring device and told me it was too big. I had just gotten off another Copa flight from Port of Spain where there was no issue at all.
Ventajas: Better entertaining sistem
Desventajas: Better entertaining sistem
Ventajas: Better entertaining sistem
Desventajas: Crew wasn’t very serviceful
Ventajas: &)&$&@!!
Desventajas: This airline claims they are the #1 on time airline, but other than this, they don’t do anything differently. Their service is worse than mediocre, their planes are outdated and the entertainment is extremely poor.
Ventajas: The crew was kind. Movies were available, as well as a charging port for phones.
Desventajas: We were prohibited from bringing water onto the airplane. However, this didn't seam to apply to all water bottles. My empty plastic water bottle had to be discarded, however, my friend's 32oz metal water bottle with water in it was allowed on the plane. She was able to get her water bottle filled during the flight, but my water bottle was tossed by the staff prior to the flight. How does this make sense? This was a 7 hour flight during which only 3 times were we given a small cup of water. That is crazy! Airplanes make you feel so dehydrated, and three small cups of water is not enough for 7 hours, that is absurd. Please, just like all other airlines and flights, allow people to purchase or fill their water bottles (regardless of the material of the bottle) prior to the flight so that they can remain comfortable.
Desventajas: The airline forced my wife to check her carry on AND THEN LOST IT.
Ventajas: Nothing
Desventajas: Check in was slow. Boarding was disorganized - half the plane was business class or so-called preferred status. Ground staff were unhelpful
Ventajas: Food and drink were offered which was unexpected for such a short flight. Not the best but appreciated
Desventajas: A bit more space. A bit tight. First flight had general screens but second had individual screens although one screen was malfunctioning
Desventajas: 5 hour flight and the channel selector wouldnt turn to English till 3/4 of the movie was over. Seats were almost as uncomfortable as spirit. Food... don’t .. get your own. Otherwise was fine.
Desventajas: Que respeten los horarios de vuelos.
Ventajas: El trato a los clientes
Desventajas: Pudo haber sido mejor que respeten mis horarios de vuelo, me cambiaron los horarios en la ida y la vuelta y me han hecho perder dinero por reservas
Ventajas: Nothing
Desventajas: copa made us wait in the airport for 8 hrs. As they delay the flight, and did not provide good customer service.
Ventajas: From IAD airport the flight was on time, however in Panama airport Copa delay the flight for 8 hrs and made us sleep in the airport.
Desventajas: Have better customer service and not change the flight 24 hrs before.
Desventajas: Entertainment
Ventajas: First of all, not sure if is because of the flight is to La Havana, but before boarding a member of Copa is checking all passengers to size them the luggage, a means you are able to carry on 10 kg, but even if they won't force you to check it your carry on bag, besides once you are in the plane it wasn´t any air conditioning, there were about 100+ people without air conditioning and even during the flight to La Havana, just when they arrived requested to close the windows to make the air conditioning flowing on the plane!!!! What was that???? I mean 2.15hrs without it and then they request something that they don´t provide!!!!
Desventajas: Treat people as equal, no matter where are they from or where are they flying to, because what Copa is doing for people that are going out or in
Ventajas: The quick boarding
Desventajas: The food still not good, even that is a short flight Copa should choose another kind of plane because the Embraiber is a very small plane for comfort
