Delta (DL)
Delta (DL)
Delta (DL)
Delta (DL)
Delta (DL)
Delta (DL)
| Código IATA | DL |
|---|---|
| Rutas | 1476 |
| Ruta principal | Atlanta Hartsfield-Jackson a Atlanta Hartsfield-Jackson |
| Aeropuertos en los que opera | 243 |
| Aeropuerto principal | Atlanta Hartsfield-Jackson |
Desventajas: Movie selections, healthy snacks/food
Ventajas: Nothing.
Desventajas: Get us off plane. Been stuck at gate in plane for over an hour.
Ventajas: Smooth and fast.
Desventajas: Headphones should be free. Also some free food would be nice.
Desventajas: Seats are tiny
Ventajas: Very kind associate working at the gate. She helped me obtain my seat assignment and was a pleasure to speak with. Her happiness was contagious (even at 6am!). She put me at ease.
Desventajas: The last travelers in boarding line (including myself) had to check their carry on luggage because “there was no more room in the overhead compartments”. However, while I was walking to my seat, I saw ample storage space as well as suitcases that were laying horizontally or flat and could easily have been adjusted to create even more space. Given that most people pack their most valuable items in their carry on bags (as well as anything fragile), I was a bit uneasy checking mine. The associate who helped check my bag on the tarmac was kind. I was grateful that my luggage had a hard shell case.
Ventajas: Had seat open next to me
Desventajas: Delays on afternoon flights East create all sorts of problems; fewer options the later the arrival
Ventajas: All was great!
Desventajas: we boarded on time and were on tarmac for over an hour and a half with no explanation, no beverages.
Desventajas: Not enough leg room. Flights are costly enough and it just seems wrong to upcharge passengers for more legroom. Legroom should be standard outside of first /business class.
Ventajas: Flight was good and crew were good. Nothing very outstanding but by no means a terrible flight.
Desventajas: The in flight screens weren't working well.
Ventajas: Seating and serving, both very good
Desventajas: I couln't get my view on for movies, since there was (I presume) a charge for the earphones. Won't know now what happened to Jean Grey. Maybe offer a small book cart as an alternative entertainment for us cheapskates? do-de-do...
Ventajas: Very professional.
Ventajas: Nassau security line was quick. US Customs line was quick.
Desventajas: The Delta line to drop my bags was long and unorganized. The ticket agents were moving in slow motion. I waited over an hour to drop my bag. I thought I was going to miss my flight.
Ventajas: Good seats. Crew was not very hospitable. They went by with water and didn’t give us any. We upgraded for the complementary cocktails and my husband didn’t even get a chance to get one.
Desventajas: More attention especially for the upgraded seats that offer complementary things. We got better service in our economy seats on the way to LA. I wouldn’t pay extra to upgrade again.
Desventajas: movie selection could have been better.
Ventajas: Got here early!
Ventajas: Crew nailed it. Came by not just for food and drinks but also frequently enough to collect trash/plates/empty cups.
Ventajas: Good Crew. Landing was very smooth
Desventajas: line to drop bag was so long!! but on the plus side, we were through it in an hour and didn't miss our flight!
Ventajas: Cabin crew was great. Was told they don’t feel they can do a good job of serving 48 passengers in Premium Select with 2 crew.
Desventajas: Image recognition step slowed boarding down a lot. Food and amenities on Delta Premium Select seem to be getting worse
Ventajas: How ferindly they where get on airplane and caring they where the hold time on the flight
Desventajas: They bathroom up front airplane should be first class and back airplane have there bathrooms
Ventajas: Everything was on time and ran smoothly. The seats seem to have more room than most airlines. They were generous with drinks and snacks
Ventajas: Everything was on time and ran smoothly. The seats have more room than most airlines. They were generous with drinks and snacks.
Desventajas: Broken monitor and seat
Ventajas: Entertainment
Desventajas: Flight wasn't full. I could have been seated somewhere else since passenger next to me was quite large and invading my personal space
Ventajas: Movie selection are great
Desventajas: The earphone jack Was not working properly have to hold the earphone plug to the earphone jack the whole flight to watch movie
Ventajas: Great crew. Old plane but comfy
Desventajas: No ear plugs in my amenity kit??
Ventajas: Safe trip and very nice crew.
Desventajas: Something to work on is organizing the flights in order when you are checking in. I arrived and it was a mess, we didn't know where to go and which line to take. Please make sure you put signs so we can follow and be more organized.
Desventajas: Refueling took over an hour.
Desventajas: It’s time to update the snacks, bu thank you for serving more than just peanuts.
I was very cold on the flight - unusual, but definitely very chilly.
Ventajas: Crew was quick to help.
Desventajas: long flight -- 2nd cup of coffee
Desventajas: Nothing. Perfect flight.
Ventajas: Assertive
Desventajas: Hand out headphones, my phone doesn’t have compatibility.
Ventajas: The two people who were in charge of boarding the plane were especially nice, efficient, and accommodating. I really really liked them.
Desventajas: The flight was too warm.
Desventajas: Boarding zones is confusing. What does boarding zone "basic" mean?
Ventajas: Delayed boarding but made up for lost time in the air
Desventajas: Delayed boarding
Ventajas: Just ok
Desventajas: update the gate info correctly and immediately. I was directed by app to go B5A but actually it is B5 gate in SEA-TAC
Ventajas: The crew was awesome! The steward was engaging and made us all laugh and feel comfortable for a short flight when he didn’t have to. He had a great sense of humor and gave the kids cookies and wings. Something I haven’t seen in many years. He and the pilots were great!
Desventajas: Nothing.
Ventajas: Everything
Desventajas: Nothing
Desventajas: No hubo comida suficiente
Ventajas: Boarding went well.
Desventajas: Crew could be more attentive. They avoided passengers most of the time.
Desventajas: Space on airplanes
Ventajas: Movies
Desventajas: Comfort. Jetblue offers betwee seats ne apacing betqeen rows
Desventajas: Baggage was extremely delayed. Boarding and take off were delayed too
Ventajas: Crew was great
Desventajas: Lots of screaming children. Not much to do about that...
Ventajas: Crew was great
Desventajas: Lots of screaming children. Not much to be done about that.
Ventajas: Crew was great
Desventajas: We had to go back to the gate to correct an interior light problem.
Desventajas: Got delayed
Desventajas: Food was terrible. Paid for first class, expected something better than coach. Our food choice was a ham sandwich, there were better choices but the crew took them for themselves so nothing left for the 1st class passengers. Similar situation on our eastbound flight the week earlier. I doubt if Delta knows or cares that this occurs. After paying more than twice the coach fare, we expect something better than a ham sandwich on a coast to coast flight.
Ventajas: the plane didn't crash.
Desventajas: honesty.
29 minute flight took 3 hours. first they blamed it on waiting for luggage, then they likely realized there were no connecting fllights, so that excuse didn't work, then they were 'closing the cargo doors' for 45 minutes, then they had to de-ice as the plane had now sat for 4 hours instead of 45 minutes, had it left on time.
Desventajas: More communication on the flight delay
Desventajas: Flight delayed 2 hours. Wifi/entertainment wouldn't connect.
Desventajas: No mechanical failures or delays would be nice
Desventajas: No option to watch movies
Desventajas: Sat on the tarmac way to long. Updates from crew weren’t frequent enough.
Desventajas: The seat was squeaking all the time
Desventajas: Seats are too small
Ventajas: That it got me where I needed to go.
Desventajas: The crew, the food, the tv capability, the amenities. Overall it was the worst international flight I have ever been on. They confiscated my unopened beer I purchased after security point. They had me assigned to a wrong seat, so I had to fight my way 20 rows up as people are filing into their seats. The hot towel to clean your hands was dry and cold. The roll was hard as a rock and cold. The crew was rude and unapproachable. It took almost 3 hours to get them to reset my tv and when she finally did it glitched the whole time I tried watching it. The croissant was literally cooked to the paper and had to rip apart Croissant to get the paper off. They didn't serve the cocktail as promised. It was a pretty poor performance on all levels, and if this survey truly means anything, I hope this gets remedied.
Desventajas: Old plane with no video screens or room. Boo!
Ventajas: Smooth and fast.
Desventajas: Headphones should be free. Also some free food would be nice.
Desventajas: Seats are tiny
Ventajas: Very kind associate working at the gate. She helped me obtain my seat assignment and was a pleasure to speak with. Her happiness was contagious (even at 6am!). She put me at ease.
Desventajas: The last travelers in boarding line (including myself) had to check their carry on luggage because “there was no more room in the overhead compartments”. However, while I was walking to my seat, I saw ample storage space as well as suitcases that were laying horizontally or flat and could easily have been adjusted to create even more space. Given that most people pack their most valuable items in their carry on bags (as well as anything fragile), I was a bit uneasy checking mine. The associate who helped check my bag on the tarmac was kind. I was grateful that my luggage had a hard shell case.
Ventajas: All was great!
Ventajas: Seating and serving, both very good
Desventajas: I couln't get my view on for movies, since there was (I presume) a charge for the earphones. Won't know now what happened to Jean Grey. Maybe offer a small book cart as an alternative entertainment for us cheapskates? do-de-do...
Ventajas: Very professional.
Ventajas: Got here early!
Ventajas: Crew nailed it. Came by not just for food and drinks but also frequently enough to collect trash/plates/empty cups.
Ventajas: Good Crew. Landing was very smooth
Desventajas: line to drop bag was so long!! but on the plus side, we were through it in an hour and didn't miss our flight!
Ventajas: How ferindly they where get on airplane and caring they where the hold time on the flight
Desventajas: They bathroom up front airplane should be first class and back airplane have there bathrooms
Ventajas: Everything was on time and ran smoothly. The seats seem to have more room than most airlines. They were generous with drinks and snacks
Ventajas: Everything was on time and ran smoothly. The seats have more room than most airlines. They were generous with drinks and snacks.
Ventajas: Great crew. Old plane but comfy
Desventajas: No ear plugs in my amenity kit??
Desventajas: It’s time to update the snacks, bu thank you for serving more than just peanuts.
I was very cold on the flight - unusual, but definitely very chilly.
Desventajas: Nothing. Perfect flight.
Ventajas: The two people who were in charge of boarding the plane were especially nice, efficient, and accommodating. I really really liked them.
Desventajas: The flight was too warm.
Desventajas: Boarding zones is confusing. What does boarding zone "basic" mean?
Ventajas: Delayed boarding but made up for lost time in the air
Desventajas: Delayed boarding
Ventajas: The crew was awesome! The steward was engaging and made us all laugh and feel comfortable for a short flight when he didn’t have to. He had a great sense of humor and gave the kids cookies and wings. Something I haven’t seen in many years. He and the pilots were great!
Desventajas: Nothing.
Ventajas: Everything
Desventajas: Nothing
Desventajas: Space on airplanes
Desventajas: The seat was squeaking all the time
Desventajas: Movie selections, healthy snacks/food
Ventajas: Had seat open next to me
Desventajas: Delays on afternoon flights East create all sorts of problems; fewer options the later the arrival
Desventajas: Not enough leg room. Flights are costly enough and it just seems wrong to upcharge passengers for more legroom. Legroom should be standard outside of first /business class.
Ventajas: Flight was good and crew were good. Nothing very outstanding but by no means a terrible flight.
Desventajas: The in flight screens weren't working well.
Ventajas: Nassau security line was quick. US Customs line was quick.
Desventajas: The Delta line to drop my bags was long and unorganized. The ticket agents were moving in slow motion. I waited over an hour to drop my bag. I thought I was going to miss my flight.
Ventajas: Good seats. Crew was not very hospitable. They went by with water and didn’t give us any. We upgraded for the complementary cocktails and my husband didn’t even get a chance to get one.
Desventajas: More attention especially for the upgraded seats that offer complementary things. We got better service in our economy seats on the way to LA. I wouldn’t pay extra to upgrade again.
Desventajas: movie selection could have been better.
Ventajas: Safe trip and very nice crew.
Desventajas: Something to work on is organizing the flights in order when you are checking in. I arrived and it was a mess, we didn't know where to go and which line to take. Please make sure you put signs so we can follow and be more organized.
Desventajas: Refueling took over an hour.
Ventajas: Assertive
Desventajas: Hand out headphones, my phone doesn’t have compatibility.
Desventajas: No hubo comida suficiente
Ventajas: Movies
Desventajas: Comfort. Jetblue offers betwee seats ne apacing betqeen rows
Ventajas: Crew was great
Desventajas: Lots of screaming children. Not much to do about that...
Ventajas: Crew was great
Desventajas: Lots of screaming children. Not much to be done about that.
Ventajas: Crew was great
Desventajas: We had to go back to the gate to correct an interior light problem.
Desventajas: No option to watch movies
Desventajas: Seats are too small
Ventajas: Nothing.
Desventajas: Get us off plane. Been stuck at gate in plane for over an hour.
Desventajas: we boarded on time and were on tarmac for over an hour and a half with no explanation, no beverages.
Ventajas: Cabin crew was great. Was told they don’t feel they can do a good job of serving 48 passengers in Premium Select with 2 crew.
Desventajas: Image recognition step slowed boarding down a lot. Food and amenities on Delta Premium Select seem to be getting worse
Desventajas: Broken monitor and seat
Ventajas: Entertainment
Desventajas: Flight wasn't full. I could have been seated somewhere else since passenger next to me was quite large and invading my personal space
Ventajas: Movie selection are great
Desventajas: The earphone jack Was not working properly have to hold the earphone plug to the earphone jack the whole flight to watch movie
Ventajas: Crew was quick to help.
Desventajas: long flight -- 2nd cup of coffee
Ventajas: Just ok
Desventajas: update the gate info correctly and immediately. I was directed by app to go B5A but actually it is B5 gate in SEA-TAC
Ventajas: Boarding went well.
Desventajas: Crew could be more attentive. They avoided passengers most of the time.
Desventajas: Baggage was extremely delayed. Boarding and take off were delayed too
Desventajas: Got delayed
Desventajas: Food was terrible. Paid for first class, expected something better than coach. Our food choice was a ham sandwich, there were better choices but the crew took them for themselves so nothing left for the 1st class passengers. Similar situation on our eastbound flight the week earlier. I doubt if Delta knows or cares that this occurs. After paying more than twice the coach fare, we expect something better than a ham sandwich on a coast to coast flight.
Ventajas: the plane didn't crash.
Desventajas: honesty.
29 minute flight took 3 hours. first they blamed it on waiting for luggage, then they likely realized there were no connecting fllights, so that excuse didn't work, then they were 'closing the cargo doors' for 45 minutes, then they had to de-ice as the plane had now sat for 4 hours instead of 45 minutes, had it left on time.
Desventajas: More communication on the flight delay
Desventajas: Flight delayed 2 hours. Wifi/entertainment wouldn't connect.
Desventajas: No mechanical failures or delays would be nice
Desventajas: Sat on the tarmac way to long. Updates from crew weren’t frequent enough.
Ventajas: That it got me where I needed to go.
Desventajas: The crew, the food, the tv capability, the amenities. Overall it was the worst international flight I have ever been on. They confiscated my unopened beer I purchased after security point. They had me assigned to a wrong seat, so I had to fight my way 20 rows up as people are filing into their seats. The hot towel to clean your hands was dry and cold. The roll was hard as a rock and cold. The crew was rude and unapproachable. It took almost 3 hours to get them to reset my tv and when she finally did it glitched the whole time I tried watching it. The croissant was literally cooked to the paper and had to rip apart Croissant to get the paper off. They didn't serve the cocktail as promised. It was a pretty poor performance on all levels, and if this survey truly means anything, I hope this gets remedied.
Desventajas: Old plane with no video screens or room. Boo!