LATAM Airlines (LA)
LATAM Airlines (LA)
LATAM Airlines (LA)
LATAM Airlines (LA)
LATAM Airlines (LA)
LATAM Airlines (LA)
| Código IATA | LA |
|---|---|
| Rutas | 136 |
| Ruta principal | Antofagasta Cerro Moreno a Santiago de Chile Aeropuerto Internacional Comodoro Arturo Merino Benítez |
| Aeropuertos en los que opera | 48 |
| Aeropuerto principal | Santiago de Chile Aeropuerto Internacional Comodoro Arturo Merino Benítez |
Desventajas: No complaints, good airline, good service, good staff
Desventajas: Atraso en el vuelo
Ventajas: Neat, polite and orderly. Great food!
Desventajas: Not much.
Ventajas: La tripulación fue amable
Desventajas: La puntualidad. Tuvimos retraso
Ventajas: Can you guys call me at 661) 573-5194
Desventajas: 661)573-5194
Ventajas: Plane was new
Desventajas: Airport is a disaster. It is a single gate, bamboo-walled open air space with about half the seating necessary for a flight. Latam charges almost $2 even for a cup of “coffee” that is really just hot water, powdered Nescafé and powdered milk! It hardly seems worth the effort and really slows down service.
Desventajas: I paid for baggage and when I came to the airport I paid2000 pesos more ita not nice at all and I want my 2000 pesos back.
Ventajas: The plane was new.
Desventajas: Smallest seats and shortest leg room I’ve experienced in a long time! They even charge for a cup of coffee, and anything else, other than water! I didn’t try to use the bathroom, but they probably charge for that, too!
Ventajas: La puntualidad u amabilidad del personal
Desventajas: Más opciones de menú, espacio en asiento
Desventajas: Plane delay made us leave after midnight.
Ventajas: The cleanliness of the aircraft and the staff professionalism
Desventajas: No
Ventajas: Todo puntual
Desventajas: Mas comida y bebidas durante el vuelo
Desventajas: Little late boarding and leaving. No explanation
Desventajas: Latam could be better if permit that customer can change the sit at check in.
Ventajas: En general servicio en todo
Desventajas: El proceso de checkin para entregar el equipaje es el mismo que un checkin completo, por lo que imprimir y colocar las cintas de equipaje es prácticamente demás
Desventajas: Llegue 1h 15min antes de mi vuelo y no me dejaron abordar con mi equipaje de cabina. Además la atención fue terrible y me trataron mal.
Desventajas: They had no sandwiches for sale! No entertainment
Ventajas: el vuelo de lima a quito fue terrible. Me gustó la puntualidad
Desventajas: Todo, la comodidad del asiento, la cordialidad de los asistentes de tripulación, no hubo comida, no puedes escoger tu asiento y no es una aerolínea low cost, no hay entretenimiento en los aviones
Desventajas: Flight was late by 1 hr 20 mins, Latam should have informed us better on delays and resulting changes.
Ventajas: Crew speaking french
Desventajas: Check in process is a disaster. The passenger is asked to even weight the luggage to be said by the machine to gonto a counter without good reason: the only thing missing with LATAM is to pilote the plane. Awful.
Excelente servicio
Ventajas: Rápido abordaje, muy organizado.
Desventajas: checkin process at cusco airport was very bad. there was a line 1hr long to checkin suticases and there was no one at the payment counter to accept payment for suitcases.
Ventajas: Nothing
Desventajas: I could have been warned that you need to get a pass to go to Hanga Roa before you can board. I had checked because I had heard there was a fee but upon investigation, it was said that this requirement had been eliminated. Wrong!! You still need the pass but you don’t get charged a fee. The extra time required for this tedious meant we missed our chance to check bags and do incurred hundreds of dollars more to get on the same flight the next day. No Bueno!!! This should be highlighted up front!!
Ventajas: individual set of headphones and screens for entertainment
Desventajas: drinks service
Desventajas: Saluden los asistentes
Ventajas: por suerte el avión no iba lleno y pude cambiarme de asiento
Desventajas: Todo, la atención del personal podría ser más cordial, podrían decir que el abordaje será 30 min Antea del vuelo y no hacer esperar 1 hora. No hubo comida solamente bocaditos sándwiches que estaban malos y el avión no tenía nada de entretenimiento
Ventajas: Fast flight.. no hassles at all
Desventajas: Nothing
Desventajas: Latam Airlines has the worst service for the fare paid. We were charged for two carry on bags while other passengers with same bags didn’t have to pay. Crew gave us stupid explanations to justify charging us like you are in the boarding group 7 which we never asked to be placed. It’s the airline business to choose some passengers to charge $100000 Colombian pesos for getting bags, and then after being forced to pay for the bags crew doesn’t give a receipt so we wouldn’t have proof of the fraude. Charging for bags is at discretion of crew. When buying the tickets for me and my family I checked the policy about luggage and the website doesn’t state about being charged for getting regular size bags like ours.
Ventajas: The crew was very professional and we the customers were very happy to have this team
Desventajas: None it was a great flight
Desventajas: Strange use of curtains upfront during flight. I was asked to check my carryon for free to help out with boarding, but then had to wait longer to get the bag in baggage claim. It was the last bag of my checked bags to show up. Checked carryon bags should have a higher priority to return.
Ventajas: Crew had christmas ware on.
Desventajas: Food did not taste good. Better wine.
Ventajas: Nothing
Desventajas: Nos tienen esperando 40 minutos en el avión sin dejarnos bajar, he perdido mi taxi y ya lo cobraron de mi tarjeta. Es una burla LATAM siempre jugando con mi tiempo... siempre.
Desventajas: Nothing
Desventajas: Crazy early. Boarding pass says gate closes by 1205 (for scheduled 1220 departure). We TOOK OFF (in air) before 1200. We got yelled at because we arrived only 1 hour early — should be 3 hours early for an “international flight”. Luggage very difficult, Must rush, etc. But everything turned out great. Scl is crazy airport — 20 minute wait for gate ramp when we got there (still 20 minutes early, instead of 40! On a 60-minute scheduled flight!). Huge long walk to immigration. Pretty long wait for bags. But it all worked out fine.
Ventajas: Crew was nice
Desventajas: I could have been allowed to take an earlier flight and you could offer complimentary beverages
Ventajas: punctuality
Desventajas: 45 minutes between getting off the plane and getting your bags is ridiculous
Ventajas: The seat assigned
Desventajas: Not having to pay so much for a carry on luggage
Ventajas: Entretenimiento bueno
Desventajas: Comidad, podrian entregar antiparras y tapones de oido ... ah y calcetines tbn
Desventajas: Cambiaron los horarios 6 veces. Luego se retraso 8 horas, perdimos la combinacion, y tuvimos que esperar 24 horas en el otro aeropuerto. No nos permitieron reprogramar en un vuelo mas cercano sin costo porque ya habiamos "aceptado" otra reprogramacion que ellos mismos hicieron
Ventajas: Easy check in, and kindly personnal
Desventajas: Maybe consider some upgrades when its possible
Ventajas: On time
Desventajas: Snack option. Plug in for mobile phone
Ventajas: Easy access to entertainment via my phone
Desventajas: Better snacks
Ventajas: Crew was great. Seat was great.
Desventajas: Food. I didnt eat anything else on this trip with the exception of LATAMs provided meal and by landing I was in the ER with a food borne disease. Fluids coming out both ends hooked up to an IV to rehydrate my body while they ran tests which confirmed the food... Everything else was great just don't eat the food.
Ventajas: Crew members were friendly and helpful
Desventajas: Boarding, comfort of seats
Ventajas: Food.
Desventajas: It took 1.5 hours to leave the tarmac in NYC. We just sat there with little communication.
Ventajas: Foot rest in coach
Desventajas: Airline reservation staff is rude. LATAM smart phone app not integrated with their systems properly
Ventajas: El asiento es poco cómodo ademas no tenia como cargar el USB
Desventajas: Deberían de ofrecer el entretenimiento Latam Play pero cambien dar la opción de carga USB
Desventajas: Be on time
Ventajas: Good seat space, comfortable, on time arrival
Desventajas: The food was ok, not great. The plane was Very cold!!!
Ventajas: The seats and plane were comfortable
Desventajas: Baggage options were not indicated properly on the travel agent ticket, nor during check-in
Desventajas: No problems during the flight
Desventajas: Have a screen to watch movies.
Desventajas: Almost everything. This airline charges normal fees and offers low cost service. Very bad
Desventajas: Check in seemed to take awhile even though when we arrived there were only a couple of people in front of us. They had multiple staff but seemed to have issues getting the computers to work or it took very long for the staff to log into the systems.
Ventajas: Friendly and correct cabin crew.
Desventajas: Leg space. There was very little leg space.
One hour before the flight departure they were already announcing 'last call' on the airport screens.
Ventajas: Flights were on time
Desventajas: One little cookie for snack is nothing. Planes are old. Seats are uncomfortable. The movies app doesn’t work very well and it requires subtitles available for non English speakers
Desventajas: The flight was late
Desventajas: The crew were more concerned with having their lunch than taking care of customers
Ventajas: This non-stop flight was wonderful. The aircraft is comfortable, the whole flight was smoothly, even though it's fifteen hours flight.
Desventajas: I paid U$100,00 to dispatch a piece of luggage and it did not arrived.
Desventajas: No complaints, good airline, good service, good staff
Ventajas: Neat, polite and orderly. Great food!
Desventajas: Not much.
Ventajas: La puntualidad u amabilidad del personal
Desventajas: Más opciones de menú, espacio en asiento
Ventajas: The cleanliness of the aircraft and the staff professionalism
Desventajas: No
Excelente servicio
Ventajas: Rápido abordaje, muy organizado.
Ventajas: Fast flight.. no hassles at all
Desventajas: Nothing
Ventajas: The crew was very professional and we the customers were very happy to have this team
Desventajas: None it was a great flight
Desventajas: Nothing
Desventajas: Crazy early. Boarding pass says gate closes by 1205 (for scheduled 1220 departure). We TOOK OFF (in air) before 1200. We got yelled at because we arrived only 1 hour early — should be 3 hours early for an “international flight”. Luggage very difficult, Must rush, etc. But everything turned out great. Scl is crazy airport — 20 minute wait for gate ramp when we got there (still 20 minutes early, instead of 40! On a 60-minute scheduled flight!). Huge long walk to immigration. Pretty long wait for bags. But it all worked out fine.
Ventajas: On time
Desventajas: Snack option. Plug in for mobile phone
Desventajas: Have a screen to watch movies.
Ventajas: This non-stop flight was wonderful. The aircraft is comfortable, the whole flight was smoothly, even though it's fifteen hours flight.
Ventajas: Todo puntual
Desventajas: Mas comida y bebidas durante el vuelo
Desventajas: Little late boarding and leaving. No explanation
Desventajas: Latam could be better if permit that customer can change the sit at check in.
Ventajas: En general servicio en todo
Desventajas: El proceso de checkin para entregar el equipaje es el mismo que un checkin completo, por lo que imprimir y colocar las cintas de equipaje es prácticamente demás
Ventajas: individual set of headphones and screens for entertainment
Desventajas: drinks service
Desventajas: Saluden los asistentes
Desventajas: Strange use of curtains upfront during flight. I was asked to check my carryon for free to help out with boarding, but then had to wait longer to get the bag in baggage claim. It was the last bag of my checked bags to show up. Checked carryon bags should have a higher priority to return.
Ventajas: Crew had christmas ware on.
Desventajas: Food did not taste good. Better wine.
Ventajas: Entretenimiento bueno
Desventajas: Comidad, podrian entregar antiparras y tapones de oido ... ah y calcetines tbn
Ventajas: Easy check in, and kindly personnal
Desventajas: Maybe consider some upgrades when its possible
Ventajas: Easy access to entertainment via my phone
Desventajas: Better snacks
Ventajas: Crew members were friendly and helpful
Desventajas: Boarding, comfort of seats
Ventajas: Food.
Desventajas: It took 1.5 hours to leave the tarmac in NYC. We just sat there with little communication.
Ventajas: Foot rest in coach
Desventajas: Airline reservation staff is rude. LATAM smart phone app not integrated with their systems properly
Ventajas: El asiento es poco cómodo ademas no tenia como cargar el USB
Desventajas: Deberían de ofrecer el entretenimiento Latam Play pero cambien dar la opción de carga USB
Ventajas: Good seat space, comfortable, on time arrival
Desventajas: The food was ok, not great. The plane was Very cold!!!
Desventajas: No problems during the flight
Desventajas: Check in seemed to take awhile even though when we arrived there were only a couple of people in front of us. They had multiple staff but seemed to have issues getting the computers to work or it took very long for the staff to log into the systems.
Desventajas: Atraso en el vuelo
Ventajas: La tripulación fue amable
Desventajas: La puntualidad. Tuvimos retraso
Ventajas: Can you guys call me at 661) 573-5194
Desventajas: 661)573-5194
Ventajas: Plane was new
Desventajas: Airport is a disaster. It is a single gate, bamboo-walled open air space with about half the seating necessary for a flight. Latam charges almost $2 even for a cup of “coffee” that is really just hot water, powdered Nescafé and powdered milk! It hardly seems worth the effort and really slows down service.
Desventajas: I paid for baggage and when I came to the airport I paid2000 pesos more ita not nice at all and I want my 2000 pesos back.
Ventajas: The plane was new.
Desventajas: Smallest seats and shortest leg room I’ve experienced in a long time! They even charge for a cup of coffee, and anything else, other than water! I didn’t try to use the bathroom, but they probably charge for that, too!
Desventajas: Plane delay made us leave after midnight.
Desventajas: Llegue 1h 15min antes de mi vuelo y no me dejaron abordar con mi equipaje de cabina. Además la atención fue terrible y me trataron mal.
Desventajas: They had no sandwiches for sale! No entertainment
Ventajas: el vuelo de lima a quito fue terrible. Me gustó la puntualidad
Desventajas: Todo, la comodidad del asiento, la cordialidad de los asistentes de tripulación, no hubo comida, no puedes escoger tu asiento y no es una aerolínea low cost, no hay entretenimiento en los aviones
Desventajas: Flight was late by 1 hr 20 mins, Latam should have informed us better on delays and resulting changes.
Ventajas: Crew speaking french
Desventajas: Check in process is a disaster. The passenger is asked to even weight the luggage to be said by the machine to gonto a counter without good reason: the only thing missing with LATAM is to pilote the plane. Awful.
Desventajas: checkin process at cusco airport was very bad. there was a line 1hr long to checkin suticases and there was no one at the payment counter to accept payment for suitcases.
Ventajas: Nothing
Desventajas: I could have been warned that you need to get a pass to go to Hanga Roa before you can board. I had checked because I had heard there was a fee but upon investigation, it was said that this requirement had been eliminated. Wrong!! You still need the pass but you don’t get charged a fee. The extra time required for this tedious meant we missed our chance to check bags and do incurred hundreds of dollars more to get on the same flight the next day. No Bueno!!! This should be highlighted up front!!
Ventajas: por suerte el avión no iba lleno y pude cambiarme de asiento
Desventajas: Todo, la atención del personal podría ser más cordial, podrían decir que el abordaje será 30 min Antea del vuelo y no hacer esperar 1 hora. No hubo comida solamente bocaditos sándwiches que estaban malos y el avión no tenía nada de entretenimiento
Desventajas: Latam Airlines has the worst service for the fare paid. We were charged for two carry on bags while other passengers with same bags didn’t have to pay. Crew gave us stupid explanations to justify charging us like you are in the boarding group 7 which we never asked to be placed. It’s the airline business to choose some passengers to charge $100000 Colombian pesos for getting bags, and then after being forced to pay for the bags crew doesn’t give a receipt so we wouldn’t have proof of the fraude. Charging for bags is at discretion of crew. When buying the tickets for me and my family I checked the policy about luggage and the website doesn’t state about being charged for getting regular size bags like ours.
Ventajas: Nothing
Desventajas: Nos tienen esperando 40 minutos en el avión sin dejarnos bajar, he perdido mi taxi y ya lo cobraron de mi tarjeta. Es una burla LATAM siempre jugando con mi tiempo... siempre.
Ventajas: Crew was nice
Desventajas: I could have been allowed to take an earlier flight and you could offer complimentary beverages
Ventajas: punctuality
Desventajas: 45 minutes between getting off the plane and getting your bags is ridiculous
Ventajas: The seat assigned
Desventajas: Not having to pay so much for a carry on luggage
Desventajas: Cambiaron los horarios 6 veces. Luego se retraso 8 horas, perdimos la combinacion, y tuvimos que esperar 24 horas en el otro aeropuerto. No nos permitieron reprogramar en un vuelo mas cercano sin costo porque ya habiamos "aceptado" otra reprogramacion que ellos mismos hicieron
Ventajas: Crew was great. Seat was great.
Desventajas: Food. I didnt eat anything else on this trip with the exception of LATAMs provided meal and by landing I was in the ER with a food borne disease. Fluids coming out both ends hooked up to an IV to rehydrate my body while they ran tests which confirmed the food... Everything else was great just don't eat the food.
Desventajas: Be on time
Ventajas: The seats and plane were comfortable
Desventajas: Baggage options were not indicated properly on the travel agent ticket, nor during check-in
Desventajas: Almost everything. This airline charges normal fees and offers low cost service. Very bad
Ventajas: Friendly and correct cabin crew.
Desventajas: Leg space. There was very little leg space.
One hour before the flight departure they were already announcing 'last call' on the airport screens.
Ventajas: Flights were on time
Desventajas: One little cookie for snack is nothing. Planes are old. Seats are uncomfortable. The movies app doesn’t work very well and it requires subtitles available for non English speakers
Desventajas: The flight was late
Desventajas: The crew were more concerned with having their lunch than taking care of customers
Desventajas: I paid U$100,00 to dispatch a piece of luggage and it did not arrived.
LATAM Airlines está considerada como una de las mayores aerolíneas de Sudamérica. Con casi un siglo en activo, incorpora una flota de aviones Boeing y Airbus de última generación. Entre ellos, encontramos aeronaves Boeing 787-9, Boeing 787-8, Boeing 777, Airbus 350 o Airbus 321. Estos cuentan con una capacidad para entre 144 y 379 pasajeros.
Los vuelos de LATAM Airlines conectan las principales ciudades de América del Sur entre sí con otros tantos destinos internacionales. La compañía aérea opera rutas a más de ciento treinta destinos de todo el mundo en los cinco continentes. Los principales hubs (centros de actividad) de la aerolínea se localizan en los aeropuertos de Sudamérica, en concreto, en Santiago de Chile, Buenos Aires, Río de Janeiro, São Paulo y Lima.
La aerolínea cuenta con diferentes espacios vip localizados en algunos de los aeropuertos donde opera. Estos lugares están dotados de algunos servicios, como ducha, centro de negocios, Wi-Fi o sala de reuniones. En definitiva, de todo aquello que podría necesitar el viajero para descansar y relajarse mientras espera su vuelo. La compañía dispone de cinco espacios vip propios en los aeropuertos de Bogotá, Buenos Aires, Miami, Santiago y Guarulhos y de otros tantos contratados en diversas terminales aéreas internacionales.
Todas las tarifas de LATAM Airlines permiten llevar en cabina un artículo personal cuyas medidas no superen los 45 × 35 × 20 cm. Las tarifas Promo, Light, Plus o Top admiten sin coste adicional otra pieza de equipaje de mano extra de 55 × 35 × 25 cm, como máximo; no así la tarifa Basic.
