Air France (AF)
| Código IATA | AF |
|---|---|
| Rutas | 423 |
| Ruta principal | París-Orly a Toulouse-Blagnac |
| Aeropuertos en los que opera | 167 |
| Aeropuerto principal | París Charles de Gaulle |
Ventajas: Tripulación agradable
Desventajas: No hay nada que hacer. No se puede escuchar o ver películas
Ventajas: Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault.
Ventajas: The seat was very comfortable.
Desventajas: My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting.
Ventajas: Quick boarding, comfortable seating. Great food!
Desventajas: The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional.
Ventajas: Amasing crew
Ventajas: La tripulación muy amable
Desventajas: Cancelaron el vuelo y mo dieron explicaciones
Ventajas: El vuelo estuvo puntual
Desventajas: Entretenimiento y orden al subir al avión
Ventajas: The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff.
Exemplary!!!!!
Desventajas: For me this part is not applicable
Desventajas: The best airline what I was flying so far !!
Excellent food, drink, comfort seat, free entertainment with great selection.
Ventajas: The crew was excellent and surprisingly the seats were comfortable.
Desventajas: I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too
Desventajas: Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700
Ventajas: Not much, seats are super uncomfortable
Desventajas: Better code sharing with KLM
Ventajas: Seats are comfortable on Business Class. Service is good
Desventajas: Constant delays specially from CDG!
Poor cabin service specially on this flight.
Desventajas: No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not.
Desventajas: Our request for vegetarian meals got lost after a glight was cancelled.
Ventajas: NA
Desventajas: Both flights through Detroit were re-routed, our luggage was lost for 4 days.
Desventajas: First class bathroom could have been cleaner and wider - very narrow, hard to maneuver
Ventajas: The Delta flight service was much better than the Air France flight I took on the previous leg.
Desventajas: We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination
Ventajas: Amazing crew and on time flight
Desventajas: None
Ventajas: Crew was attentive. Timings were spot on.
Desventajas: Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet.
Ventajas: Everything! The service was exceptional!
Desventajas: Crew on the ground was very rude
Desventajas: the tray was broken and the water felt all over.
the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit.
Ventajas: Check in agent extremely helpful and friendly.
Desventajas: Not boarding on tarmac via bus.
Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible.
Desventajas: They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet
Ventajas: I like the comfortable seats
Desventajas: Service lag a little
Ventajas: It was very comfortable and pleasant.
Desventajas: Could be a little better the service, the dinner was late
Ventajas: Crew was great. Seats were comfortable.
Desventajas: The airline lost both of my luggage suitcases.
Ventajas: La tripulación tenia mal trato, el abordaje nos tuvieron 40 minutos haciendo cola skn poder ingresar en vez de que nos llamen cuando tengamos que pasar.
Desventajas: Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update.
Desventajas: This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving.
Desventajas: Tell me i would misst the next flight and that my beg will not go to the final airport.
Ventajas: The crew was very friendly.
Desventajas: No wifi on a 9 hour flight.
Takes a long time to get another round of coffee.
Desventajas: La puntualidad
Ventajas: All went right namely the seats but the luggage condition is the worst
Desventajas: Air France is not a low fare airlines, I had to pay 225 USD against 3 luggages which is not acceptable. We should have the right for one luggage per ticket as all other airlines. If I knew this will happen, I wouldn’t use Air France and this will be the last time I buy a ticket on Air France
Ventajas: Fly was delayed.i was told my bag would go to end but it was not.instead of coming to the hotel 7pm i came 1am.
Desventajas: Explain me to take the bag on time.it was almost left in the airport.
Desventajas: I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight.
Ventajas: Great newer plane, great service!
Ventajas: The crew did its best to make up for the fact that the special meal I ordered was inedible.
Desventajas: See previous
Ventajas: Incredible staff. Super polite
Ventajas: Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times
Desventajas: The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese
Ventajas: Nothing
Desventajas: Everything
Ventajas: Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!
Desventajas: Provide another blanket when needed, was wearing shorts and a short sleeve shirt.
Ventajas: Nothing !! Such a bullshit flight ever !!!
Desventajas: No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!
Ventajas: Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight
Desventajas: The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow
Desventajas: Entertainment worked sporadically
Ventajas: Flight was on time.
Desventajas: In flight complimentary food and drink service could have been better.
Desventajas: CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure.
Ventajas: Flight attendant was rude to my non French speaking 12 year old. He ripped his charger out of the USB port and threw it at him.
Desventajas: TSA was sketchy and gave a FULL search, part down, etc. I kept asking and the excuse kept changing. Final excuse ridiculous! Flight attendant could have not treated my son as he way he did. I was unaware that the usb cord being inputted during taxiing As was my son. He was horrible to him!!
Ventajas: Entertainment system failed repeatedly.
Desventajas: Entertainment system failed repeatedly.
Ventajas: Crew was ok and servicial
Desventajas: Food and reception at door of boarding
Ventajas: The whole crew is so kind
Desventajas: Delta made my whole first flying experience the best.
Desventajas: More options for gluten free food. Always get the same dish
Desventajas: Llevabamos libres los 3 asientos de delante, se cambio un adolescente al que la tripulación trataba como un rey, perjudicandonos ya que levantaron los reposabrazos de los asientos para que fuera tumbado impidiendonos a nosotros la ya dificil movilidad durante el vuelo de mas 11 horas.
Ventajas: Friendly crew
Ventajas: Great crews, excellent customer service
Ventajas: The crew was amazing and extremely helpful!
Desventajas: The food could have been better
Ventajas: The schedule and timing
Desventajas: The airport, some of the crew, the aircraft seats, the entertainment system
Desventajas: We had a short delay
Ventajas: Quick boarding, comfortable seating. Great food!
Desventajas: The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional.
Ventajas: Amasing crew
Ventajas: The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff.
Exemplary!!!!!
Desventajas: For me this part is not applicable
Desventajas: The best airline what I was flying so far !!
Excellent food, drink, comfort seat, free entertainment with great selection.
Ventajas: The crew was excellent and surprisingly the seats were comfortable.
Desventajas: I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too
Desventajas: First class bathroom could have been cleaner and wider - very narrow, hard to maneuver
Ventajas: The Delta flight service was much better than the Air France flight I took on the previous leg.
Ventajas: Amazing crew and on time flight
Desventajas: None
Ventajas: Everything! The service was exceptional!
Ventajas: I like the comfortable seats
Desventajas: Service lag a little
Ventajas: All went right namely the seats but the luggage condition is the worst
Desventajas: Air France is not a low fare airlines, I had to pay 225 USD against 3 luggages which is not acceptable. We should have the right for one luggage per ticket as all other airlines. If I knew this will happen, I wouldn’t use Air France and this will be the last time I buy a ticket on Air France
Ventajas: Great newer plane, great service!
Ventajas: Incredible staff. Super polite
Ventajas: Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times
Desventajas: The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese
Ventajas: Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight
Desventajas: The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow
Ventajas: The whole crew is so kind
Desventajas: Delta made my whole first flying experience the best.
Desventajas: More options for gluten free food. Always get the same dish
Ventajas: Great crews, excellent customer service
Ventajas: Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault.
Ventajas: La tripulación muy amable
Desventajas: Cancelaron el vuelo y mo dieron explicaciones
Desventajas: Our request for vegetarian meals got lost after a glight was cancelled.
Desventajas: the tray was broken and the water felt all over.
the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit.
Ventajas: It was very comfortable and pleasant.
Desventajas: Could be a little better the service, the dinner was late
Ventajas: Crew was great. Seats were comfortable.
Desventajas: The airline lost both of my luggage suitcases.
Desventajas: Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update.
Desventajas: La puntualidad
Ventajas: Fly was delayed.i was told my bag would go to end but it was not.instead of coming to the hotel 7pm i came 1am.
Desventajas: Explain me to take the bag on time.it was almost left in the airport.
Desventajas: I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight.
Ventajas: Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!
Desventajas: Provide another blanket when needed, was wearing shorts and a short sleeve shirt.
Desventajas: Entertainment worked sporadically
Ventajas: Flight was on time.
Desventajas: In flight complimentary food and drink service could have been better.
Desventajas: CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure.
Desventajas: Llevabamos libres los 3 asientos de delante, se cambio un adolescente al que la tripulación trataba como un rey, perjudicandonos ya que levantaron los reposabrazos de los asientos para que fuera tumbado impidiendonos a nosotros la ya dificil movilidad durante el vuelo de mas 11 horas.
Ventajas: Friendly crew
Ventajas: The crew was amazing and extremely helpful!
Desventajas: The food could have been better
Desventajas: We had a short delay
Ventajas: Tripulación agradable
Desventajas: No hay nada que hacer. No se puede escuchar o ver películas
Ventajas: The seat was very comfortable.
Desventajas: My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting.
Ventajas: El vuelo estuvo puntual
Desventajas: Entretenimiento y orden al subir al avión
Desventajas: Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700
Ventajas: Not much, seats are super uncomfortable
Desventajas: Better code sharing with KLM
Ventajas: Seats are comfortable on Business Class. Service is good
Desventajas: Constant delays specially from CDG!
Poor cabin service specially on this flight.
Desventajas: No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not.
Ventajas: NA
Desventajas: Both flights through Detroit were re-routed, our luggage was lost for 4 days.
Desventajas: We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination
Ventajas: Crew was attentive. Timings were spot on.
Desventajas: Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet.
Desventajas: Crew on the ground was very rude
Ventajas: Check in agent extremely helpful and friendly.
Desventajas: Not boarding on tarmac via bus.
Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible.
Desventajas: They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet
Ventajas: La tripulación tenia mal trato, el abordaje nos tuvieron 40 minutos haciendo cola skn poder ingresar en vez de que nos llamen cuando tengamos que pasar.
Desventajas: This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving.
Desventajas: Tell me i would misst the next flight and that my beg will not go to the final airport.
Ventajas: The crew was very friendly.
Desventajas: No wifi on a 9 hour flight.
Takes a long time to get another round of coffee.
Ventajas: The crew did its best to make up for the fact that the special meal I ordered was inedible.
Desventajas: See previous
Ventajas: Nothing
Desventajas: Everything
Ventajas: Nothing !! Such a bullshit flight ever !!!
Desventajas: No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!
Ventajas: Flight attendant was rude to my non French speaking 12 year old. He ripped his charger out of the USB port and threw it at him.
Desventajas: TSA was sketchy and gave a FULL search, part down, etc. I kept asking and the excuse kept changing. Final excuse ridiculous! Flight attendant could have not treated my son as he way he did. I was unaware that the usb cord being inputted during taxiing As was my son. He was horrible to him!!
Ventajas: Entertainment system failed repeatedly.
Desventajas: Entertainment system failed repeatedly.
Ventajas: Crew was ok and servicial
Desventajas: Food and reception at door of boarding
Ventajas: The schedule and timing
Desventajas: The airport, some of the crew, the aircraft seats, the entertainment system
