Encuentra vuelos baratos a Cancún (CUN)

Nothing. Just the pilot

Everything. Bad communication. 1 h delay. Then 3 hs in the plane. We ran out of gas. 2 more hours taxiing Never seen something similar. I really hope my mileage refund.

Great movies and food

Being delayed

Being delayed

Todo perfecto

Todo ok

Cabin crew were excellent Business class seating quite roomy

Food was ok but not to the standards of Qantas / Emirates or Etihad The cabin seating etc, looked a little tired & dated & the seats mechanical operation was clunky. Toiletries bag provided was quite limited, but was fit for purpose.

The plane itself was awesome!

The customer service I received on the plane however was probably the worst service I've ever had and I fly a lot. From a stewardess giving me grief for requesting coke and crackers to the overall customer experience was very much lacking!

7:50 am flight, arrived EZE 5 am as instructed, boarded plane at 10:40 am, missed connecting flight and spent 14 hours in Lima, shuttled off to a hotel 1-1/2 away, for a 2am flight. Arrived next day in LA and missed shuttle. Both legs very poor service on and off airplane, added security for having to enter Peru complicated and delayed things further. LAN used to be the best to SA, LATAM is the worst, never again.

Always great to be able to make the journey from Chile to North America during the day with a power outlet and plenty of space to work on my laptop. There were also plenty of movie options, and friendly and helpful staff.

Boarding was a bit chaotic. Somehow the travel agent inform me of the revised departure time until 3 hours before the flight, but I don't know if that's the airline's fault. The only reasons I didn't rate the entertainment as excellent was that the system never played movies on the first try. I always had to do the sequence twice.

Everything. They try so hard to accommodate regardless of class.

Planes are equipped with old entertainment screens. Not a big deal though as you bring your own entertainment now a days.

Buena atención en todo momento

First time on this airline. Friendly crew and good entertainment for a long flight.

All around service

Not told to board shuttle bus to airport

From NY to the San Salvador we arrive safe excellent fly. What I did not like was to wait 4hours and 54 minutes . And to Waite 3 more hours almost the fly from El San Salvador to Panama and the fly was for 1 hour and 54 minutes that’s was too much to wait and was very awful. Avianca food did not like it. Thanks,

Everything

Atencion

Todo dentro de mis espectativas

The flight was on time. Family boarding was super helpful when traveling with a toddler. The plane was clean.

The seat assigned to my daughter had a faulty life jacket and the crew wanted our family to split up. My daughter is 2 and didn't like that her dad was moving somewhere else as we were taking off. Since the crew member didn't want to ask the individual sitting next to me, I asked if she would mind moving so that our family could stay together.

I had to pay for everything. only the water was for free. No, of course I had to pay for that on the ticket plane.

Deben ofrecer salas VIP en LIMA, con un boucher esta Ok, pero sigue siendo economico no servicio.

I like Everthing ......viva air sucks

In-flight entertainment is very good with a good selection of movies and TV shows.

Flight was first delayed 1 hour then jumped to 3 more hours. Gate was constantly changing so we relaxed at a nearby gate. Never heard a boarding call. Then there's a security check right before you get on the plane so we have to throw away bottles of water that were bought in the terminal after passing initial security. Ridiculous!! How are we to keep hydrated on a 10 hour flight without being able to bring water on the plane?? The flight attendants should, at least, come around with cups of water. Service on LAN was excellent 10 years ago but has deteriorated when it changed to LATAM.

Very organized and on time

La puntualidad

Q en Cancún estaban descompuestos los letreros de aviso de sala y hora salida y el avión ya lo estaban abordando sin tener conocimiento tuvimos q correr desde sala M a la 64

The plane is in terrible shape

I missed my connection flight. I couldn’t get my situation fixed and got stranded in Mexico City because of the most horrendous service I have experienced in my entire life.

The organization for boarding. Communication and costumer service. I am really disappointed on this airline

From NY to the San Salvador we arrive safe excellent fly. What I did not like was to wait 4hours and 54 minutes . And to Waite 3 more hours almost the fly from El San Salvador to Panama and the fly was for 1 hour and 54 minutes that’s was too much to wait and was very awful. Avianca food did not like it. Thanks,

Atención del personal

La cantidad de tiempo que estuve en el aeropuerto para llegar ya que por la tarifa tiempo de un país a otro

Todo estuvo muy bien lo recomiendo gracias

Food was good. Free alcohol. Soft landings.

First time on this airline. Friendly crew and good entertainment for a long flight.

puntual with great service

Buena atención en todo momento

La amabilidad del personal

La fila para entregar maletas es más larga la que trae el check in listo que los que lo traen

Nada

Me cambiaron 3 veces los asientos. Elmvielo se atrasó casi dos horas.

I like Everthing ......viva air sucks

Cabin crew were excellent Business class seating quite roomy

Food was ok but not to the standards of Qantas / Emirates or Etihad The cabin seating etc, looked a little tired & dated & the seats mechanical operation was clunky. Toiletries bag provided was quite limited, but was fit for purpose.

I had to pay for everything. only the water was for free. No, of course I had to pay for that on the ticket plane.

Demorado

Very organized and on time

Airline too busy ?we lost are flight

Good entertainment.

The flight attendant was rude, they lost my bag and gave me $100 to cover $1000 worth of valuables.

Atencion

Todo dentro de mis espectativas

no dieron comida

Todo estuvo muy bien lo recomiendo gracias

Food was good. Free alcohol. Soft landings.

Nada

Me cambiaron 3 veces los asientos. Elmvielo se atrasó casi dos horas.

7:50 am flight, arrived EZE 5 am as instructed, boarded plane at 10:40 am, missed connecting flight and spent 14 hours in Lima, shuttled off to a hotel 1-1/2 away, for a 2am flight. Arrived next day in LA and missed shuttle. Both legs very poor service on and off airplane, added security for having to enter Peru complicated and delayed things further. LAN used to be the best to SA, LATAM is the worst, never again.

In-flight entertainment is very good with a good selection of movies and TV shows.

Flight was first delayed 1 hour then jumped to 3 more hours. Gate was constantly changing so we relaxed at a nearby gate. Never heard a boarding call. Then there's a security check right before you get on the plane so we have to throw away bottles of water that were bought in the terminal after passing initial security. Ridiculous!! How are we to keep hydrated on a 10 hour flight without being able to bring water on the plane?? The flight attendants should, at least, come around with cups of water. Service on LAN was excellent 10 years ago but has deteriorated when it changed to LATAM.

The plane itself was awesome!

The customer service I received on the plane however was probably the worst service I've ever had and I fly a lot. From a stewardess giving me grief for requesting coke and crackers to the overall customer experience was very much lacking!

Se cancelo mi vuelo me dejaron sin viajar y me deben

Se cancelo mi vuelo me dejaron sin viajar y me deben el boleto! Necesito contactarme y saber que paso bien solo me dicen que reembolsaran y no es verdad ya pasaron los 10 dias pesima opcion kayak

La puntualidad

Q en Cancún estaban descompuestos los letreros de aviso de sala y hora salida y el avión ya lo estaban abordando sin tener conocimiento tuvimos q correr desde sala M a la 64

Airline too busy ?we lost are flight

Choice of music and movies limited.