Encuentra vuelos baratos de Santiago de Chile a Cancún

Ventajas: Friendly crew, but that is pretty normal for Aeroméxico and expected. Glad the seats had the flip up sides to keep ones sleeping head from falling too far to either side

Desventajas: A few more degrees of seat recline the meals could have been much better.

Ventajas: Fallas del sistema de entrenamiento y nunca funcionó el wifi

Ventajas: My flight arrangements was not found I had to purchase new tickets and spend additional money for something I had already paid it took me almost all day to get everything straightened out it was the worse experience ever.

Desventajas: Refund me my money back

Ventajas: The crew did their job well but they made us check in our carry on luggage unnecessary which delayed me leaving the airport.

Desventajas: If they had not made us check in our carry on

Ventajas: My experience was horrible. Aeromexico canceled my sons flight without notice or reimbursement, they forced me to abandon my minor son in a foreign country and extorted me to pay for a new return ticket on top of what I already paid through kayak.

Desventajas: Not allow the airlines to cancel your ticket, extort you to buy another and force you to separate from you minor children leaving them in a foreign country. Horrible experience to say the least

Ventajas: I wi not use aeromexico again

Desventajas: Everything, see prior notes

Desventajas: Food

Ventajas: Seats are good

Desventajas: Punctuality

Ventajas: Crew was amazing...

Desventajas: Will be better if we can get off the plane sooner and faster cause it really takes too long..

Desventajas: Was not able to travel because of the virus, I was suppose to visit my parents

Ventajas: PARA EMPEZAR, EL VUELO SE ATRASO 4 HORAS. YO VIAJO CON UNA NIÑA DE 2 AÑOS. NO ME DAN VALES DE COMIDA, ME COBRAN 3 MALETAS (COSA QUE ES ILEGAL). MI VUELO ATERRIZÓ EN LA CIUDAD DE MEXICO 3 DE LA MAÑANA. NO RECIBÍ NI 1 PESO DE RECOMPENSA DE TODO LO PERDIDO Y EL MAL DÍA QUE ME HICIERON PASAR

Ventajas: nada.. el vuelo fue cancelado

Desventajas: la intervencion de ustedes con las empresas

Ventajas: Nothing. Didn’t get to take the trip and had no customer service to assist in any respect to have a voucher or credit or anything. Garbage

Desventajas: Everything. Coronavirus lock down sucks, but some sort of accountability would be nice for having my money simply stolen.

Desventajas: An extra food option could have been better. Very nice flight overall

Ventajas: these aircraft are confyy...the staff super helpful to be honest i would rather fly with aero mexico than one of the u.s.a airlines for ex: american airlines ect.... and their selction for entertaiment was huge and up to date with all the latest stuff...

Desventajas: Food and leg space were terrible. Flight to CUN didn't have individual TV screens and departed late.

Desventajas: No veg option on overnight flight No orders of special meal online Keep changing gate Had to put bag up when fit under seat

Desventajas: La comida

Desventajas: space

Ventajas: El tiempo de vuelo

Ventajas: My experience was horrible. Aeromexico canceled my sons flight without notice or reimbursement, they forced me to abandon my minor son in a foreign country and extorted me to pay for a new return ticket on top of what I already paid through kayak.

Desventajas: Not allow the airlines to cancel your ticket, extort you to buy another and force you to separate from you minor children leaving them in a foreign country. Horrible experience to say the least

Desventajas: Las peliculas, actualizarlas, no servía el cargador usb

Ventajas: Service was great

Desventajas: Nothing

Ventajas: The fact that I made it to my destination on time, Barely. The crew was professional but not too involved, mostly hung out in the back of the plane having personal conversations. Pilot was very dry, and I really didn’t feel welcome to be a passenger.

Desventajas: The boarding process is ridiculous, rush everyone to a bus and just to sit on a plane for an hour?! That’s the dumbest thing I’ve ever seen experienced during a flight. What were the flight attendants doing?? Nothing. Didn’t offer any water or a misery of a snack while we waited. The pilot didn’t tell us anything, like where we were in line for departure, or what the hold up was. Very poor flight experience. I will avoid Mexico City airports and Aeromexico for a while...please contact me for more details. Thank you.

Ventajas: Yes. Was excellent.

Desventajas: Buena asistencia para las personas de tercera edad, felicitaciones...

Ventajas: flt on time

Desventajas: over all everything was just fine

Ventajas: Copa was convenient and easy. Very easy boarding process and I appreciated the day flight.

Desventajas: This is a business class that is equivalent to a US carrier domestic first class. Good seats, not lay flat but wide on my 737-800. The food and service emulated say American Airlines Domestic 1C as well. Everything was just good enough, and much cheaper that international business on the majors.

Desventajas: Check in it take more the 20 min. Because they have trouble founding the name even with confirmation num. In flight it was 1 person sick fully cover up from head to toe with out giving information to passengers ahead. My mom have heart problems and I was already concerned for her to travel and with no heads up of someone sick inside the plane my mom was more nervous the normal

Ventajas: US based airlines should take a lesson from AeroMexico - reasonable prices and the services we used to receive without additional charges: snack, food, 1 bag checked without fee, leg room! Thank god I Iive just south of Vancouver and can floy out of there instead of an American airport with greedy American-based airlines.

Desventajas: I am completely satisfied with my experience

Ventajas: Seats

Desventajas: Nothing

Ventajas: The crew did their job well but they made us check in our carry on luggage unnecessary which delayed me leaving the airport.

Desventajas: If they had not made us check in our carry on

Desventajas: no tuvimos entretenimiento en todo el vuelo, en un viaje de 12 horas me parece inaudito que no tngamos hoy en dia este servicio, el personal estaba distraido, cuando s ele pregunto por el servicio de entretenimiento dijo que lo resetearían y luego de 2 hrs.que no sabian que pasaba pero el problema se ve que lo teneian desde que abrodamos, lo cual quiere decir que no lo corrigieron en tierra, la comida fue exactamente l amisma en mi vuelo de ida a Madrid y 15 dias después era el mismo menu, quizas tener una pequeña variante, se agradecería. Yo tenia la impresión de que aeromexico había mejorado pero me decpcionó este vuelo. Ojala tomen en cuenta los comentarios.

Ventajas: My flight arrangements was not found I had to purchase new tickets and spend additional money for something I had already paid it took me almost all day to get everything straightened out it was the worse experience ever.

Desventajas: Refund me my money back

Desventajas: An extra food option could have been better. Very nice flight overall

Desventajas: Solo me cobraron y tuve que comprar otro vuelo al no estar confirmado

Ventajas: The crew did their job well but they made us check in our carry on luggage unnecessary which delayed me leaving the airport.

Desventajas: If they had not made us check in our carry on

Ventajas: Nothing exceptional, but it got me there smoothly and in one piece.

Desventajas: I found the seats to be particularly uncomfortable but otherwise nothing was wrong.

Ventajas: US based airlines should take a lesson from AeroMexico - reasonable prices and the services we used to receive without additional charges: snack, food, 1 bag checked without fee, leg room! Thank god I Iive just south of Vancouver and can floy out of there instead of an American airport with greedy American-based airlines.

Desventajas: I am completely satisfied with my experience

Ventajas: Amabilidad

Ventajas: PARA EMPEZAR, EL VUELO SE ATRASO 4 HORAS. YO VIAJO CON UNA NIÑA DE 2 AÑOS. NO ME DAN VALES DE COMIDA, ME COBRAN 3 MALETAS (COSA QUE ES ILEGAL). MI VUELO ATERRIZÓ EN LA CIUDAD DE MEXICO 3 DE LA MAÑANA. NO RECIBÍ NI 1 PESO DE RECOMPENSA DE TODO LO PERDIDO Y EL MAL DÍA QUE ME HICIERON PASAR

Ventajas: My flight arrangements was not found I had to purchase new tickets and spend additional money for something I had already paid it took me almost all day to get everything straightened out it was the worse experience ever.

Desventajas: Refund me my money back

Ventajas: see previous comments

Desventajas: see previous comments

Desventajas: Better seats and better communication as it took so long to get our luggage, I would have been fine waiting but they kept changing the location where we were supposed to get our luggage from

Ventajas: The crew did their job well but they made us check in our carry on luggage unnecessary which delayed me leaving the airport.

Desventajas: If they had not made us check in our carry on

Ventajas: Boarding was fast and easy.

Desventajas: The food was very bland, we had to wait 25 min on the tarmac waiting for take off.

Ventajas: Nothing exceptional, but it got me there smoothly and in one piece.

Desventajas: I found the seats to be particularly uncomfortable but otherwise nothing was wrong.

Ventajas: Nothing. Didn’t get to take the trip and had no customer service to assist in any respect to have a voucher or credit or anything. Garbage

Desventajas: Everything. Coronavirus lock down sucks, but some sort of accountability would be nice for having my money simply stolen.

Ventajas: Nothing. Didn’t get to take the trip and had no customer service to assist in any respect to have a voucher or credit or anything. Garbage

Desventajas: Everything. Coronavirus lock down sucks, but some sort of accountability would be nice for having my money simply stolen.

Ventajas: Genial la tripulación

Desventajas: Was not able to travel because of the virus, I was suppose to visit my parents

Desventajas: An extra food option could have been better. Very nice flight overall

Ventajas: Crew was great. Food was acceptable. Really comfortable flight.

Desventajas: Entertainment could have been better. Tvs per seat to wAtch movies what we want

Ventajas: The flight attendant crew was really friendly and professional.

Desventajas: An option to stay in panama forever.

Ventajas: nice crew.

Desventajas: seats were too small and uncomfortable, not possible to lean back much because of a tall passenger behind me. international flights should have better seats.

Desventajas: The seats are very uncomfortable but other than that it was wonderful!

Desventajas: No veg option on overnight flight No orders of special meal online Keep changing gate Had to put bag up when fit under seat

Ventajas: Amabilidad

Ventajas: Crew was ok

Desventajas: The flight is usually 3 hours it took 4 and a half . Don’t know why Capitan didn’t mention a thing

Desventajas: Our itinerary changed months ago. We showed up at 4:00 am for our (new) 6:00 am flight expect that delta hadn’t alerted the Tuxtla Gutiérrez airport of the change so we had to go back to our original itinerary of flying out at 9:30 am. We were NOT happy to have gotten up at 3:00 in the morning with the kids to end up having to sit an extra 3 hours (5 hours total) in a tiny airport to fly out at the original time I had chosen.