Encuentra vuelos baratos a Nueva York

The airplane was the oldest we had ever been. Some of the TV screens were not working, others the sound was a problem, and only1 bathroom "working"

The checkin process was chaotic. I kept standing alone in priority lane and no one helped me. The counters were open but the staff were chit-chatting and ignoring customers. Later they asked me to move to general/main cabin queue and that took another half hour. I have a disability and they made me stand again during the boarding process. The airline seem to be run like a zoo. Complete disregard to passenger needs.

I like the service onboard

I don't like the check in lines and their whole check in system

Cleanliness, comfort, kind employees

Food - dry bread on the sandwich

Great movies and food

Being delayed

Being delayed

Pilot was informative.

Let's see - I was in first class. The flight itself was fine - and only one hour + late!

Food - Served the "breakfast" (when it was called a protein plate) I had coming (into MSP). for "lunch" on the way back (called it a meat plate for lunch. One slice turkey, one slice jamon, one egg, cinnamon roll and fruit. Just because they don't want to serve bread - they call it a protein plate? I'm not on a protein diet. Food was pretty sick for the amount I paid for the fight. Stewardess said it was against Republic's rules to give a customer a can of tonic water (so I could add to the small amount of vodka) - she also told me that it was against Delta's, American's and United's rules to give a can - strange? First Class seat did not recline. First Class was freezing per every flight on this segment (the stewardesses sit in the back and don't want to be uncomfortable - if they make the front warm - the back is too hot for them (not joking on this one). So many things to list - that I will finish on the AA site.

The bag service

The flight delays

The flight was very smooth and the landing also was very good. The selection of movie are plenty.

Boarding was on time; flight departures on time and arrived earlier than expected! Pilot told us exactly what was the status and gave us updates; cabin was well air conditioned; flight attendants were friendly; bags came out very quick! Very nice flight

Although we ended up being stuck on the plane for 2 hours prior to take off due to high volume, weather and as the pilot put it, "possible military activity" the crew kept us informed every step of the way. There was one flight attendant in particular who was so full of energy and made the unfortunate circumstances not so bad. She entertained us and kept us in the loop the entire time as did the pilots. It made the 2 hours not feel so bad which was appreciated.

That we were delayed on the plane for two hours on a small plane but I know it was out of their control.

Good entertainment.

The flight attendant was rude, they lost my bag and gave me $100 to cover $1000 worth of valuables.

The plane is in terrible shape

Horrible

I feel sad that spending a week in my home country turned out to be a nightmare

Demorado

Food was good. Free alcohol. Soft landings.

no dieron comida

Todo estuvo muy bien lo recomiendo gracias

Atencion

Todo dentro de mis espectativas

Efficient

Delayed departure; cramped seat; minimal amenities

Agent at the gate

My seats changed so my son and I were not sitting together. The agent at the gate was wonderful and got us seated together.

Second standby adventure of the day got longer as inbound flight was late.

Agent at the gate

My seats changed so my son and I were not sitting together. The agent at the gate was wonderful and got us seated together. I had to use the restroom and the flight attendant seemed put out, and gave me a dirty look. She than ignored me and almost hit me with her cart.

todo bien

la botana

Choice of music and movies limited.

The plane is in terrible shape

Demorado

We flew Latam to go snowboarding in Argentina. The moment we arrived at the desk to check in, it was chaos. We waited in line for almost 2 hours to check in. When we got to Buenos Aires, our snowboard bags had not made it on the flight. Having to deal with Latam agents who hardly spoke English and were not helpful at all was intensity frustrating. Our bags finally got to our destination 2 days later. We had to drive to the airport to pick them up because they were not going to deliver them for another day, so we would have been 3 days without our snowboard gear. Latam did nothing to compensate us for the days lost no did they even seem to care. This is one of the most frustrating companies I have ever dealt with. I booked a return flight on Delta and lost $1000 just so I don’t have to deal with Latam again. Any money you save on a flight is not worth having to deal with this company. Stick with reliable American-based companies with customer service that is up to American standards.

Deben ofrecer salas VIP en LIMA, con un boucher esta Ok, pero sigue siendo economico no servicio.

Cabin crew were excellent Business class seating quite roomy

Food was ok but not to the standards of Qantas / Emirates or Etihad The cabin seating etc, looked a little tired & dated & the seats mechanical operation was clunky. Toiletries bag provided was quite limited, but was fit for purpose.

7:50 am flight, arrived EZE 5 am as instructed, boarded plane at 10:40 am, missed connecting flight and spent 14 hours in Lima, shuttled off to a hotel 1-1/2 away, for a 2am flight. Arrived next day in LA and missed shuttle. Both legs very poor service on and off airplane, added security for having to enter Peru complicated and delayed things further. LAN used to be the best to SA, LATAM is the worst, never again.

Food was good. Free alcohol. Soft landings.

Vuelo puntual, personal amable

La comida horrorosa

no dieron comida

Everything

Flight crew from Geneva was nice

The pilot held the Geneva flight for 35 minutes for late arriving inbound passengers. This helped them but hurt far more passengers connecting in Washington DC. We missed our flight and waited in standby mode all evening for a Denver flight.

The ease of boarding the plane.

I did not like that the gate changed and we were not notified by the gate operators, but we did receive a text message 20 minutes after the gate was changed.

Although there were a lot of passengers on this flight, the crew was able to get everyone on the plane in an efficient manner.

We were delayed about 2 and a half hours because of the weather in Denver. I was not comfortable at all in my seat because the passenger beside me had his knee and elbow all in my personal space. I asked an attendant if it was okay for me to move and she stated that it was okay, but United switched a lot of passengers flights around so there wouldn't be any empty seats. I was stuck beside the man, all hanging out of my seat, because there wasn't an open seat available. Thank goodness the flight was only 2 hours long. Overall my experience with United was terrible and I will not be flying with them anymore.

Everything

Choice of music and movies limited.

Horrible

I feel sad that spending a week in my home country turned out to be a nightmare

Very organized and on time

Demorado

Seats were nice and enjoyed the entertainment. Late flight meant loads of open seats and everyone was very happy about that.

Delayed a half hour to board because flight attendants other flight was late getting in, but they kept us informed the entire time. Wasn’t their faults. Once we were on the plane, our flight was delayed for an hour, once again the pilots kept us informed and it wasn’t their faults. But it was kinda annoying.

Great crew, on-time arrival, quick boarding

Crowded seats in the back of the plane, Low quality and bland snack options

Nothing. Just the pilot

Everything. Bad communication. 1 h delay. Then 3 hs in the plane. We ran out of gas. 2 more hours taxiing Never seen something similar. I really hope my mileage refund.

Todo perfecto

Todo ok