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Ventajas: Premium seating made a huge difference. Even though I am petite, I had a laptop, tablet and work that had to go under the seat in front of me, and I still had plenty of legroom.

Desventajas: The seatback offered free streaming of AA entertainment on my tablet, but when I opened the browser and selected entertainment, the only option was to pay $9.95, so I just watched downloaded Netflix episodes. Plus the movies offered on AA streaming didn't look especially good.

Desventajas: Too freakin cold.

Ventajas: Entertainment was good and flight was clean

Desventajas: AC was broke took long time to get ac on we all sweat to death on the plan as it was broke and portable starter didn't work so they had to get a 2nd one. Then stewart on plan says American just doesn't have good maintenance on there equipment that is a red flag for sure.

Desventajas: Food quality

Ventajas: Safe and fast journey.

Desventajas: Vegan Options for snacks

Ventajas: Pilot and staff were informative and great

Desventajas: I was forced to upgrade to first class by Air France stuff in Athens which they Deceive me not telling me that the first class was not for the entire trip to JFK! If I was informed I would not spend the extra money to flight on an economy “seat” which was not comfy seats for the entire trip

Desventajas: We weren't alerted there was a chance of delays. Over two hours late.

Ventajas: Confort for a supposed 5 hours flights was ok. Entertainment system worked good

Desventajas: The flight had many delays due to weather issues. We had to refuel in a different airport before arriving with 5 or 6 hours delayed. That happens but the crew was very mean and brutal to answer questions and very poor to hold the stress of the travelers.

Ventajas: Missed it

Desventajas: Give back money

Desventajas: Delays delays and delays

Ventajas: The crew!

Desventajas: Only not being able to teleport!

Ventajas: The plane works

Desventajas: Food

Ventajas: Great crew!! Super nice

Desventajas: Food

Desventajas: My wifi was not working for the entire trip!

Desventajas: There were delays (3 times)

Ventajas: The crew was ok, very uncomfortable seat, I had an isle seat and everyone bumped into my shoulder. I never had to pay for checked baggage in a transatlantic flight, it’s not my first time flying. I was also asked to check my carry on, to what I declined for personal reasons.

Ventajas: Nothing Crew were awful and not friendly

Desventajas: Everything

Desventajas: Arrive direct to the terminal, we have to take a bus, a minor detail to an overall great flight.

Ventajas: Muy bueno.

Ventajas: EXCELENTE TRIPULACIÓN, EXCELENTE VUELO

Desventajas: TENER OTRAS OPCIONES DE COMIDA, VIAJAMOS EN CLASE EJECUTIVA Y SOLO HABÍA TACOS, MI ESPOSO SE QUEDÒ SIN CENA

Ventajas: Was better organized

Desventajas: The food. Tasteless

Ventajas: DELAYED 3 hours

Desventajas: Everything

Ventajas: The quantity of food was pretty good. The entertainment options very fun.

Desventajas: The announcement at 7am could have been avoided. It woke people up.

Ventajas: Es la primera vez que despacho esta valija y me rompieron la manija extensible..

Desventajas: Como manejan el equipaje

Ventajas: The crew wonderful

Ventajas: Make you feel at home with the chilean way of beeing

Desventajas: The rates

Ventajas: all except the food

Desventajas: the food

Ventajas: El avión estuvo limpio y bonito.

Desventajas: Cuando tuve un problema con una gota que se me caía en mi cabeza, el personal no proveyó ninguna solución y estuvo indiferente.

Ventajas: El personal de la tripulación tuvo un desempeño acorde a nuestras necesidades

Desventajas: La aeronave no contaba con la red de Wifi de AA

Desventajas: There was no alcohol of any kind. Very strange for an international flight, even as short as it was (1.5 hrs).

Ventajas: Tripulación amable.

Desventajas: No contaba con pantallas ni wifi.

Ventajas: Nothing

Desventajas: More share of information between airlines

Desventajas: The cabin crew was really awful.. lousy service..I shut the lights off and then they disappear to go into hiding I rang my bell for service and some lady comes by a few minutes later holding a cup of water and I Asked her if I could have some juice and she hands me the water and walks away

Desventajas: Estos boletos me los cargaron a la cuenta y la app de KAYAK daba error. yo compre en otra app y no es mi culpa que no sirviera al 100% kayak, necesito me devuelvan mi dinero. Mal recomedare a KAYAK como estafa y que es una mala opcion para la compra de boletos y los demas servicios que ofrecen.

Ventajas: Buen Servicio

Desventajas: El menu

Ventajas: El vuelo muy rápido muy buena atención

Ventajas: Nothing

Desventajas: Plane left an hour late - due to not enough water! American always has some excuse. On an overnight flight where people like to sleep, the pilot shouldn't be making an announcement one and 1/2 hours before landing, waking everyone up! Movie selection is very old.

Desventajas: Great services

Ventajas: Polite crew

Desventajas: No air traffic

Desventajas: Didn't get snack. WiFi entertainment wasn't working.

Ventajas: Nothing

Desventajas: Everything

Ventajas: Crew was exceptionally nice and professional on this flight.

Ventajas: I asked to be seated next to my travel partner at check and was told it was done. But I ended up in the last row and he was in row 17.....So much for being a frequent flyer on Copa. Plus there was no over head compartments in the back of the bus for carry one. The staff was not truthful not helpful.

Desventajas: Much better treatment especially since I have Copa frequent flyer miles. The hombre that cheed me in did not try to seat my partner and I close.

Ventajas: Very efficient and nice crew. Early arrival in Miami.

Desventajas: Not enough seats in boarding area. Plus, late boarding made it tough to stand for so long in Panama City.

Ventajas: Good food and beverage.

Desventajas: Cabin did not was clean and had very bad odor. Entertainment system is old and was inactive some minutes during the trip.

Ventajas: It’s nice to be in a plane fitted with modern conveniences. Great entertainment options.

Desventajas: I didn’t have a window at all. The staff didn’t offer any snacks to us. My bag was the only one that didn’t make it while I had a plenty long layover.

Desventajas: Better food offerings

Ventajas: Flight was mostly uneventful, which is great! Right after takeoff we made a complete circle and no information was given as to why, but we assumed it was air traffic.

Ventajas: The crew!

Desventajas: Only not being able to teleport!

Desventajas: :)

Ventajas: Nada

Desventajas: Todo cuatro horas de atraso

Desventajas: Delays delays and delays

Ventajas: Atención, servicio.

Desventajas: Orden al abordaje, más amplitud en límite de kilos al documentar.

Ventajas: On time Had a hard time trying to check in online. Crew was extremely helpful

Ventajas: The space between sits in the airplane

Desventajas: The timing

Ventajas: Crew was very kind and attentative.

Desventajas: Seats were not comfortable and didn't recline much.

Ventajas: Crew, on board entertainment...

Desventajas: Boarding was not organized. A lot of food options but only one dish, missed the salad or other options compared to other companies such as Delta, Lufthansa, KLM and etc.. Drinks were ok, lacked alcohol options compared to other companies.

Ventajas: Very attentive and friendly personnel; efficient and timely boarding: surprisingly good meals

Ventajas: The gate agent refused allow us to board..even though fully paid we were checked in and had boarding passes IN HAND..said there was a problem caused by kiwi sjd fid no honor our ticket. We missed 2 planes, had to find. A hotel in Mexico City and buy new tickets to get home. INSANE

Ventajas: The flight was smooth and the crew was courteous.

Desventajas: After about 40 minutes of waiting in line to check in almost all employees left and left just one person to check people in. Not sure what happened as the employees pretended not to speak English. Also, everybody in our group was given seat multiple rows apart.