Opiniones recientes
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- Neutrales
- Negativas
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6,8
Ventajas: The staff was great. What was disappointing was the price I thought I booked through Kayak was greatly different than the price I had to pay Alamo once I arrived. Huge difference!
Desventajas: The transparency in the real cost of the rental
opinión proveniente de
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3,2
Desventajas: The price was a scam. Ended up costing way more than they had said.
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8,4
Ventajas: Si correcta
Desventajas: El precio que reservé dista mucho del finsl
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10,0
Ventajas: Yes
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6,4
Ventajas: Everyone at Alamo was really friendly and everything worked smoothly and well.
Desventajas: Online quote/estimate was $65 for week. Ended up being $270 for 4 days. Don’t know how it could be so off.
opinión proveniente de
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3,2
Rip off!!!
Ventajas: Nothing.
Desventajas: 1. Small print is not sufficient to warn customers of the required 3rd party insurance requirement. YOU SHOULD MAKE IT MORE CLEAR THAT THE CUSTOMER WILL BE CHARGED AN EXTRA $200.00 or so for a weeks Rental. 2. Any moron can see through the “retun on empty” policy. 100% of the time you pay for unused gas. THis the THEFT! you should require companies you promote to be fair with their customers. There is nothing you can do about it as a customer, your trapped! It’s literally impossible to return a car on empty. TOTALLY UNETHICAL! shame.
opinión proveniente de
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2,0
Desventajas: Was in unhappy with how third party liability insurance was handled in Cancun. Total rental was almost double what was advertised.
opinión proveniente de
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2,0
Bad customer experience that led to cancellation
Ventajas: Well nothing from their end.
Desventajas: Customer rep was not helpful, she gave me higher insurance rates and then did not give me the car which I was looking for. I walked to the next car rental “Budget” and they were able to give me better deal with lower price
opinión proveniente de
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4,0
Desventajas: Mandatory Mexican liability insurance is not included in price and ranges from 10-25 USD, depending on how much they like you.
opinión proveniente de
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4,8
To good to be true...
Desventajas: When I reserved the car, it did not mention anything about adding Insurance coverage and deposit. I thought I was getting an amazing deal, but turns out that you can't just rent the car for what was advertised online. It was mandatory to add the extra insurance and the deposit. When we returned the car, we advised staff of flight and were dropped off at the wrong terminal. We ended up having to pay $300 pesos to get to the correct terminal in the box of time.
opinión proveniente de
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8,8
Coche chiquitín muy cómodo
Ventajas: La entrega se hizo bastante rápida, y la empresa proporciona traslado a y desde el aeropuerto
Desventajas: El coche tenía bastantes toques de chapa (pequeños), lo que obligó a hacer un control inicial grande, y por dentro no estaba especialmente limpio
opinión proveniente de
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5,6
Car was fine. the cost was outrageous!!
Ventajas: Good service, good car
Desventajas: I rented in Cancun, and had reserved for cost of $18 for 6 days plus taxes. I think it was like $3 or $4 a day for intermidiate size. I declined the insurance because my mastercard covers the car. I added the 3rd party coverage which was like $24 dollars a day. Somehow I still ended up paying $47 dollars a day. That's declining the full coverage. I'm guessing that if I had not added the 3rd party or any insurance it would of still been over $20 dollars a day. rediculous!!!!
opinión proveniente de
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10,0
Ventajas: Yes
opinión proveniente de
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8,8
Coche chiquitín muy cómodo
Ventajas: La entrega se hizo bastante rápida, y la empresa proporciona traslado a y desde el aeropuerto
Desventajas: El coche tenía bastantes toques de chapa (pequeños), lo que obligó a hacer un control inicial grande, y por dentro no estaba especialmente limpio
opinión proveniente de
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6,8
Ventajas: The staff was great. What was disappointing was the price I thought I booked through Kayak was greatly different than the price I had to pay Alamo once I arrived. Huge difference!
Desventajas: The transparency in the real cost of the rental
opinión proveniente de
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8,4
Ventajas: Si correcta
Desventajas: El precio que reservé dista mucho del finsl
opinión proveniente de
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3,2
Desventajas: The price was a scam. Ended up costing way more than they had said.
opinión proveniente de
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6,4
Ventajas: Everyone at Alamo was really friendly and everything worked smoothly and well.
Desventajas: Online quote/estimate was $65 for week. Ended up being $270 for 4 days. Don’t know how it could be so off.
opinión proveniente de
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3,2
Rip off!!!
Ventajas: Nothing.
Desventajas: 1. Small print is not sufficient to warn customers of the required 3rd party insurance requirement. YOU SHOULD MAKE IT MORE CLEAR THAT THE CUSTOMER WILL BE CHARGED AN EXTRA $200.00 or so for a weeks Rental. 2. Any moron can see through the “retun on empty” policy. 100% of the time you pay for unused gas. THis the THEFT! you should require companies you promote to be fair with their customers. There is nothing you can do about it as a customer, your trapped! It’s literally impossible to return a car on empty. TOTALLY UNETHICAL! shame.
opinión proveniente de
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2,0
Desventajas: Was in unhappy with how third party liability insurance was handled in Cancun. Total rental was almost double what was advertised.
opinión proveniente de
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2,0
Bad customer experience that led to cancellation
Ventajas: Well nothing from their end.
Desventajas: Customer rep was not helpful, she gave me higher insurance rates and then did not give me the car which I was looking for. I walked to the next car rental “Budget” and they were able to give me better deal with lower price
opinión proveniente de
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4,0
Desventajas: Mandatory Mexican liability insurance is not included in price and ranges from 10-25 USD, depending on how much they like you.
opinión proveniente de
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4,8
To good to be true...
Desventajas: When I reserved the car, it did not mention anything about adding Insurance coverage and deposit. I thought I was getting an amazing deal, but turns out that you can't just rent the car for what was advertised online. It was mandatory to add the extra insurance and the deposit. When we returned the car, we advised staff of flight and were dropped off at the wrong terminal. We ended up having to pay $300 pesos to get to the correct terminal in the box of time.
opinión proveniente de
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5,6
Car was fine. the cost was outrageous!!
Ventajas: Good service, good car
Desventajas: I rented in Cancun, and had reserved for cost of $18 for 6 days plus taxes. I think it was like $3 or $4 a day for intermidiate size. I declined the insurance because my mastercard covers the car. I added the 3rd party coverage which was like $24 dollars a day. Somehow I still ended up paying $47 dollars a day. That's declining the full coverage. I'm guessing that if I had not added the 3rd party or any insurance it would of still been over $20 dollars a day. rediculous!!!!
opinión proveniente de
