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Desventajas: Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though.

Ventajas: The sear was messy they didn't clean it it was full of pieces of bread.

Desventajas: boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart.

Ventajas: Very friendly crew

Desventajas: In-flight system had some errors

Ventajas: The crew was astounding

Ventajas: Fast boarding

Desventajas: Slow in refuelling, got us delayed for 40-

Desventajas: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Ventajas: En Amsterdam cambiaron de puerta de embarque varias veces. Al salir del primer vuelo Bilbao Amsterdam nos dijeron la B30; alli no era y en los monitores vimos la B06; luego al ver que 30 min antes de salir nadie se movía en el embarque. Vimos que se cambió a la B34. El vuelo se retrasó 20min.

Desventajas: Ya que existe la app de KLM debería actualizar la puerta de embarque para evitar confusiones y stress. Y siempre la megafonía de los aeropuertos. No comprendo que con todos los adelantos que hay en audio, sigamos escuchando tan mal las megafonías y aquellos que hablan tengan tan mala dicción.

Ventajas: La tripulación muy gentil

Desventajas: Nada

Ventajas: The plane ✈️ itself the attendants . The entertainment on board. Really great

Desventajas: Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best.

Ventajas: En Amsterdam cambiaron de puerta de embarque varias veces. Al salir del primer vuelo Bilbao Amsterdam nos dijeron la B30; alli no era y en los monitores vimos la B06; luego al ver que 30 min antes de salir nadie se movía en el embarque. Vimos que se cambió a la B34. El vuelo se retrasó 20min.

Desventajas: Ya que existe la app de KLM debería actualizar la puerta de embarque para evitar confusiones y stress. Y siempre la megafonía de los aeropuertos. No comprendo que con todos los adelantos que hay en audio, sigamos escuchando tan mal las megafonías y aquellos que hablan tengan tan mala dicción.

Desventajas: When its rain we shouldn’t walk to the air plain

Ventajas: The crew.

Desventajas: The time between flights.

Ventajas: La tripulación muy gentil

Desventajas: Nada

Ventajas: Todo

Desventajas: Hubiera preferido viajar en 788 dream liner. Son mas silenciosos y aire menos seco

Ventajas: The crews were pretty great!

Desventajas: The regulating of the temperature.

Ventajas: Crew good and seat OK but not exceptional for business class

Desventajas: Food was average - main course could have been better. Range of movies ok but not great

Ventajas: Yes

Desventajas: Nothing. Flight was amazing

Ventajas: Comfort

Desventajas: Internet

Ventajas: Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep

Desventajas: Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight.

Ventajas: Tripulación amable Buen servicio

Desventajas: Avion incomodo Sin conexiones para cargar telefono Sin entretención abordo

Ventajas: I loved the different features on the screen and the excellent. Customer service on this flights

Desventajas: The space on the seat.

Ventajas: The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights.

Ventajas: I

Ventajas: Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France.

Desventajas: Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line.

Ventajas: The socks offered in business were comfortable and nice looking. The red wine was good.

Desventajas: The food was just average and the seat not too comfortable

Ventajas: Crew good and seat OK but not exceptional for business class

Desventajas: Food was average - main course could have been better. Range of movies ok but not great

Ventajas: Yes

Desventajas: Nothing. Flight was amazing

Ventajas: Fast boarding

Desventajas: Slow in refuelling, got us delayed for 40-

Ventajas: Impressive service... amazing crew, very friendly and professional

Desventajas: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Desventajas: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Ventajas: Nothing

Desventajas: Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again

Ventajas: The crew.

Desventajas: The time between flights.

Ventajas: En Amsterdam cambiaron de puerta de embarque varias veces. Al salir del primer vuelo Bilbao Amsterdam nos dijeron la B30; alli no era y en los monitores vimos la B06; luego al ver que 30 min antes de salir nadie se movía en el embarque. Vimos que se cambió a la B34. El vuelo se retrasó 20min.

Desventajas: Ya que existe la app de KLM debería actualizar la puerta de embarque para evitar confusiones y stress. Y siempre la megafonía de los aeropuertos. No comprendo que con todos los adelantos que hay en audio, sigamos escuchando tan mal las megafonías y aquellos que hablan tengan tan mala dicción.

Ventajas: The plane size & comfort was excellent. The staff were very friendly

Desventajas: N/A

Ventajas: Everything perfect and arrive to destination on perfect time.

Desventajas: All positive.

Ventajas: el vuelo fue rápido, salió a la hora y las maletas recogidas bastante rspido

Desventajas: El cuidado de las maletas y la anchura de los asientos . No era un low cost

Desventajas: Personal very rude no manners to answer Questions or direct people.

Ventajas: Comfort

Desventajas: Late and bad communication

Desventajas: The people working on the land side lack of a complete sense of service. They are rude, unrespectful and with no professionalism. It is a shame that the last impression you get from Israel is the aggressiveness.

Desventajas: El trato de la tripulacion, la renovacion de los aviones

Ventajas: The crew was okay,...and we got there

Desventajas: The plane, was a piece of junk, and the AC wasn't working.

Ventajas: Muy puntual

Desventajas: Más personal en Iberia en Madrid para registrar las maletas

Desventajas: Not loosing my bags

Desventajas: They lost my suitcase

Ventajas: Nothing

Desventajas: Crew wouldn't let me board because a ticket from Spain to France was not sufficient evidence I would leave Europe. So I bought one from Italy to Singapore and they didn't accept that either. I lost over 1,000 dollars.

Ventajas: Muy puntual

Desventajas: Más personal en Iberia en Madrid para registrar las maletas

Ventajas: La tripulación

Desventajas: El espacio entre asientos

Desventajas: Other airlines have complimentary snacks so I was surprised that we had to pay for those.

Desventajas: A refund. I could not fly due to coronavirus. I tried to cancel and they would not let me.

Ventajas: The crew and the food

Desventajas: The entertaiment selection. Should get better movie, TV and news selection

Ventajas: My flight was canceled a week before take-off, due to COVID19