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Desventajas: Flight got cancelled

Desventajas: The plane is so old..,

Ventajas: Impressive service... amazing crew, very friendly and professional

Desventajas: Crew members in Amsterdam were very rude and disrespectful

Ventajas: rien

Desventajas: tout est à revoir !

Ventajas: Crew was attentive. Timings were spot on.

Desventajas: Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet.

Ventajas: The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again

Desventajas: I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks.

Ventajas: Nice and attentive crew.

Desventajas: Seats not comfortable in premier economy.

Desventajas: Their app wouldn't let me pay for a checked bag early so I was charged almost double the cost!

Ventajas: Nothing British airways was fine

Desventajas: Your website messed up and booked my flight for the wrong month. I booked sept 20 2019 and your site errored out. Eventually it booked the flight but apparently it was for oct 20, 2019 and I couldn’t get a refund because it was through kayak not British airways. I’m never using kayak ever again

Ventajas: Very comfortable seats, lots of options for movies and tv to watch on their screens, lots of leg room.

Ventajas: Good seats and smooth flight

Desventajas: No free snacks

Desventajas: Salió tarde y cambiaron varias veces de puerta de embarque

Ventajas: Seat was comfortable and we landed on time, even after leaving late.

Desventajas: Crew needed better attitude.

Desventajas: Amazing

Ventajas: Todo bien

Ventajas: Good amount of space on the plane, lots of movies to watch, good food and drink.

Desventajas: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Ventajas: Almost everything, especially the crew.

Desventajas: Don’t feel like anything should be better to be honest

Desventajas: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Desventajas: Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700

Ventajas: The crew was terrific.

Desventajas: The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection.

Ventajas: La comida

Desventajas: Todo ok

Desventajas: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Desventajas: Everything was OK

Desventajas: KLM crew exceed our expectations

Ventajas: Impressive service... amazing crew, very friendly and professional

Desventajas: First class bathroom could have been cleaner and wider - very narrow, hard to maneuver

Ventajas: Amazing crew and on time flight

Desventajas: None

Ventajas: The crew

Desventajas: The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child

Desventajas: Seats were too close together.

Desventajas: Still don’t have my luggage yet

Ventajas: The crews were pretty great!

Desventajas: The regulating of the temperature.

Ventajas: The crew.

Desventajas: The time between flights.

Ventajas: The crew was pleasant

Desventajas: Baggage checkin & flight boarding was slow & disorganized.

Ventajas: The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!

Desventajas: For me this part is not applicable

Ventajas: rien

Desventajas: tout est à revoir !

Ventajas: The bread was fresh and food better than other times

Desventajas: Crew is always aggressive and unfriendly

Ventajas: Spacious business class seats, excellent meals

Desventajas: Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options.

Desventajas: The KLM crew are always great serving and treating you. Well above many other airlines.

Ventajas: Great crew.

Desventajas: Ran out of business class meal. Substituted a Econ class.

Desventajas: Everything was OK

Ventajas: Food was great, enjoyed watching videos, staff very profession and friendly.

Desventajas: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Desventajas: Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support.

Ventajas: The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!

Desventajas: For me this part is not applicable

Ventajas: Crew memebers

Desventajas: Nothing

Desventajas: Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!

Ventajas: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Ventajas: Muslim food

Ventajas: Good amount of space on the plane, lots of movies to watch, good food and drink.

Ventajas: The crews were pretty great!

Desventajas: The regulating of the temperature.

Ventajas: Nothing

Desventajas: Be more professional

Desventajas: Too much A/C, feel cold.

Ventajas: Crew was very attentive,

Desventajas: Have all the food choice in the menu available. And add sudoku to the game

Ventajas: Service and entertainment

Desventajas: On boarding and on time departure

Desventajas: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Ventajas: The crews were pretty great!

Desventajas: The regulating of the temperature.

Desventajas: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Desventajas: KLM crew exceed our expectations

Ventajas: Good amount of space on the plane, lots of movies to watch, good food and drink.

Desventajas: Flight got cancelled

Desventajas: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Ventajas: economy plus seats were nice, great movie selection, especially international movies

Desventajas: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better

Ventajas: The Delta flight service was much better than the Air France flight I took on the previous leg.

Ventajas: The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!

Desventajas: For me this part is not applicable

Ventajas: La tripulación

Desventajas: La espera en el abordaje

Desventajas: No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not.

Desventajas: Flight got cancelled

Desventajas: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Ventajas: Good amount of space on the plane, lots of movies to watch, good food and drink.

Desventajas: Delay due to strike

Ventajas: Yes. the crew was amazing, respectful and seats had adequate leg room. Entertain equipment was working.

Desventajas: Same advertisements before each movie could play were annoying to me.

Desventajas: Too much A/C, feel cold.

Ventajas: The customer service was amazing. Air hostesses were very courteous, friendly and helpful.

Desventajas: Seats were too small to sit comfortably on a long flight I wish Qatar had better seats for long journey and had advanced entertainment system.

Ventajas: Service and entertainment

Desventajas: On boarding and on time departure