Gran ubicación, personal amable. El aparcamiento no era caro pero inesperado coste.
Buena ubicación con bicicletas incluidas. No había AIRE ACONDICIONADO en la habitación.
Gran personal. Limpio. Sistema de calefacción anticuado. Atascado toda la noche en una de nuestras habitaciones. Sin aire acondicionado. Ropa de cama vieja. Sábanas deshilachadas.
Todo estaba bien Las mantas eran un poco raras.
Nos alojamos dos noches durante un viaje de fin de semana de diversión. Las camas eran muy cómodas, y la ubicación era genial. Nuestra parte favorita fueron las bicicletas que tienen disponibles para salir a explorar la ciudad. Nos lo pasamos de maravilla y lo recomiendo altamente este hotel.
There is no pool at this hotel. It's a good hotel but I certainly wouldn't categorize it as a 5 star. You'd expect better room equipments and facilities. I haven't ever seen a 5 star hotel with no pool. Also parking is very expensive. $47/night is very expensive especially for weekend and holiday stays. I recommend to park at street.
Friendliness and accomodation by the staff and overall luxury of facility not applicable
First time to Portland and The Nines had it all, location, convenience, style, etc. i booked off Kyak and couldn't be more pleased. I expect to be back multiple times next year.
great room, excellent restaurant
Room was beautiful, bell staff was extremely great and cheerful! Front desk staff seemed to have an attitude and weren't overly welcoming or friendly, wished the lighting in the bathroom was better, didn't like the setup of the sink/vanity/mirrors. Not functional for putting on makeup or if 2 people wanted to use the mirrors at the same time. Also a tub would have been nice.
Great staff. Great rooms
Situado cerca de las tiendas del centro y del Keller Auditorium. Los clientes anteponen el servicio a los clients. El restaurante es fantástico. Excelente personal y la comida es genial. Gran patio exterior con estufas de gas. Las habitaciones no son grandes, pero muy agradables. El aparcacoches cuesta 35 dólares por noche. Me alojaría allí de nuevo. 35 dólares por el aparcacoches no mencionados en la reserva.
From the moment we checked in and throughout our stay the staff went above and beyond to ensure that our every need was met. Incredible customer service and amenities.
We loved this hotel. Luxurious bed, gorgeous decor and details, accommodating staff and reasonable rates- we will be back!! $42 for overnight parking was silly overpriced.
The hotel was excellent, and the staff went above and beyond to ensure we enjoyed our stay. The room was large and comfortable, with very nice toiletries provided in the spacious bathroom. The location is perfect, down the street from food trucks, great restaurants, and only a short walk to great tax-free shopping. We will definitely consider staying here again. Our room had a slight odor of dogs / animals. This should be somewhat expected in a pet-friendly hotel, and is only really noticeable once you walk in the room. All-in-all, this was a minor gripe and will not deter us from staying here again.
The quirky decor and the friendliness of the staff. Everything was fine. No complaints.
They could do themselves a lot of favors by improving their bedding, especially the pillows. We both had a lousy night's sleep.
Friendly staff; fun, funky decor; nicely situated downtown; and one of the best workout facilities I've seen for a hotel this size (a few elliptical machines, weights, cable machines, pull up bar, etc.). The parking is expensive, and works out to be a hidden cost: $26 per day, or $41 if you leave your car overnight.
The coffee was out before 5:00AM...excellent for an early riser. Running maps were sweet. Complimentary adult bevs in the living room...how relaxing!
Big room, nice tv, very comfortable beds, good friendly service Bathroom was a bit on the small side. All of the food and other assortments were VERY overpriced. Maid also came in without announcing herself. Sheets had some crumbs on them when we came in.
The location of the Heathman is in the heart of downtown Portland and close to everything. The amenities are plenty and the dinner restaurant room service is excellent. We stayed in the Oregon Symphony suite and the decor is amazing with plenty of extras. In room French press coffee is a great touch. Customer service is excellent and the staff is sure to make your stay memorable. The late night food service menu could stand to have more choices.
Loved the attention to detail and the French Press coffee in the room. My husband did not like the fitness room. Too small and only one option for weights.
The hotel was great. Location was easy, the room was beautiful, and the staff were friendly. The french press in the room was a perfect touch and the corner view was perfect. Check in and out was incredibly quick and easy. Really a great staff. The walls were paper thin! Twice we had a grumpy neighbor come and bang on our adjacent door telling us to quiet down. first time we were enjoying some wine and we did get in a bit late, so understandable. The second night we were simply watching a movie at 8pm. Ridiculous thing to deal with considering how much we payed to stay there. In the mornings when they woke up I could hear them arguing over itineraries and even zipping up their luggage. Careful those walls are THIN!! This was the executive king room.
Although room was located on the 6th floor, the continuous noise from a generator on the ground floor was so loud it ruined our sleep and stay
Staff attentive to requests and very personable! Everything was super clean.
El restaurante era genial. La habitación estaba limpia y era cómoda.
Vistas, limpieza, amplitud, servicio Me dolía la espalda en la cama (no es normal), jacuzzi muy ruidoso, la forma de cambiar los canales de la televisión era un poco rara.
Excelente ubicación Gran personal Limpio Aparcamiento caro Aparcamiento al otro lado de la calle Las habitaciones son similares a hoteles económicos más baratos fuera del centro
No hay instalaciones para hacer ejercicio. No hay agua en la habitación. El desayuno no está disponible antes de las 6:30 de la mañana.