great room, excellent restaurant
Friendliness and accomodation by the staff and overall luxury of facility not applicable
There is no pool at this hotel. It's a good hotel but I certainly wouldn't categorize it as a 5 star. You'd expect better room equipments and facilities. I haven't ever seen a 5 star hotel with no pool. Also parking is very expensive. $47/night is very expensive especially for weekend and holiday stays. I recommend to park at street.
Situado cerca de las tiendas del centro y del Keller Auditorium. Los clientes anteponen el servicio a los clients. El restaurante es fantástico. Excelente personal y la comida es genial. Gran patio exterior con estufas de gas. Las habitaciones no son grandes, pero muy agradables. El aparcacoches cuesta 35 dólares por noche. Me alojaría allí de nuevo. 35 dólares por el aparcacoches no mencionados en la reserva.
Personal amabilísimo. Habitaciones muy cómodas. Su ubicación en el downtown de la ciudad. Hotel histórico muy cuidado. Muy buen restaurante. Muchos hoteles de mayor categoría y nombre querrían tener unas instalaciones como éstas.
Hermoso edificio, excelente ubicación cerca del distrito Pearl. Un montón de tiendas de moda, restaurantes, cervecerías y cerca. Nos prestaron bicicletas en el hotel. Caro, pero no fuera de línea para los hoteles de la zona.
The location of the Heathman is in the heart of downtown Portland and close to everything. The amenities are plenty and the dinner restaurant room service is excellent. We stayed in the Oregon Symphony suite and the decor is amazing with plenty of extras. In room French press coffee is a great touch. Customer service is excellent and the staff is sure to make your stay memorable. The late night food service menu could stand to have more choices.
Although room was located on the 6th floor, the continuous noise from a generator on the ground floor was so loud it ruined our sleep and stay
Staff attentive to requests and very personable! Everything was super clean.
The hotel was great. Location was easy, the room was beautiful, and the staff were friendly. The french press in the room was a perfect touch and the corner view was perfect. Check in and out was incredibly quick and easy. Really a great staff. The walls were paper thin! Twice we had a grumpy neighbor come and bang on our adjacent door telling us to quiet down. first time we were enjoying some wine and we did get in a bit late, so understandable. The second night we were simply watching a movie at 8pm. Ridiculous thing to deal with considering how much we payed to stay there. In the mornings when they woke up I could hear them arguing over itineraries and even zipping up their luggage. Careful those walls are THIN!! This was the executive king room.
Loved the attention to detail and the French Press coffee in the room. My husband did not like the fitness room. Too small and only one option for weights.
Big room, nice tv, very comfortable beds, good friendly service Bathroom was a bit on the small side. All of the food and other assortments were VERY overpriced. Maid also came in without announcing herself. Sheets had some crumbs on them when we came in.
The bed was very comfortable and the room was clean and spacious. The staff was courteous and helpful. The fitness center was disappointing in size and equipment available. It reminded me of fitness centers in 2 & 3 star hotels. On line it said there was a coffee/shop and bakery at the hotel and there were none. Online it also implies there was a spa but there was not. The front desk clerk said they could call someone off site to come to our room. One tiny window in the room. Paid approx $350 a night. Way too expensive for what it was.
People at Kimpton hotels are amazing across the board but we found the team at The Vintage to be especially kind and caring. From the front desk staff to the bartenders we had great conversations with each person we met and that made it feel so welcoming. We'll definitely be going back.
Room, hotel, staff, service, awesomeness Single ply toilet paper
Liked the style of the hotel lobby and rooms. Actual size of the room was tiny and way overpriced.
Vistas, limpieza, amplitud, servicio Me dolía la espalda en la cama (no es normal), jacuzzi muy ruidoso, la forma de cambiar los canales de la televisión era un poco rara.
El restaurante era genial. La habitación estaba limpia y era cómoda.