Room was beautiful, bell staff was extremely great and cheerful! Front desk staff seemed to have an attitude and weren't overly welcoming or friendly, wished the lighting in the bathroom was better, didn't like the setup of the sink/vanity/mirrors. Not functional for putting on makeup or if 2 people wanted to use the mirrors at the same time. Also a tub would have been nice.
Friendliness and accomodation by the staff and overall luxury of facility not applicable
great room, excellent restaurant
There is no pool at this hotel. It's a good hotel but I certainly wouldn't categorize it as a 5 star. You'd expect better room equipments and facilities. I haven't ever seen a 5 star hotel with no pool. Also parking is very expensive. $47/night is very expensive especially for weekend and holiday stays. I recommend to park at street.
First time to Portland and The Nines had it all, location, convenience, style, etc. i booked off Kyak and couldn't be more pleased. I expect to be back multiple times next year.
Situado cerca de las tiendas del centro y del Keller Auditorium. Los clientes anteponen el servicio a los clients. El restaurante es fantástico. Excelente personal y la comida es genial. Gran patio exterior con estufas de gas. Las habitaciones no son grandes, pero muy agradables. El aparcacoches cuesta 35 dólares por noche. Me alojaría allí de nuevo. 35 dólares por el aparcacoches no mencionados en la reserva.
Excelente ubicación Gran personal Limpio Aparcamiento caro Aparcamiento al otro lado de la calle Las habitaciones son similares a hoteles económicos más baratos fuera del centro
No hay instalaciones para hacer ejercicio. No hay agua en la habitación. El desayuno no está disponible antes de las 6:30 de la mañana.
From the moment we checked in and throughout our stay the staff went above and beyond to ensure that our every need was met. Incredible customer service and amenities.
The coffee was out before 5:00AM...excellent for an early riser. Running maps were sweet. Complimentary adult bevs in the living room...how relaxing!
The hotel was excellent, and the staff went above and beyond to ensure we enjoyed our stay. The room was large and comfortable, with very nice toiletries provided in the spacious bathroom. The location is perfect, down the street from food trucks, great restaurants, and only a short walk to great tax-free shopping. We will definitely consider staying here again. Our room had a slight odor of dogs / animals. This should be somewhat expected in a pet-friendly hotel, and is only really noticeable once you walk in the room. All-in-all, this was a minor gripe and will not deter us from staying here again.
The quirky decor and the friendliness of the staff. Everything was fine. No complaints.
We loved this hotel. Luxurious bed, gorgeous decor and details, accommodating staff and reasonable rates- we will be back!! $42 for overnight parking was silly overpriced.
They could do themselves a lot of favors by improving their bedding, especially the pillows. We both had a lousy night's sleep.
Friendly staff; fun, funky decor; nicely situated downtown; and one of the best workout facilities I've seen for a hotel this size (a few elliptical machines, weights, cable machines, pull up bar, etc.). The parking is expensive, and works out to be a hidden cost: $26 per day, or $41 if you leave your car overnight.
Hermoso edificio, excelente ubicación cerca del distrito Pearl. Un montón de tiendas de moda, restaurantes, cervecerías y cerca. Nos prestaron bicicletas en el hotel. Caro, pero no fuera de línea para los hoteles de la zona.
Personal amabilísimo. Habitaciones muy cómodas. Su ubicación en el downtown de la ciudad. Hotel histórico muy cuidado. Muy buen restaurante. Muchos hoteles de mayor categoría y nombre querrían tener unas instalaciones como éstas.
The hotel was great. Location was easy, the room was beautiful, and the staff were friendly. The french press in the room was a perfect touch and the corner view was perfect. Check in and out was incredibly quick and easy. Really a great staff. The walls were paper thin! Twice we had a grumpy neighbor come and bang on our adjacent door telling us to quiet down. first time we were enjoying some wine and we did get in a bit late, so understandable. The second night we were simply watching a movie at 8pm. Ridiculous thing to deal with considering how much we payed to stay there. In the mornings when they woke up I could hear them arguing over itineraries and even zipping up their luggage. Careful those walls are THIN!! This was the executive king room.
Big room, nice tv, very comfortable beds, good friendly service Bathroom was a bit on the small side. All of the food and other assortments were VERY overpriced. Maid also came in without announcing herself. Sheets had some crumbs on them when we came in.
Staff attentive to requests and very personable! Everything was super clean.
The location of the Heathman is in the heart of downtown Portland and close to everything. The amenities are plenty and the dinner restaurant room service is excellent. We stayed in the Oregon Symphony suite and the decor is amazing with plenty of extras. In room French press coffee is a great touch. Customer service is excellent and the staff is sure to make your stay memorable. The late night food service menu could stand to have more choices.
Although room was located on the 6th floor, the continuous noise from a generator on the ground floor was so loud it ruined our sleep and stay
Loved the attention to detail and the French Press coffee in the room. My husband did not like the fitness room. Too small and only one option for weights.
Liked the style of the hotel lobby and rooms. Actual size of the room was tiny and way overpriced.
People at Kimpton hotels are amazing across the board but we found the team at The Vintage to be especially kind and caring. From the front desk staff to the bartenders we had great conversations with each person we met and that made it feel so welcoming. We'll definitely be going back.
Room, hotel, staff, service, awesomeness Single ply toilet paper
The bed was very comfortable and the room was clean and spacious. The staff was courteous and helpful. The fitness center was disappointing in size and equipment available. It reminded me of fitness centers in 2 & 3 star hotels. On line it said there was a coffee/shop and bakery at the hotel and there were none. Online it also implies there was a spa but there was not. The front desk clerk said they could call someone off site to come to our room. One tiny window in the room. Paid approx $350 a night. Way too expensive for what it was.
Vistas, limpieza, amplitud, servicio Me dolía la espalda en la cama (no es normal), jacuzzi muy ruidoso, la forma de cambiar los canales de la televisión era un poco rara.
El restaurante era genial. La habitación estaba limpia y era cómoda.