La buena calidad y servicio. El restaurante fue exquisito con un servicio de primera. La decoracion, limpieza y hospitalidad fue de 5 estrellas. Solo necesita un estacionamiento y piscina, pero se que estos son imposibles por su localizacion. no
Tenía mucho carácter y encanto. Magnífico vestíbulo. El bar siempre tenía un ambiente agradable. Hacía olor a humedad en el bar y en el vestíbulo. Me recordó a un sótano antiguo. El aparcamiento costaba $40/día.
Ubicación conveniente, agradable vestíbulo Podía oír el pasillo y otras habitaciones fácilmente
Su ubicación para conocer y disfrutar de la ciudad es maravillosa.La atención de su personal es excelente,son muy atentos y serviciales.El Gym y el spa son de primera.
Borraron mi cc en el archivo y me cobraron por tarjeta de débito dos veces
El aparcamiento cuesta $20, lo cual no estaba indicado cuando reservé la habitación. Mi habitación estaba al lado de los ascensores, la botella de agua en la habitación costaba $3.50, la luz en el baño funcionaba sólo a veces, y a la mañana siguiente cuando fui a dejar mi vehículo, había botellas de cerveza alrededor de mi camión y manchas de orina en el cemento. En general, la experiencia fue horrible, no me plantearía alojarme aquí de nuevo.
Su ubicación y la alberca indoor/outdoor El servicio de valet parking golpeo nuestro auto. La gente de limipieza no dejaba suficientes essencials para las 3 personas que estabamos en la habitación.
Cómodo y muy bien ubicado cerca de la Avenida 35 que es la principal. El estacionamiento es poco cómodo y algo sucio. También el hecho de que el Desayuno sea a parte del costo de la habitación lo encarece. Tuvimos que salir fuera del hotel a desayunar y cenar por el costo.
Aparcamiento no incluido
Personal amable, increíble ubicación
La habitación estaba limpia y era cómoda. La ubicación era buena, cerca del centro de convenciones.
La habitación era muy espaciosa y confortable. Al llegar tube la sensación que era un hotel de mucha actividad nocturna, fiesta y jaleo, quizas por el restaurante que tienen con musica en vivo cada noche. Por el resto, todo bien.
La limpieza, y el personal amable. Ubicado en el centro de la ciudad, es ideal para explorar la zona de la 6th. St. South Congress está lejos (especialmente en un día de calor), pero aún así era factible. Aparcamiento en el hotel vale 40 dólares/noche por servicio de aparcacoches. Terminamos en un garaje cercano 24 dólares/noche.
Good front desk service Checkout isn't till 11pm. House keeping kept trying to come in before 9am , kept waking us up twice!
Location and price. The front desk person was not accommodating. Had booked a king bed for my wife and I and at check in was simply told they don't have one and that we would need to take a room with 2 double beds instead if her upgrading us to a different room w a king. Upon arrival at our room, the keys did not work and then had to move rooms
The staff was amazing. Very nice and helpful. The bed was very comfortable. The location was perfect for what we wanted. The room was a bit muggy and humid.
Good room nice both room
Great location for access to entertainment. Excellent buffet breakfast to tide us through the day. Staff very friendly and helpful. Cigarette butts in surrounding walkway near the river. Nearby ash tray. People are pigs. Sofa bed sheets pretty rough.
The hotel staff was friendly and helpful. The hotel was close to the location for the wedding we were attending.
The location is excellent for Austin downtown activities Poor Internet connection
Convenient location $16 a plate for breakfast with no warning. $30 mandatory valet with no warning.
Breakfast was delicious, beds were adjustable, room had great amenities, very clean, greatly enjoyed my stay The hallways were a little loud
The place was very clean and the bed was comfortable. The staff was excellent and the location is great if you want to hit the downtown Austin touristy stuff (which is plentiful). The bathroom was extremely small (you had to step outside the bathroom to dry off), and rather weirdly, the toilet was shallow -- which I mention because you WILL get wet using this toilet. Very uncomfortable for a man. Never seen a toilet like that, and I hope to never see another one again. The AC didn't work well and was a bit noisy.
Very close to downtown clubs and restaurants. Good restaurant on 18th floor. Safe area. Very tiny pool. Really it was the same size as the spa. It was just for cooling off.
The staff was extremely friendly and helpful here and the price was better than most hotels in the city. We really enjoyed our stay here! Valet parking is pricey
Laid back, helpful and comfortable, situated close enough to the city.
This was a very nice boutique hotel...nice staff, nice restaurant. Close to the unioversity and close to downtown. The room was a little small (petite queen) and our room location was next to the front desk.
Restaurant staff especially accommodating - stayed late to serve me.
Gorgeous architecture -- internal and external. Beautiful huge rooms for a very affordable rate. This is a great hotel for a romantic getaway in the friendly and fun city of Austin.
Everyone was very polite and helpful
The equipment of the hotel is on very good level comparable to other high class hotels.
Wonderful room, staff, and overall feel.
Close to downtown. Friendly and helpful staff. Luxurious linens.
A very comfortable, relaxed atmosphere. Small, non-chain place with great charm. Enjoyed sitting on veranda with a glass of wine. Wish I could've stayed longer.
Staff was terrific.The room was elegant and detailed with elegance and comfort. Extremely impressed with the ambiance, cleanliness and European delight found so close to downtown Austin. Highly recommend this hotel... a special treat was the bed turn down without special request.
Location, cookies. Parking area too small and damaged the nose of my car when pulling in and out of the lot. Breakfast was exceptionally slow to come (45 minutes) and of poor quality when it did arrive (cold and disgusting). Still liked the hotel overall but would eat elsewhere.
Beautiful Decor. Very Clean. Super friendly staff! The view from my room :(
Nice staff. Good location next to AT&T center. Nice breakfast and gym. Pillows need help. Sink was smelly and needed to be cleaned out. Some long black hairs very obviously around.
Yes all of the above! This hotel goes above and beyond to meet your personal needs. Nope
The Four Seasons Austin is a magical place. The building and grounds are the best of the best. Austin is a beautiful city and the Four Seasons helped us to enjoy and experience this great city. We asked the Concierge what there was to do in Austin. He told us that he might be able to get us tickets to see Wicked. He did. The performance was sold out and was truely amazing. As great as the hotel was, the staff were even better. Why do we like the Four Seasons so much--because the staff provide a level of service that we experience no where else. My wife told me that they made her feel like the most important person in the world. We want to go back to Austin, to spend more time at the Four Seasons and to spend more time in this very special city.
I was somewhat disapointed in my stay at Four Seasons Austin. I expected it to be a wow hotel and it was just nice. Very expensive when there were lots of other good places nearby for less. the hotel charged for wi-fi, come on ! You could get it for free at coffee shops now. Cheap! Up graded to balcony room on river view side, you could only stand on balcony! No chair or table, no room for one! What was the point? Staff was friendly, everyone in Austin was friendly. room was clean, I expect that in a good hotel. Spa was okay, not very inviting, small bad view. I would not bother to stay here again. Not up to par with other Four Seasons I've been to, not worth the price.
Great service and wait staff N/a
Very friendly and professional hotel staff. Very timely room service. The Outdoor space on the river side of the hotel could be spruced up, but it's not bad.
Horrible stay overall given that this is supposed to be a 5 star hotel which it is NOT. It has one outdoor pool which is off the other side of the hotel and barely heated for our stay. Spa also terrible with no whirlpool, sauna. Only a small steam room in each locker room. Room and view were nice in downtown Austin, but that is about it. No tennis courts nor golf and only 3 or 4 spa treatment rooms. Gym area pointless with only a few treadmills and free weights. Will not stay again given price and lack of amenities. How is this 5 star??? not a typical four seasons for sure!!
I was expecting to be wowed at the four seasons, particularly given the price. I found the hotel to be nothing special. Everything was just ok. The staff was friendly, but then again, everyone in Austin is friendly. I could not believe they charged for wi-fi. That was really a cheap move. The spa was alright, small with not much atmosphere. The entire experience was just alright. I did feel a bit ripped off for the price. The are many hotels in the area for substantially less money with the same features. I would explore other options if I return.
My husband, two kids (5 years and 2 1/2 years old) and myself took a vacation to Austin, Texas for a couple of days and we decided to stay at the Four Seasons. Because there is construction going on City side of the hotel, we upgraded to a Lakeview Suite. The Lakeview suite was double the money and then some -- but we figured, Hey, we are on vacation and for that price, this has got to be luxurious. Well, I'm sorry to say that I was very disappointed with both the size and the look of the suite. It was much smaller than I anticipated and the furnishings were very basic. Just a basic pull out sofa -- no frills at all. The bathroom was very small and very plain looking. My husband and I have travelled a lot before and this room was most definitely not worth the price tag. That being said, everything else, and I mean everything, was superb. The service was incredible, everyone was polite and we were all treated like celebrities. Honestly, the staff is wonderful and made us all as comforta...
The charm and the location. The bar was also fun and lively. Rooms were a little dated.
I attended a conference at this hotel, so the rate was much below market rate. I upgraded from a Cityview room to a Lakeview room. The two rooms are identical, the only difference is the view, so decide if the view is worth the extra. In my case, I thought it might be quieter facing the lake, and it gave me a fabulous view of the bridge where the famous Austin bats emerge each night. The room was attractive and comfortable. I liked that the small fridge in the room containing items you have to pay for could be emptied out and filled with my own items. Room service charges were exhorbitant: $ total for a salad with seared chicken on it, and the greens were not fresh by the time I got the meal. Outside of meals provided by the conference, I didn't eat at the hotel. Service was wonderful. One weird thing is that they don't put a book in your room acquainting you with the locations of all their services (pool, spa, ice machines, etc.) When I asked about it, the desk clerk immedia...
Very quaint, tons of character in both the public spaces & the rooms, friendly people.my My only, very petty complaint is that I always expect a place of this quality to provide good quality shampoos & soaps, & was disappointed by the all-in-one conditioning shampoo, which left my hair a dry, tangled mess.