Encuentra vuelos baratos a Atlanta Hartsfield-Jackson (ATL)

Ventajas: we arrived

Desventajas: lost bags - when they arrived the next day, told us we need to go all the way to the airport or pay $25.00 USD to a taxi to bring them to us. When we went to pick up the bags, one (both bags were brand new for this trip) was virtually destroyed, with multiple tears and rips - damage on each of the 6 sides of the bag. The Aeromexico woman insisted they have no liability and refused our claim for the damaged bag. Extremely poor service.

Ventajas: La atencion

Ventajas: The service on the plane is ok.

Desventajas: On the trip Mex to Bogota, the airplane belated to landed, around four hours after. First it was almost landed to Bogota, we were on El Dorado airport and then back to the air and then going to Medellin airport for landed. So they keeped us inside the airplane (I do not how many time, but maybe 1 an half hour inside) and then back to Bogota for landed. So it was awful and worried time.

Ventajas: Everything: got to pick my seat with extra leg room, easy boarding process, SUPER friendly crew, very nice

Desventajas: We had to wait quite a while for our baggage at the baggage claim but I'm pretty sure that's an SFO issue and not the airline

Ventajas: Was good atention, and the personal was nice

Desventajas: I spected something more that a Cookie and juice for meal.

Ventajas: Had a awsome flight! Very comfortable seats, good selection on movies (they give for free) food was very tasty (had grill chicken with rice, green salad, grapes, cheeese, and a chocolate for dessert) crew was very attractive, serving refrigate (o had wine all trip long) it’s been one of my best long distance flight I ever had. Thank you Aeromexico!

Desventajas: The was was little delay (weather issues)

Ventajas: Nothing about boarding

Desventajas: After being the only person pulled out of line for my carryon and myself to be checked at the boarding gate, I asked a simple question to the lady who profiled me, “what made you profile me for this additional security check out of hundreds of passengers here, I’d like to know”. I was met with such rude behavior which I never encountered with any airline before. Not only was her attitude rude, she couldn’t answer my question and Aeromexico didn’t bother to get someone fluent in English to answer me. Notice I wasn’t refusing the security check; it’s just that they were rude, cold and made me feel like a criminal while checking me. They need to improve their system for security checks at the boarding gate. I don’t understand why I had to be checked further bc they already check every passenger before entering the gates and boarding area. I still don’t know the answer to my question. The lady’s attitude embarrassed me and ruined my experience. Aeromexico should retrain their staff and make them realize it’s bc of us they have a job and they should be serving us with proper customer service and have their attitudes in check. Because I have every right to ask that question and will continue to do so! I forgot the lady’s name..but would be happy if my msg got taken seriously and the lady made aware..

Ventajas: Nothing

Desventajas: Delayed our flight and we missed our connection. They made us pick up our bags and wait overnight outside the terminal. It was cold (no doors). Only concrete slabs to sit on. It’s our honeymoon...no compensation given. Not even a blanket

Ventajas: Nothing. I couldn’t even fly. I arrived 1.5 hours early and chose a seat directly in front of the gate. And fell asleep accidentally. Woke up two minutes after plane took off. T

Desventajas: The staff said they called my name many times. I don’t believe this for a second. I am a light sleeper, especially at airports. I know international airports are busy places, but when a man is asleep right in front of the staff calling his name, you think maybe just maybe they would wake me and say “are you benjamin”. But they didn’t. Now I am forced to by a brand new round trip ticket. Immensely unhappy.

Ventajas: Nothing

Desventajas: Delayed our flight and we missed our connection. They made us pick up our bags and wait overnight outside the terminal. It was cold (no doors). Only concrete slabs to sit on. It’s our honeymoon...no compensation given. Not even a blanket

Ventajas: Everything: got to pick my seat with extra leg room, easy boarding process, SUPER friendly crew, very nice

Desventajas: We had to wait quite a while for our baggage at the baggage claim but I'm pretty sure that's an SFO issue and not the airline

Ventajas: Nothing about boarding

Desventajas: After being the only person pulled out of line for my carryon and myself to be checked at the boarding gate, I asked a simple question to the lady who profiled me, “what made you profile me for this additional security check out of hundreds of passengers here, I’d like to know”. I was met with such rude behavior which I never encountered with any airline before. Not only was her attitude rude, she couldn’t answer my question and Aeromexico didn’t bother to get someone fluent in English to answer me. Notice I wasn’t refusing the security check; it’s just that they were rude, cold and made me feel like a criminal while checking me. They need to improve their system for security checks at the boarding gate. I don’t understand why I had to be checked further bc they already check every passenger before entering the gates and boarding area. I still don’t know the answer to my question. The lady’s attitude embarrassed me and ruined my experience. Aeromexico should retrain their staff and make them realize it’s bc of us they have a job and they should be serving us with proper customer service and have their attitudes in check. Because I have every right to ask that question and will continue to do so! I forgot the lady’s name..but would be happy if my msg got taken seriously and the lady made aware..

Ventajas: Nothing

Desventajas: Delayed our flight and we missed our connection. They made us pick up our bags and wait overnight outside the terminal. It was cold (no doors). Only concrete slabs to sit on. It’s our honeymoon...no compensation given. Not even a blanket

Ventajas: I didn’t like it my parents are old and handicapped and they were waiting for 4 hours there. with nooo help. terrible service, it was supposed to departure at 9pm and they departed at 11 pm

Desventajas: I didn’t like it my parents are old and handicapped and they were waiting for 4 hours there. with nooo help. terrible service, it was supposed to departure at 9pm and they departed at 11 pm

Ventajas: The service on the plane is ok.

Desventajas: On the trip Mex to Bogota, the airplane belated to landed, around four hours after. First it was almost landed to Bogota, we were on El Dorado airport and then back to the air and then going to Medellin airport for landed. So they keeped us inside the airplane (I do not how many time, but maybe 1 an half hour inside) and then back to Bogota for landed. So it was awful and worried time.

Ventajas: La atencion

Desventajas: It was very hot on the plane. Very little air conditioning.

Ventajas: Check-in

Ventajas: Kewl

Desventajas: Thanks

Ventajas: Crew was friendly, helpful, overall awesome. Comfort level was great. Appreciated the few small extras that came with our GOL premium upgrade purchase.

Desventajas: Seriously, a sandwich and some indistinguishable "dessert". Honestly, I can't tell you what the 2nd item was on the try, even after trying it. I get that the flight was only 3 hours long, but a sandwich is not dinner. And, it tasted horrible. I took 3 bites and couldn't stomach the rest. It was laughable that they offered wine with it. Had I realized this was the option, I would have brought my own food. My husband, who eats literally everything, couldn't even eat it, and it was a cheese sandwich. How hard is it to make a bad cheese sandwich? Well, apparently, GOL knows how to do it.

Ventajas: Was good atention, and the personal was nice

Desventajas: I spected something more that a Cookie and juice for meal.

Ventajas: Everything: got to pick my seat with extra leg room, easy boarding process, SUPER friendly crew, very nice

Desventajas: We had to wait quite a while for our baggage at the baggage claim but I'm pretty sure that's an SFO issue and not the airline

Ventajas: we arrived

Desventajas: lost bags - when they arrived the next day, told us we need to go all the way to the airport or pay $25.00 USD to a taxi to bring them to us. When we went to pick up the bags, one (both bags were brand new for this trip) was virtually destroyed, with multiple tears and rips - damage on each of the 6 sides of the bag. The Aeromexico woman insisted they have no liability and refused our claim for the damaged bag. Extremely poor service.

Ventajas: Nothing. I couldn’t even fly. I arrived 1.5 hours early and chose a seat directly in front of the gate. And fell asleep accidentally. Woke up two minutes after plane took off. T

Desventajas: The staff said they called my name many times. I don’t believe this for a second. I am a light sleeper, especially at airports. I know international airports are busy places, but when a man is asleep right in front of the staff calling his name, you think maybe just maybe they would wake me and say “are you benjamin”. But they didn’t. Now I am forced to by a brand new round trip ticket. Immensely unhappy.

Ventajas: The warmth service that made me feel at home

Ventajas: Nothing

Desventajas: Delayed our flight and we missed our connection. They made us pick up our bags and wait overnight outside the terminal. It was cold (no doors). Only concrete slabs to sit on. It’s our honeymoon...no compensation given. Not even a blanket

Ventajas: Everything: got to pick my seat with extra leg room, easy boarding process, SUPER friendly crew, very nice

Desventajas: We had to wait quite a while for our baggage at the baggage claim but I'm pretty sure that's an SFO issue and not the airline

Desventajas: When you have a family emergency the last thing you ever want to hear is that you are "completely full and you will need to wait until the next available flight". This ticket was purchased last minute due to an unexpected death in the family so it was the only option we had to get my uncle to LA asap in order to be with the family during such tragedy. We even bought the insurance on the flight to assure nothing went wrong but yet he was still left behind hours to wait for another flight and see IF THAT ONE had room. How is this even possible? Why would you even let us book if there was no room and why was he the one to be asked to stay behind? Is it because it was booked though you? because it was a third party booking and not direct? If so then it's not even worth the few dollars we saved if it means the flight will be unreliable and the insurance means absolutely nothing through you guys. Ultimately, truly disappointing and I know that we can not depend on booking this way again if in your policy it states this ist ok to do and not even compensate one bit for making your travelers go though this.

Desventajas: When you have a family emergency the last thing you ever want to hear is that you are "completely full and you will need to wait until the next available flight". This ticket was purchased last minute due to an unexpected death in the family so it was the only option we had to get my uncle to LA asap in order to be with the family during such tragedy. We even bought the insurance on the flight to assure nothing went wrong but yet he was still left behind hours to wait for another flight and see IF THAT ONE had room. How is this even possible? Why would you even let us book if there was no room and why was he the one to be asked to stay behind? Is it because it was booked though you? because it was a third party booking and not direct? If so then it's not even worth the few dollars we saved if it means the flight will be unreliable and the insurance means absolutely nothing through you guys. Ultimately, truly disappointing and I know that we can not depend on booking this way again if in your policy it states this ist ok to do and not even compensate one bit for making your travelers go though this.

Ventajas: we arrived

Desventajas: lost bags - when they arrived the next day, told us we need to go all the way to the airport or pay $25.00 USD to a taxi to bring them to us. When we went to pick up the bags, one (both bags were brand new for this trip) was virtually destroyed, with multiple tears and rips - damage on each of the 6 sides of the bag. The Aeromexico woman insisted they have no liability and refused our claim for the damaged bag. Extremely poor service.

Ventajas: I didn’t like it my parents are old and handicapped and they were waiting for 4 hours there. with nooo help. terrible service, it was supposed to departure at 9pm and they departed at 11 pm

Desventajas: I didn’t like it my parents are old and handicapped and they were waiting for 4 hours there. with nooo help. terrible service, it was supposed to departure at 9pm and they departed at 11 pm

Ventajas: Everything: got to pick my seat with extra leg room, easy boarding process, SUPER friendly crew, very nice

Desventajas: We had to wait quite a while for our baggage at the baggage claim but I'm pretty sure that's an SFO issue and not the airline