Personal amable. La temperatura en la habitación era difícil de controlar. También el aire acondicionado hacía un sonido muy molesto toda la noche.
Jazmyn, la conserge, es una señorita cálida, amable y servicial
Fácil de encontrar, el personal amable, habitaciones limpias, me alojaría de nuevo.
El servicio era excelente. El hotel era razonable mayormente Algunos precios de la comida eran algo altos. La bañera no la limpiaban muy bien
Muy pequeño para el dinero que cuesta No había nevera ni microondas El estacionamiento debería estar incluido por lo menos para los clientes. No hay wifi gratis
Buena ubicación, especialmente los puentes que conectan los 3 hoteles con Leachtree Center. Personal muy atento y buena seguridad y habitaciones de buen tamaño.
Fuimos allí para un concierto. Se puede ir andando al Georgia Dome. Aparcamos el coche y caminamos a los restaurantes y bares.
El personal era muy servicial y amable. La falta de toallas adicionales
Un montón y un montón de construcción interior
Ubicación!! El cuarto de baño necesita una reforma/mantenimiento, había un atasco. Tomó un par de minutos para que el agua desaguara
La vista era preciosa. El personal era servicial y amable.
Alarma de incendios sonando toda la noche en la habitación de al lado
Me encantó la sesión de J Jazzy en el salón del club! Era increíble! Bonito espíritu! Servicio de atención al cliente superior! Me encantó el jardín y la piscina cubierta! Desearía que hubiera una sauna.
Me encanta la zona de la piscina y el personal era muy amable. La habitación no estaba limpia y las camas eran viejas, gastadas y chirriantes.
En general el servicio es muy bueno, no pude disfrutarlo mucho por la cantidad de trabajo que tuve, pero es muy cómodo Me dieron una habitación muy lejana, de verdad era necesario caminar mucho para llegar desde el elevador
Personal amable Habitaciones limpias
El gimnasio era bonito y limpio.
El hotel era precioso, muy limpio, la piscina era genial y el personal era muy amable La puerta del baño no cerraba y la insonorización de las habitaciones era horrible
Un poco para todos Niños en la zona de spa y el balneario allí jugando. Ruidoso.
La ducha era desagradable. Pelos en la ducha y alrededor del desagüe. No había suficientes toallas.
Ubicación, lujos, limpio, personal, vista Aparcamiento
el confort de sus camas y la vista de la habitacion Que no poseen telefonos publicos
Habitación muy bonita con una vista increíble del Centro
El personal era genial
que permiten mascotas y son muy amables con ellas que falta otros platos en el menu del restaurante
Me encantó que fueran tan complacientes y acogedores con las mascotas El coste de la habitación según el tamaño. Esperaba algo mucho más grande por el costo de la habitación.
Un gran hotel en el centro de la ciudad. Muy limpio, cómodo y agradable. Gran vista de la ciudad desde nuestra habitación en la planta 50. El garaje estaba lleno, ya que era de pago, lo que significaba que teníamos que ir en coche y encontrar un garaje que terminó siendo de 32 dólares por noche. No estoy seguro de si el aparcamiento era gratuito de lo contrario hubiera sido bueno, pero eso fue una gran decepción.
Todo en el menú del servicio de habitación era excelente.
El Hotel, aunque sea un Ritz Carlton, posee un ambiente lujoso, las habitaciones son excepcionales en cuanto a función y estilo. Todo el personal con el que me relacioné fue cálido y amable No hubo nada que no me gustara
My girlfriend and I spent a weekend in the city and we couldn't have asked for a better place to stay. The room was perfect for our needs, it was clean and everything was as we expected. It was convenient to several restaurants and shopping. would definitely consider straying here again. Parking is probably my biggest issue, it's a little too expensive and wish it could be complimentary to guests.
This was the worse hotel experience of my life!!! They had overbooked the hotel by a large number of guest and had to make arrangments for us at another hotel. The hotel was not in the location we wanted and they did not call and let us know ahead of time of the change so that we could arrive earlier instead of having to go half way across town to stay. The ast. Manager on duty was not appologetic and did not seem to care. I took it as this was a normal occurance by the way they acted.
The Bed was so comfortable!!!
Almost everything was perfect except the size of the room for a family of 4. The food arrived to the room not hot but a little cold from room service. Room size was small for a family of four. Beware if your flight arrives early check-in time is at 3pm!!!
The bed and the pillows There is no electrical adapter
Very friendly staff! Excellent Nothing
Lobby and surrounding areas were beautiful. Close to the places we wanted to go. Room was very small for the money even though I got a deal. Beds were really small. We have never stayed in a room with 2 beds that were not queen beds
This hotel was superb! The rroms were well appointed, spacious, the bed was like sleeping on a hundred soft pillows. The bathroom had a deep soaking tub and a TV hidden behind the mirror over the sink, behind 2-way glass! If you need a ride to nearby shopping, you get ferried in the hotel car which is a Bentley! Food was great, service was flawless. Would stay again without hesitation.
The hotel itself is beautiful: cold but tastefully decorated. We waited 45 minutes for our room keys. During this time we toured the spa and the pool deck. Upon check-in we alerted the staff that we were hungry; no one made mention of the fact that Paces 88 closed at 3 pm and didn't reopen until dinner. The butler assigned to us was anything but helpful. Went to see the concierge. The chef concierge Jeff suggested we walk across the street to Whole Foods for a lunch buffet. Not quite what we had intended; a recommendation of The Capital Grille would have been more appropriate. Room service it would be. When we got back to the room there was no dining menu. A call to the ''butler'' yielded a 20 minute wait while she fidgeted with her computer so she could view the menu. She read one-word descriptions and asked what we'd like. I asked for a print out of the menu. That took 20 minutes to deliver. We walked to Brio, the highlight of our visit. I scheduled a 90 minute facial to help mys...
Guest room Lobby Hotel Exterior I had the pleasure of being one of the first guests who checked in to the new St. Regis Atlanta which opened on April 14th. I arrived to the hotel shortly after their ribbon cutting, and the hotel felt very alive. judging from the first moment I walked in to the hotel, I felt like they have been open for over 5 years, and that nothing seemed to be worng. I had the most warm and welcoming arrival - the doorman was very pleasent and asked for my name, he quickly assisted me with my bags and escorted me to the front desk. They knew my name as soon as I arrived, and checked me in (and gave me a nice upgrade as I am a Platinum member) to a nice suite. I was escorted by the front desk person to the floor, and met my butler (yes, I had a personal butler). She was very nice and escorted me to my room. she explained about all the services they provide and offered to unpack me and provided me with a great explanation about the room (they have a cool TV in ...
I had the pleasure of being one of the first guests who checked in to the new St. Regis Atlanta which opened on April 14th. I arrived to the hotel shortly after their ribbon cutting, and the hotel felt very alive. judging from the first moment I walked in to the hotel, I felt like they have been open for over 5 years, and that nothing seemed to be worng. I had the most warm and welcoming arrival - the doorman was very pleasent and asked for my name, he quickly assisted me with my bags and escorted me to the front desk. They knew my name as soon as I arrived, and checked me in (and gave me a nice upgrade as I am a Platinum member) to a nice suite. I was escorted by the front desk person to the floor, and met my butler (yes, I had a personal butler). She was very nice and escorted me to my room. she explained about all the services they provide and offered to unpack me and provided me with a great explanation about the room (they have a cool TV in the bathroom miror). The gym is overloo...
The decor was just amazing and really enjoyed my stay. Simple words - pure luxury in everything. Impressed! :) It's no doubt is expensive to stay and valet parking kind of slow.
Staff was incredibly nice No outdoor pool (which every nice hotel in Atlanta has) and no movies or decent tv stations in room?!? We checked into hotel for a 'staycation' and wanted to sit by a pool during the day and get room service/watch movies at night and couldn't do either!!! Total disappointment and WAY too much money to not have basics like that. We ended up wandering through the mall because we had literally nothing to do there... huge waste of money.
The staff was phenominal. They were professional and courteous the entire time. THe room was nice and very clean. Considering how much the room cost, i expected a little bit more, but it seems like you have to be very careful on what you do or else you will incur extra fees. To start off, parking was an extra fee. When we checked in we were told that internet and use of the spa area was complimentary. When i tried to login to the internet, I was given the option to pay for a day of use or a couple of hours. When my wife went to the spa area and asked if she would be able to use the facilities for free she was told no and given a price guide. Now i didnt expect free services, but i did expect that when i am told the spa is complimentary i assume it meant free use of pool, steam rooms, hot tubs, etc. Don't get me wrong. I came to this hotel just knowing it was expensive, but the rooms value alone just did not meet the cost . After a stay here, I would like to explore a lower tier of hotel within the city. I truly think i could get the same value for a much lower cost
Loved the valet, design, location and overall customer service of team. Indoor pool was nice but more sun exposure/outdoor pool or larger deck would be great.
El personal era amable
La ubicación era muy práctica. El ruido de las paredes son finas como el papel. El ruido de los huéspedes en el pasillo y zona de ascensor. Las comodidades. Tuvimos que pedir champú, etc. No rellenaban café.
éL piedmont park en las cercanias Si: que me hicieron dos cobros de mas por él mismo monto de las (2) noches que estuve álli formandoseme de esa forma un lio con mi disponible en mi tarjeta visa yco él banco emisor. horroroso.
La comodidad por la cercania al aeropuerto,
Muy atento el personal a pesar de la dificultad de la lengua Que nadie habla español
buena atencion y solventa lo del lenguaje debe ser mucho mas familiar
Ubicación Servicios parecen rechazar.
Distribución preciosa, cascadas en el vestíbulo. Un terreno extenso y senderos.
El hotel es increíble, hermoso y limpio, me encantó el jardín privado. La ubicación era estupenda, justo cruzando la calle desde el centro comercial.