Excelente atención del personal que labora. Esta ubicado muy cerca de todos los puntos turísticos de la ciudad. El sistema de metro de la ciudad esta a pocos pasos. Todo fue excelente
El órden, la amabilidad del personal, la limpieza, el confort de la habitación.
Habitación cómoda. Desayuno pobre. No hay pantuflas ni albornoz. En las habitaciones el minibar esta vacío, hay que servirse en un pantry en el lobby.
Ojo Verificar bien el precio con los Taxes Siempre recibi sorpresa en la cuenta.Mas caro de lo que reserve!!
Close to Phillips Arena The hotel is outdated; tried to charge us $3.75 delivery service for silverware; water in shower didn't drain.
Tim at the front desk was exceptional, his customer service was the best.
The valet parking took to long to get your car
Lobby was nice & location was good The carpet was stained and worn, and so was the furniture. The tub was so clogged that the water backed up to your ankles even in a quick shower. Valet never answered the phone and was slow even when there were four or five guys standing around. Self park is not even an option. Check-in was slow. View was horrible- we had an inside facing room. I've had nicer stays at budget hotels. Don't expect much from this place. Every amenity is charged separately.
Close enough we were able to walk to the venue and several choices of restaurants nearby. $35 added for required valet parking with almost an hour wait for our car to be retrieved.
Balcony was a plus My husband and I stayed for (3) days. Our room only cleaned 1 time. On that serviced day, only (1) towel returned, and I had to request a towel the next day. My son had the identical room and his wife had gotten ill one night, they had to call house keeping at (1am) to ask for a clean-up. The hotel staff came in and used a wet vac... to pick up (bio-hazard) vomit that had hit the floor. I'm sure this happens from time to time and you'd think they'd use some kind of disinfectant and clean more thoroughly the next day or on the occasion.. No other cleaning application was applied. Gross
Location is great. Easy walk to Phillips Arena and other attractions in the area. Valet parking attendants were wonderful!! Booked online thru hotels.com. Reserved a deluxe double room, with 2 double beds. Got the two beds, in a tiny single room with moldy bathroom in which the tub barely drains while showering, for $358.00. Extra charge for internet!! Called front desk after arrival. Told me they could not do anything about it as I had booked through a third party. Lesson learned.....go direct!
Super close to activities and lots of entertainment. Rooms were not clean. Everything very overpriced and hard to find. More of a business place in my opinion.
Staff, food, and location were all great. Our vehicle was damaged after paying a $70.00 fee for 2 nights of parking and the staff basically told me we were shit out of luck on them even attempting to offer to repair the damages even though they were the only ones that had access to the vehicle. This was a very huge disappointment. We may pursue the matter legally.
Only thing I liked was convenient location and the service was very friendly. I can't believe this hotel has 4 stars. It barely feels like a hotel and its quite impersonal. The CNN aspect is interesting but the building feels like an office with the hotel as an after thought. The rooms are super out of date and there are no outlets that are easily accessible near the bed which is super annoying for plugging in devices. Also, you have to pay $15/day for internet. SERIOUSLY! Internet should be free and included in the price, PERIOD. The nickel and dimming is super annoying. It reflects how out of date the hotel is. I'm not sure how other ATL hotels are but I'd encourage you to find a better place to stay. I really hope ATL has better options than this place.
Hotel is conveniently located downtown Very noisy restaurant, disorganized valet
Desk manager mariadirty roo Dirty room. No wakeup call. poor valet service
Location and parking were great. The bathtub would not drain. Very gross.
The staff were all friendly, and the room was pretty nice. Although the valet guys were really nice, they did get pen on my leather seats. the room didn't have a fridge.
Room was very dusty! Bathroom fixtures were all loose. Bathtub did not drain properly. Room door was coming off the hinges.
The proximity of the hotel to major tourist attractions is great. Easy walking distance to the them all. The hotel was looked worn and rather unclean. The rooms were cramped. My TV did not work. After 3 attempts by the staff to make it right (and two comps on my bill) they move us to a different room. The staff did everything on their power to make it right for us, but I think they were handicapped by the facilities and resources available to them. Hilton needs to make an investment in this facility!
Beautiful lobby Room very small, paint peeling in all rooms, looked dirty. By vent towel with plastic bag taped to it.
People were fine Room,mainly the bathroom was horrible! Grout missing, mold on shower curtain. Disgusting.
restaurant was nice Only valet parking available; one-hour free wi-fi only
the staff is friendly and location is nice i did not like the breakfast. the fruits are not fresh and the scrambled egg is like the fake egg from McDonalds.
Location beautiful room. Site lies about free parking. Only 5 spots available for free parking and people not staying at the hotel Park there. I was ripped off with 26 dollar valet after being told free parking. LIES!
Nice hotel. Very good value. Very close to Coke headquarters.
The staff was amazing. They upgraded me at no additional cost. The room was very spacious. Location was great. It was walking distance to everything downtown. I can't say enough about the staff. The manager in charge of check in was impeccable. The only this I didn't care for was the noise from the busy street at night. That being said. The hotel is downtown. Something like that is to be expected.
It was a nice hotel. Clean and very friendly staff. I didn't like the fact that we were charged to use their valet parking and we were guests of the hotel. That is ridiculous. No discount no flat rate for days spent there but charged for every single day.
hotel room was very nice everything was good
The staff was great! They went out of their way to make sure we had everything we needed. Loved everything
I thought the room was well appointed and very up to date for business travel. On the website it says you can park yourself.....they only have 5 self parking spaces. I was not surprised to pay for parking although $26 a day is a bit steep....especially when this is a hotel without room service or daily housekeeping!
Breakfast was awesome and room was very cleanly. No.
This guest did not leave comments about this hotel.
rooms were nice, but the entire staff was really incredible very friendly group not much in close walking distance
The staff was absolutely fantastic! Always cheerful and willing to go out of their way to help. Very clean and beautiful decor. There were two MAJOR drawbacks. First, there weren't any curtains on the windows. With the light from the city, it was SO BRIGHT in my room that I couldn't sleep. Second, the walls were so thin that I could hear EVERYTHING my rowdy neighbors did until 3am