Proximity to all sites in CBD, Victoria Market, free public transportation. Friendliness, helpfulness, knowledge of staff. Kitchenette & amenities. Comfort of room & bed. Room size. Modern bathroom. All appliances & plumbing worked properly. Long waits for lift (and always crowded). Erratically working (or non-working) in-room Wi-Fi. Not enough sugar packets for tea or coffee. Housekeeping service generally did not arrive until 3-4 pm.
Superb location; nice rooms; excellent lap pool. Walls paper-thin, can hear neighbors' conversation. Housekeeping often took until late afternoon to clean room; they do a good job, but clearly need additional workers.
The room was great as was the service of hotel staff. Nice view and nice location since quiet but close to central business district and trams. Restaurant closes pretty early.
Kitchen/pots/pans etc. Bed was comfortable. Service was great. Staff did not bother me much at all which is what I prefer, but when I did have a question they were on point and quick to resolve my issue. No bathtub, and the room heated up very quickly without AC blasting the entire time.
Great amenities, nice staff that was available at the reception desk despite our 2 am arrival from the airport. Great comfortable accommodations, spacious room, clean bathroom. Great on top of it cleaning staff. Best place we stayed out during our entire Australia trip. Central location for easy walk or tram to major tourist locations. Would have liked free wifi for longer than 1 hour per day, but it was fine paying for the daily rate.
Staff were very friendly and helpful. Room was modern and clean with all needed amenties and a great bath!
Clean rooms, central location and the staff wre froendly. The rooms were allowed high volumes of street noise into the room./
close proximity to city centre Insulation of noise from street should be better
Friendly and helpful staff, very plesant room and location of hotel near Victoria Markets. Room was lacking some drawers which would have been useful as we were there for 8 days.
Staff are pleasent and helpful No balcony or outside areas 2 seat twin room to crampy noscreens on windows cold breeze comes in
Close proximity to shopping and restaurants. modern style, well priced hotel Hotel Room a little on the small side, very noisy (thin walls, gaps under the doors)
Very convenient location. Room a good size and clean. Nice modern decor No complaints other than reception area could have been a little more welcoming such as perhaps having art works by local artists displayed (as Melbourne is known as the cultural city) and flowers
When we needed transport to crown casino or train station the reception ordered a taxi for us and it arrived within minutes! no
location; friendly helpful staff no
Located in the CBD (central business district) of Melbourne, close to everything, tram running directly in front of the hotel makes it easy to get anywhere in the city. Close to museums, shopping, restaurants and the Victoria Market - this hotel has a fantastic staff who will help with all of your travel needs As a plus they serve one of the best breakfasts anywhere. Rooms that border the street can be noisy - if possible ask for a room not facing the streets.
Size of room and facilities in the room
Really fantastic location, adjacent to Queen Victoria Market. Overall clean, simple hotel with locally made amenities which was a really nice touch. The gentleman who checked us in was not very nice and gave us a bit of attitude when we asked about hotel parking (because the website stated there was). It wasn't a pleasant welcome or first impression.
The staff were great and the rooms were very clean and modern
shopping sightseeing dining
Lift, Location, Clean rooms & modern bathroom fitout. Air conditioning fluctuated alot & did not cool room to appropriate temp.
Thought the apartment accommodation was very suitable for four adult family members staying together in one location.
Location was awesome. Breakfast was great too. The dull thud from the bass music from night club next door made sleeping at night almost impossible!!
the location to the markets and trams was terrific the construction out the front was noisy
Location Housekeeping didn't tidy up our room.
When I checked in Ibis Hotel Melbourne, my partner and I were welcomed warmly by the receptionist. We were given the keys to our rooms, and when we stepped into our rooms, to our surprise it was very neat and had a sense of comfort. The room was above average for its standard. There was room temperature control, bar fridge, complimentary coffee and tea, television and internet access. It was a comfortable and great stay. I look forward to staying at Ibis Melbourne on my next visit. When I turned on the television, they wanted to charge me for their service. Even though I only wanted to watch free to air. To my disappointment, I just turned off the television and watched movies through my laptop instead.
Its accessibility to most everything i.e.. shops, places of interest and transport nothing really, because I enjoyed every minute of my stay
Friendly staff Lena and Tania helped so much. Allowed us in earlier due to a room being available.
Good location. One of a male staff working over night is pretty friendly. The management was poor and wish you could promote it. The wrong room in the first day and staff promised to change my room next day but failed. The bed sheet was wrongly renewed and took by others