la hubicacion es en todo el centro de melbourne y hay acceso a todo hay el problema con mi dinero no hay claridad en la reserva la page por internet y me toco volverla a pagar en el hotel mi targeta de credito no les funciono me toco salir a buscar un cajero para retirar el dinero eso me parecio muy pecimo
Locacion. Personal de recepción ,muy buena Y El portero estaba a lado del recepción , no cerca de la puerta ¡ "un, te puedo ayudar con las maletas ",cuando has subido los escaleras,no vale. El doble superior era muy pequeño , en serio. En New York , ok, pero Australia , no¡ No había ni un cajón para guardar nada. Los ventanas más que sucios. Si pagas más por vistas del río , por lo menos explicar antes, que también estas enfrente del estación del tren, y todo los ruidos que viene con ellos. Anuncian free wifi, pero cuñado confirmas la reserva , pone solo gratis 3horas al día. Este hotel es solo para una noche para negocios.
Localización Habitación sucia
What a gorgeous place!!! The attentiveness of the staff was fantastic. the food was wonderful - I ate at the Melba and although it was exspensive it was exceptional food. The room was lovely. My primary reason for selecting the hotel was the old world charm of the hotel. I don't see value for money in modern hotels. I booked 2 rooms for myself and my husband, our older son and a family friend and would do so again. We all had a massage at the Chuan Spa which I found was outstanding. The staff there were amazing and the masseur although young was extremely talented and well trained. Overall I would highly recommend this hotel. If you like comfort and extreme luxury and to be surrounded by beauty. I think it is the best in Melbourne.
Staff very friendly and helpful. Location to see all of Melbourne excellent. The air conditioning in our room was poor and it got quite hot.
Very friendly staff and great facilities. Hotel charged rate different to booking.com
his is a fantastic hotel its very luxurious. The pillow were very uncomfortable thats al.
Room was great, public areas great and staff very very good Excessive charges for internet
My daughter and I had our own spa night - loved the room, bathroom and staff were exceptional. Even put water in our car for the drive home! All good
The Hotel was chosen for it's luxury & location. It did not disappoint. All the facilities and staff were first class.
The view of the river and the great concierge. first room was not a river view as stated, but this was corrected.
lobby entrance, staff, elegance, lighting
George, the front door greeter was amazing. Very helpful and friendly.
We look forward to staying at The Langham Hotel again when we next visit Melbourne. Our every need was catered for with grace and cheerfulness. This is a 'happy' hotel from room staff, to people on reception, concierge, and those servicing gourmet venues. Small but important details like bottled water beside the bed each night distinguished this hotel from others we have stayed at.
Breakfast was a rediculous price as was Internet connection.
The new rooms were very comfortable..great views Even tho we have stayed there before they put us in an old room ..we asked to be changed...they recovered well
çity location and the view of the city yes the lack of tea coffee in the room, extra blankets ordered were old and torn, not enough room service and room was small and needs redoing.
very friendly, obliging staff I am a smoker. The GH should find a way to accomodate guests who smoke within the hotel.
The club lounge
a good place to stay when you want to visit melbourne downtown, valet parking service is good. All Astralian hotels have a very high charge on network connection and unreasonable on the charge model, A$0.55 per min, upto A$29 per day, the charge is over 10% of room rent. also, the parking charge is A$35 per day, over another 15%.
The club room was excelent just need a sellection of hot breakfast in the morning,and more sellection of beverage, but everything was good. sellection or type of pillow in hte room.
Location I didn't like the fact that they had no record of my booking, even after I gave them the booking reference. I had to print out a copy of your email before they would believe me. Either you or the hotel stuffed up. I was told there were no rooms but they then found one upon presentation of the printout. the room was obviously one they don't usually reserve for full paying guests.
The location is perfect, set one street back from the river at Southbank, it's easy walk to city, free trams, exhibition centre and of course numerous bars and restaurants. The hotel is very neat and clean and staff are friendly and helpful. They provide a full buffet breakfast at a reasonable price that can last you all day. They don't seem to provide a separate top sheet - we've stayed there twice and had to ask for it both times...
Perfect location, excellent staff.
Fantastic service. Great rate. Parking is a little difficult to navigate, suggest calling the property ahead. still reasonably priced though.
close to everything it was lovely and clean suited us very well need more milk
Convenient - Reasonably Priced - none
It was in a good location, close to shops and public transport. The Skybus provides a free pick up and drop off service for guests to and from Spencer Street station for the airport transfer. The bathroom/toilet. There was no sort of shower recess and the shower curtain was 3/4 length thus splashing the water everywhere in the bathroom/toilet which made it messy. No conditioner and shower cap available.
The location was unbeatable and all the main attractions could be reached on foot. Excellent links to rail and tram transport too. Very close to Yarra River and Southbank attractions. They lost my nightdress and I found a cockroach (live) in my hotel room.
Tv screen setting for wide screen was incorrect
We found this very good value and close to the city.The breakfast wes alsdo good value paticularly if you book it . It is reduced to $13.00. Very clean and the only thing missing was a bar and lounge.
It was an excellent location close to many facilities and near teh walk along the Yarra River.
The location in Melbourne is very convenient. One day my room was not cleaned. When I asked why I was told that I had to request it!!!!!!!!! Secondly there was no effort made by one member of staff to find an internet cable in another room. The lack of a smile on the front desk was apparent.
staff were excellent. brilliant location. Looking forward to our Christmas week bookings... unfortunately the bed was very uncomfortable!
The greeting on the tv when we first arrived. Not being offered a map of Melbourne on arrival
Our stay at Quay West Suites was fantastic, hotel was so central to all the attractions available in central Melbourne. Our room was lovely and we had the perfect view of the city from our room. The hotels pool, spa and gym were great and next time we return to Melbourne we will definitely be re-booking with this hotel.
Great location, rooms and staff. Great breakfast and pool - gym was a bit tight. Nespresso pods (6) was a great idea too
the comfort, cleanliness, central to the city, great staff. parking out the front was always clogged and was a problem for taxi's.
The Location of this hotel got top marks, cleanliness was excellent, very comfy, staff great.
the staff where very helpful and everything was so close. the rooms where very comfortasble and clean, loved it. we have stayed in Melbourne many times and this rates as one of the best places we have stayed in. Definately stay there again.
Great location, very helpful staff, great amenities
Attitude of all the staff. Obviously very well trained. The location was excellent for getting to all the locations we wanted to visit.
Excellent location, friendly staff, geat view Two single beds pushed together is not a king size bed and is uncomfortable with a gap in the center of the bed. Was informed that the room was ready and opened the door to find the cleaner still cleaning. Had to stand there for ten minutes and wait for her to finish.
The room, facilities and staff were international class and that made all the difference - will definetly return. No instructions on how to drive the dishwasher
Esta muy céntrico con lo que visitas la ciudad y siempre esta el hotel a mano para un descanso. El Hotel es antiguo pero esta cuidado y es bonito. Volveria. No me ha parecido nada mal creo que se corresponde la calidad con el precio.
la ubicacion esta muy venido a menos
El hotel era cómodo, limpio y el personal era educado. La conexión wifi era inutilizable, era tan lenta!
Una ubicacion inmejorable y la relacion calidad precio fabulosa.
Bien ubicado, con wifi gratis, limpio y buena cama para descansar. Ideal para patearse la ciudad durante el dia y descansar bien por la noche Es relativamente sencillo. Algunos trabajadores de la recepción incompetentes (otros muy bien)
A small cozy place in the southeast corner of downtown. Service is great. Just had breakfast in the restaurant but it was great. Tram stop is just outside the door. You are pretty close to just about everything. I travel quite a bit and this is probably the best hotel I've ever stayed. Has everything you need without going over the top. An outstanding business traveler hotel.
The position of the accomodation was very central for travel by train or tram. The staff were very friendly and helpful. The meal we had through room service wasn't very appetizing. I was extremely dissappointed with the house salad. We reserved a twin room but ended up with a king.
the fact it is across from Flinders St train station and close to the city
The location of this hotel is perfect for trains,trams,city ,walking annywhere. The hotel is situated on a main road and opposite a train station but to our surprise once in your room there was no noise whatso ever. Rooms must be sound proofed and no noise in corridors. Wouls recommend this Hotel to everyone.
comfortable bed. pleasant staff. clean room. the layout of the room - the door was situated opposite the bed. Result in lack of privacy whenever door was opened. No extra pillows in cupboard - only 1 pillow per person. Movie option on TV didn't work.
Location in the city of Melbourne is fantastic - access to public transport and right in the CBD. Well appointed room - small but very comfortable with modern amenities and decor.
We enjoyed the position of the hotel.The service was exelent.Also the price.The gym was great. Missed not having a pool.
The service & hospitality was great. I really enjoyed my stay. Its close to everything too.
as a train traveller the proximity to the train station was excellent Shower over bath not suitable for older persons.
Great location and great staff The bed linen was not clean with hair and marks all over the doona.
It was a great hotel to stay at. Really good service and staffPlease write at least 15 words
the room was amazing would definately stay there again..
Room size was fantastic and it was close to everything I needed. Walls were a little bit dirty
We were in Melb for 5 nights to catch up with family. The site was great 5 minute walk to river, rest and bars and from Flinders Station.
The apartment was fantastic. It had everything we needed and very comfortably accommodated for the 4 of us.
The pool facilities where great and the proximity of the hotel was fine. Vesy noisy hotel at night , you can hear a lot of traffic noise.
Spacious apartment, good ambience in excellent location for access to shops, river, great restaurants
Fabulous central location amongst galleries, cafes, restaurants and the boutique precinct. Easy distance walking from all transport including the free inner city tram loop. Noisy if other guests were loud
The location of the apartment was great, really inner city and close to public transport with taxi rank and trams just down the street and train street just around the block Close time of the pool and spa as we could not access that facility after dinner
It was our first time in melbourne and the friendly staff couldn't help us enough. The room was ideal for us.
It's in the CBD area The room was disgusting, felt like I was staying in a basement, the view was of a concrete parking lot. Cords and pipes hanging from the roof. The room had nothing going for it. Total disappointment
the rooms are a good size and comfortable. Close to shops and transport.
nothing - should have stayed at the Medina again Yes, The hotel did not have my reservation, made to fell like I was an inconvenience. I was put in a ground floor room that when anyone came in at night I was woken by what sounds like the people were in my room. Now I'm chasing $180.98 that was charged to my credit card after I left. I'm in the hospitality industry in Cairns & this has left a bitter taste.
The staff were a great help, the room was an excellent size and very functional we were very impressed.
The staff gave great advice on where to shop, eat, transport and local sites.
Upon arrival, we were upgraded from a two bedroom apt to three bedrooms. This gave our family plenty of space to enjoy our time in Melbourne i.e. we didn't feel the need to leave the apt so our energetic young boys (ages 5 & 3) could run around. Ample space for us all! The spacious bathroom was also an advantage for families. Being near street level, we were open to a certain amount of noise. Luckily, our boys stayed in the back bedroom (now that we could choose from 2 bedrooms for them). People in the upstairs apt were up late and there was plenty of noise on the balcony, partially due to the constant scraping of chairs. This would have woken my children had they slept in the front bedroom (Room 101). I was up late doing work so instead I had to deal with this disruption. My husband stated that he didn't hear anything once he went to bed in the middle room so I was pleased to hear that.
Hotel was lovely and the rooms were a great size. Would definatly stay there again. Getting stuck in the elevator for 1 1/2 hours on the way to dinner not so great. Trying to sort out compensation of some kind at the moment.
Friendly Stadd and very helpful unlike Sydney (Darling Harbour)
The hotel was really nice. I would definitely recommend for a stay in Melbourne