Wonderful and welcoming staff. Great location right on the square..
Staff was very friendly and eager to please. Our room wasn't ready when we arrived so they upgraded at no charge. Beautiful building. Cannot recommend highly enough.
Location and proximity to the event I was attending. The Wisconsin Ironman was held at the Menona Terrace and this was a short five minute walk to the event. Service and accommodations were top notch. Underground Parking was sparse and tight given I drive a full size vehicle. Managed to find parking but if there are any drawbacks on this hotel, this is all I could find.
The location to entertainment and attractions. Food was excellent.
Mostly clean room. Great location. Walk to Capitol, restaurants, and shops. Parking was easy. Attached to a Starbucks. Loud parties on the same floor. Loud security breaking up parties. Hallways smelled like marijuana. Pillows and mattress were overly soft. Didn't get a restful night's sleep. View was of one side of the Capitol and a gravel rooftop.
Very friendly and accommodating staff. Nice exercise room. Good location for walking into Madison for shops and restaurants. Nice to have the shuttle to and from the airport.
location is perfect it would be nice if they offered free breakfast paying extra for parking
We left an item in the room, called within hours but they were not helpful in retrieving the item. Very disappointed that they could not have made a little more effort in returning the item (it was not valuable, but was sentimental).
Great Lake view
This guest did not leave comments about this hotel.
Great location with very comfortable newly remodeled rooms. Front desk agent wasn't overly friendly. No mirrors in main portion of room--only in bathroom.
Right on the Capitol square, the location is great! The staff is very friendly and helpful. My only complaint would be the size of the room. It was a little cramped for two people but the price was decent for what you get.
Location, it is right on the square. I wish they had room service but the bar was accommodating with to go food. I did rebook for May.