Hermosa vista!!!! Increíble ubicación Restaurante en el lugar conveniente con deliciosa comida Habitación húmeda, incluso con A/C encendido Débil presión de agua en la ducha
Los restaurantes, las habitaciones, las vistas, el personal Nada
Habitación limpia, ubicación y vistas excelentes, personal atento. Opciones por cable limitadas, el servicio de limpieza apareció cuando no era necesario, sin haberlo solicitado y fue molesto.
We left an item in the room, called within hours but they were not helpful in retrieving the item. Very disappointed that they could not have made a little more effort in returning the item (it was not valuable, but was sentimental).
Great Lake view
We had a change of plans and needed to shorten our stay. I called within the amount of time allotted to make changes. They would not refund me a night stay. They instead said they could cancel my reservation and rebook for $5 more! Why would I pay $5 more to stay less time? We canceled our reservation and went else where.
Clean & comfortable room. Un-cleaned parking lot. Main entrance parking was blocked by hotel cars and there was no place to stop and unload luggage on a snowy day. Had to park far from the lobby entrance and drag bags in over 6 inch snow covered road and walkways.
The location was convenient and the room was clean. Everything was satisfactory. Enjoyed the hot tub and pool. I was surprised by the smaller size bed and pillows. I regret not having brought my own pillow. The bedding was not comfortable.Thin blanket. I prefer having a sink separate from the tub/toilet area. It makes it easier for more than one person to get ready at a time. The TV was directly across from one bed if that matters to whoever is in the other bed. Only shampoo not cream rinse in the bathroom. Every place I stay has both. Usually I bring my own but forgot this time. That was a bummer. There was nothing major to complain about but would try another place before staying again.
Clean, comfortable room. Breakfast was good.
Convenient to highway for a weekend visit. The room was very comfortable, great pool and hot tub area, and a really nice breakfast. Easy access to Capitol area.
Nice quiet stay o Room smelled like someone had previously smoked in it though it was non smoking room also room seemed damp no matter how we adjusted the air conditioner
It was clean and seemed to have amenities that would be nice if I was there longer than one night. I selected this hotel for the free airport shuttle. When I checked in and asked about the shuttle they told me they needed a 24 hour notice. All they could offer was to call a taxi for me. I said I could do that myself. Not happy. Also the bed was not very comfortable.
Nice big room. Good breakfast. Second floor was awkward. You had to take elevator up and it was slow. I often simply walked out the back door and walked around to the front of the building simply to get to the lobby or the pool.
Definitely recommend this hotel. Great location, very clean and comfortable.
Accommodations met our needs. The rooms were comfortable and clean. Our sausage at breakfast was cold, but otherwise it was good. If there had been a microwave I would have just heated them up. The eggs were hot
Good breakfast and location. Bedding was old and worn. .areas of the hotel had unpleasant smell
Limpio, cerca de todo para nuestra comodidad. También el transporte era muy útil. La cama muy incómoda y almohadas. Ruido toda la noche no pude dormir.
El hotel estaba limpio y el servicio era muy bueno. Starbuck's café gratis por la mañana. La decoración en los pasillos era oscura y lúgubre. Planean reformar las habitaciones. Me pareció que daba la sensación de apagado. Mi estancia fue realmente bien.
No hay máquina de café No hay microondas No había frigorífico No había desayuno gratis.
Clean No ice machine on the 4th
The staff are friendly. The facility is clean and well organized. And it is in a very good location.
Location, Breakfast, small loby bar Air conditioning unit was loud, fan was strong - blowing directly on bed. Was there for 2 nites - never did get this figured out for temp.
Staff was awesome -- friendly, helpful, engaging. The room was clean, well laid-out, functional. Super-close to the square, easy parking, good breakfast. Nothing.
Close to the university which was a plus since my son was getting a second look to decide if he'd like to go here in the fall. Liked that they had a shuttle, but we didn't use. Good breakfast. Nice friendly staff. Comfortable rooms. Ran out of some food and especially coffee at the breakfast. We were there at 8:45/9:00. Nothing else since we only used the room to sleep and that was fine.
The room was well appointed Everything except the interior of the room was under construction and they put me in a double when I needed a single king.
The room, the highland club, were very nice. The staff (Tamika) was very helpful and accommodating. Funny too. Angie the bartender was also nice. Though free, the breakfast buffet was not organized and food wasn't brought out quickly enough to keep up with the demand. Had to wait for a clean table and silverware.
Picked it for the proximity to state street because we were going to a concert at the Orpheum. Every employee was really friendly and knowledgable. Very clean. Plus two unexpected but awesome bonuses: free breakfast and free shuttle down to state street!!! I don't think I disliked anything about the entire stay!
Our room was quite spacious with plenty of room for our 2 year old and a 2 month old infant. Room was quite comfortable and yet was one of the more inexpensive rooms on our trip from Montana to Michigan. The continental breakfast was wonderful, especially the made to order waffles that my 2 year old enjoyed. Best hotel on our trip.
Choose this hotel as our options were limited for the WI ironman- price was very high hopefully this was due to it being ironman weekend and not their regular rate. Breakfast could have been better- ran out of coffee and other things! Exercise facility wasn't much but they did offer free passes to Anytime Fitness. Easy to get to from highway very small pool area
Very nice place to stay outside of the Madison campus area, but close enough to get there quickly.
We felt warm and welcome as we entered the lobby. The hostess at the main desk was very helpful providing us with directions to different businesses. As for the room, it was large and quiet and very clean. It left us feeling as if we were at home. Overall, this was a very good experience and we would not hesitate to stay again
Our experience with the Country Inn Suites of Madison was a wonderful, warm and comfortable experience! The place was full of charm and great personel!
The beds were comfortable and the semi hot breakfast was nice. God location in Madison.
The heating/AC in these rooms is a joke! The 'bedroom' is freezing and the other room is hot! Only 1 unit in the room, controlled by a thermostat in the hot room! Kept having to get keys remade for a multi-night stay. Pool area was so bad with chlorine small, could not stay in there more than 10 minutes! Did seem better the 2nd time we went, but still there. Did appreciate the cookies/fruit at the front desk, parking is good, ( a little hard to get to location of hotel, but plenty of parking there, including for big trailers and trucks. Room was quiet and breakfast was good, overall, it was an o.k. stay, had better, had worse. Probably would stay again, but wish they would fix a few things! Oh, friendly people, too!
Very friendly and helpful hotel clerk. Nice clean, quiet room. Group of softball teams there but very quiet. Great breakfast and opened early to accommodate early tournament times. The hotel is right across from a Noodles & Co, Starbucks, Buffalo Wild Wings and grocery store, to name a few, all within walking distance. I would agree with the a/c issue. Sometimes too hot and then too cool. Not sure what that was all about.
Overall pleasant experience. Clean, friendly, comfortable. Good price. Adequate breakfast. Convenient location to downtown: we visited capitol area in evening, and again after breakfast.
Staff helpful, rooms in good shape, free breakfast pretty good too. Only problem is location, too close to the highway so plenty of road noise.
Good location, great staff. Hotel is by highway. My room was on the side facing the highway, but it was very quiet.