near shopping and airport, very friendly and comfortable
I need see view room hotel restorant
Construction works at night behind the hotel
Hotel staff are friendly and always willing to help. I find the rooms not particularly clean especially the floors. After you have walked around a while your feet are black underneath.
The rates are higher than the other similer hotel apartments in dubai.
the hotel staff and there services they were very helpfull, cheerfull. the weired smell, the dirt the rooms and bathrooms was not clean.
Big and spacious rooms. A lot of noise from construction going on outside the hotel.
I likeed the cleanliness of the facilities, professional staff, good security, quietness and location of the hotel near a major shopping center and proximity to the metro station. There are 3 things I didn't like : Room service is very slow and I have to call repeatedly for little things such as extra kitchen items, ice, towels etc. The second one is the size of the single beds. They are too small for a 10 year old kid leave alone an adult.The 3rd thing is there are not enough number of kitchen ware in the apartment.
I arrived early, hotel offered me free Break fast while waiting for my room... I liked that offer Not at all
Las intalaciones del hotel. La piscina en la azotea
Muy tranquilo, para pasar unos dias de relax y estar bien atendido, buenas instalaciones para cualquier actividad, viajes, alquiler coche, y buenos restaurantes para elegir comer.
Nada El servicio, atencion y facilidades no son los habituales para un cinco estrellas en dubai
el hotel en su conjunto y la atencion de su personal uno de sus restaurantes parece un lugar de citas y mala separacion de fumadores.
Mucha oferta de restaurantes y buen precio Un poco ruidoso por las tardes, la ducha necesita una reforma
La promociòn que se logrò por intermedio de ustedes
La excelente ubicacion e instalaciones así como el trato del personal del hotel. Me ha parecido un hotel excelente!
Excelente relación calidad-precio, situado en la zona de Deira, que no es muy céntrica con respecto a las grandes atracciones arquitectónicas de Dubai, como la Marina, el Burj Al-Arab o Burj Khalifa, la torre más alta del mundo. Pero está enclavado en la zona que todavía mantiene un poquito de lo tradicional de Dubai. Muy buenos bares (donde se puede tomar una caña) y restaurantes, sobre todo el Fish Market. ¡Muy recomendable! te puedes dar un festín a pescado y marisco pesándolo tú mismo y te lo cocinan del modo que tú quieras... y muy barato. Buenas vistas al río.
Buena ubicacion cerca del centro de la ciudad,
La comida , la limpieza de todo el hotel , es un hotel muy centrico , la variedad de restaurantes del bulvard , fich market, al irani ... todo. Si. Tantas chicas pasiando toda la tarde detras los clientes en el hotel da mala imagin del hotel..
Soy un haboitual de este Hotel, la variedad de restaurantes y bares de muy buenba calidad y en un mismo sitio resulta muy comodo. El trafico en la zona de Deira cada vez es peor
Alojamiento y desayuno incluidos, pero cuidado, el cafe expreso no está incluido en el desayuno y cuesta 7,5 Euros nada más y nada menos.
El personal del hotel es muy amable. Además el hotel está situado cerca del zoco del oro y el de las especies. El hotel está desfasado.
La ubicacion es muy buena y est'a cerca de los zocos del oro y especias y junto al creek
The location of the hotel was ideal for my needs. Underground parking was a bonus and saved me driving. First floor suites are subject to noise from the nightclubs.I asked for a non-smoking room, yet I could smell smoke...enough to bother my sleeping. Hotel staff should point out these types of things to unaware guests of the hotel.
good hotel.little pool on the roof .many restorants near. internet is not free
Easy access to lots of shop and shopping mall nearby. No.
I have stayed in Manhattan several times and the service and hospitality i always get is world class. It is spotlesly clean and the staff is just fantastic. Easy to get around, a few mins from Deira City centre,
Breakfast was very good, excelent service, service cleaning room was bad.
Nothing special. This is a 4 star hotel but the difference with a 5 star hotel was huge. I would rate it as a 3 star hotel. The room is basic (tv, minibar and aircon) and the bathroom has only grey colours and harsh lighting. We requested a non-smoking room on a high floor and got a smoking room on the 2nd floor. I haven't found the restaurant. Both bars looked like disco'S. Pool is very small, deep and not well maintained. Reserved hotel car wasn't available when we were ready to go to the airport. The hotel was almost impossible to find because of a recent name change (previously The Hawthorn Hotel). Not much to do in the neighbourhood. Rate was aed 230 excluding taxes. Better stay in a 5 star hotel (for a little bit) more.
Good value and location close to airport and metro. Close to Down Town and lots of good restaurants nearby. I was located close to the staff lift, it was very noisy and I was woken at 6am every morning. The hotel forgot the wake-up call on the morning of my departure, I nearly missed the flight.
Good hotel, clean rooms.
close to city center, sockets and lack of adabtors, somewhat ignorance of the hotel staff.
Location, price of accomodation, Check in/out process is laborious.
Convenient location. Close to airport and shopping centre. No rooms available for early check in but could use gym shower. Business centre available with computers and printer. Non-smoking room requested and not available. Hotel is a bit dated and needs a facelift to keep a 5 star rating.
Being beside the shopping mall
Ideal for City Centre Shopping Mall, good location to access the rest of Dubai from, friendly Reception and excellent Concierge staff. The room cleaning ladies were not up to standard. The lady that did my room could hardly speak English and often missed out on replenishing complimentary Coffee and water. I did ask but think she did not understand due to lack of knowledge of the English language.
Convenient for shopping and near the airport The internet in my room was not working and for 3 days they keep saying that they will fix it. Till the day I checked out it wasn’t fixed and during check out I informed the 2 employees at the reception about the problem and they did not even reacted for the issue… not even sorry!!!
The hotel is adjoint to the City Centre Shopping Mall, so you can reach the mall from the hotel directly. I did not like the bed mattress and the pillows. They are not very comfortable; they are kind of fluffy or downy. Still, I think this is offset by other good things in the hotel like the staff, the location, and the cleanliness of the room.
shopping because it's next to the city center mall
rooms are very clean and comfortaable the soap in the bathroom is not good, it smells terible
Location A bit pricy, but so are allmost all of Dubai's good hotels!
Good Hotel for family and shopping. Free wireless Internet in room will added value, please consider!
The pool area, hotel staff were excellent and the room was always cleaned well. We were "upgraded" to a spa room. Well this really didn't seem like an upgrade the room was small in that room was taken up with a spa table and a facial chair. We thought being upgraded to this room would include a spa and/or facial treatment but it wasn't. The closet space was so small it only allowed for hanging 4 or 5 articles. We didn't ask for our original room because we were not going to be at the hotel that long and did not spend a lot of time in the room. However, in hindsight we should have asked to be moved back to our original room. We've stayed here before and never had a problem with closet or room space. It's a lesson learned in that we'll never book a spa room or accept an "upgrade" to a spa room.
I LOVE THE SERENITY AND THE VIEW. THE FOOD IS EXCELLENT. THE SERVICE IS EXCEPTIONAL.
Comfort of the room long walk to the lobby / restaurants
Beautiful room, high quality toiletries, comfortable bed, high quality linens No complaints
excellent service, ambience and a very beautiful location. great rooms, well designed. I seriously object to having to pay a half day rate for late checkout to 19.00 hrs. considering the amount we had spent in the hotel on various meals and beverage to which we invited friends. this policy does nothing to persuade a guest to return. The room was not cleaned on the check-out day despite the extra charge
Quiet, peaceful nature Iso;lation by walking to any comercial services
One of the nicest hotels I have ever stayed in. Ideal location in Dubai - 5 minutes from the airport (but in an oasis between a golf course and a marina), 15 mins from the Dubai Mall and only 30 minutes from the Atlantis. The hotel staff can not do enough to please you and make your stay a pleasant one. The hotel is absolutely spotless, both inside and out. The hotel has everything on-site and you could choose not to leave for the duration of your stay - a number of restaurants (including a fab Thai restaurant), a 24 hr gym, a spa, huge outdoor pool, cafes. This hotel would come highly recommend from us for both business and personal.
The attention to detail and guest comfort by the staff. Tea and coffee in the rooms would be a nice touch.
Beautiful rooms. Very quiet. Great location and views Good value for class of hotel Close to creek golf club
pool price of the spa
The staff at the Park Hyatt were extremly friendly and helpful. The room was clean and well presented.
great service very long walk to room, extra for internet, no wifi in room
Please write at least 15 Nothing
Don't come with your wife unless you can produce a stamped and attested copy of your marriage certificate. You may end up paying double and staying in separate rooms. Luckily, I had all documents required to check in. I reserved 4 nights, stayed just one and left. Hard bed, non-stop static on every television channel, stinky room, and judgmental staff.
non price for clean room is not good
It is near to market
Good location, near to airport No hotel bar , no coffee making facilities in room
Friendly staff, feel like home. non
Very wide and nice apartments. Friendly stuff. Food service
The willingness of the staff to arrange a continental breakfast delivered to my room when I explained I had to depart before 7 am. No, only the traffic congestion in getting to the hotel from the Airport in the evening, 30 minutes, while in the morning before 6.45 am the journey to the Airport took 10 minutes.
the staff were helpful. hotel had free shuttle to the airport, shops & world trade center even with just one person there were no Alcohol drinking and any kind of bars! the breakfast was very typical. the satellite TV without any funny or pay channels. it was look like a religious school!
Thank you very much.
close to city center no
La habitación es espectacular de grande y bien cuidada. Es muy bueno para alojarse en Dubai en la zona de Deira
La relación calidad-precio, su situación céntrica y cercana al metro, su personal, la amplitud de las habitaciones y los servicios del hotel. Que internet no es gratis y que en el servicio de habitaciones no hay platos vegetarianos.
amplitud de las habitaciones, piscina y trato del personal. No ... todo perfecto. El trato muy amable, los servicios de alto nivel.
muy bueno hay que pagar el internet
El personal, encantador, amable y muy servicial, digno de un 5 estrellas. El mobiliario es precioso, las habitaciones muy amplias y los restaurantes geniales. Tiene una piscina estupenda en la azotea. Sin duda, el mejor hotel en el que hemos estado!! no
El servicio muy amabley sonriente y la ubicacion No
La habitación Internet carisimo, ninguna zona fumadores
Me ha parecido un excelente hotel Internet no es gratis
Los apartamentos son muy amplios, ideal para vacaciones familiares. Todo Ok
Very friendly staff. Clean and comfortable rooms. Adjacent to a major shopping centre. No.
Location, Parking, standard
The breakfast is the best issue I liked during my stay. The access from parking to the hotel through elevator with card to swap is very good. the TV channels were very good too. the quick assistance of handy plummer is appreciated. The rooms are small. the cleaning is done quickly so no deep cleaning anywhere in the room. The rooms do not smell good after cleaning. the car parking not indicated clearly from the street when you approach the first time to enter underground another entry is just before confusing. the door of the parking is left with no indication of the hotel name.
Very new excellent location, very helpfull at reception even called manager to compliment the service. very good breafast etc. A bit overpriced, attitude of one of front desk manageres, can't open windows in rooms and last but not least no free internet which is very rare in Dubai but a must travellers
Hotel quiet and not noisy. Staff helpfulness, respect and welcoming attitude is non-existant at check- in. The person doing the checkin-in was extremely rude and disrespectful, to the point they were shouting too. Not caring attitude and the japanese/Filipino lady manager called initially was no better and did not satisfy myself or my family. Later, hotel manager came and apologised and diffuses the situation. never statying at such a low- class hotel as it made the start of the stay in dubai a very poor experience.
location and price are very good edge, the staff needs to be much more helpful
I have stayed here several times over the years but have the standard is dropping. Housekeeping is very poor. Staff
International class, confortable and easy for transportation Improvement for the breakfast menu (more variable)
A good budget hotel with very friendly and flexible staff, the food was excellent and the location convenient for the airport and the City Centre Shopping Mall. The mini bar was not fully stocked.
Cleanliness Internet should be included in the room charged already.
Es bastante nuevo, el personal intenta ayudar y es bastante simpático. Tiene cerca una boca de metro y no está mal situado. Internet 20 dirhams la hora.
El personal es atento, la situación es buena, tiene el metro al lado un centro comercial y un farmacia y una tienda tipo seven eleven a 50 metros.. La primera habitación que nos asignaron era muy oscura pese a que habíamos pedido una alta y con vistas pero nos cambiaron a otra en el piso 13 que aunque daba a la parte de atrás se veía el Creck de lado, esta tenía mucha luz y era alegre, ojo si no pides un apartamento de 1 o 2 habitaciones los estudios no dan al Creck directamente, por lo demás perfecto, no os perdáis la excursión al desierto, si la pedís en el hotel es más barato, os encantará.
the location v.v.v. good gust 50 m to the metro staition and 100 m to citycenter mall .. its clean and nice for family the airport transfair to hotel they dont maintion its free or not so i dont take it .i wish. the price can be less more
i liked the way they are cleaning the appartment,it's really clean and if someone tell the opposite that will be not fair.the statt is very good,they were very comprehensive when we extand our stay especialy through booking.com.
Quiet place, good location near to Deira City Center, appartments are spacious but a bit expensive when adding the Taxes to the real price. N/A
spaciousness of the apartment So called "fine dining restaurant" - food of poor quality and the same place was used for the buffet breakfast - no ambience. The pool was just outside the dining area and guests were swimming with their clothes on when we went to dine in the evening - we were the only people in the dining room! Taxis were almost impossible to get from the hotel.
location the hotel policy
the space of the apartment and comfort the three bed room apartment has double bed in 2 rooms and a twine bed in the third room ,should be one double and 2 twine rooms
food was not fresh!
Good size apartments, comfortable beds, reasonable facilities ( Gym, swimming pool, room service) - good value for money Room facilities maintenace was below standard (leaking shower, dirty tiles in the kitchen) but not that bad.
The price, value for the $. Staff are very attentive, but then you expect that at a 5* facility. The cost of internet is absurd - US$20 for half an hour or $30 for 2 hrs.
Food, and very helpful staff.
Friendly & polite staff. Airport shuttle is a convenient & appreciated service. The regency bar was also a good concept Difficult. Generally satisfactory
every thing was great
I loved the starf gere and you cannot beat the price for the amenities/services provided!!!
Near beach, big garden Some hotel staff not friendly
Breakfast was amazing the hotel is great I will be back soon!! The room wasn't 100% clean there was hair in the sink and shower the living room table was very dirty underneath next to the carpet was choclote stains
Rooms were nice, spacious and clean. Japanese restaurant was superb !!
Very Clean and it looks new
The staff are very efficient, well trained and anticipate guest needs with friendly service. The room service food was excellent quality and the presentation was very good. The Hotel is situated a little far from the centre of the shopping area and rather in the middle of nowhere.
nothing long time for check in and to accomodate our request for non smoking room, location very bad, traffic wise , plus sighet seeing
El personal es encantandor, sobre todo Anil, uno de los botones, de lo más atento que me he encontrado en mis viajes, y la recepción genial también. Además los apartamentos para 6 personas son grandísimos, y las camas muy cómodas. Para 3 habitaciones dispones de 4 baños. Poca luz en los apartamentos (Tanto natural como artificial)
El personal de servicio del hotel es muy atento siempre, tienen muy buen servicio al cliente, son muy rápidos y eficientes. Siempre tienen una sonrisa para el cliente. Limpian la habitación un día sí y un día no, el internet no es gratis. El hotel está muy bien, pero no está bien ubicado y el transporte en Dubai es muy malo, y coger un taxi cerca es muy difícil, porque el área no es céntrica.
Lo que mas me gusto fue la comodidad de los apartamentos amplios y bien equipados Esta ubicado en una buena zona hotelera pero actualmente un poco lejos de las atracciones en Dubai y conseguir taxis no es facil y el trafico de Dubai solo se compara al de las grandes ciudades.
El mobiliario antiguo y el baño necesita reformas
Me ha gustado mucho el servicio, la limpieza, la tranquilidad y el confort.
Ubicacion, servivio en las tower rooms
Muy buena la atencion, limpieza, servicio, restaurants, desayuno...Todo genial! Habitaciones espaciosas. Las sabanas son un sueño!!! Parece un detalle tonto, pero cada mañana despertaba con aquella suavidad increible!!!! La ubicacion. Esta un poco a trasmano del epicentro de Dubai, aunque esta a 5' de la estacion de Metro y ello resuelve el problema!
Solo puedo decir que habitualmente uso esta cadena por ser starwood preferred customer y porque nunca me ha defraudado No
Great location, service, amenities. Wonderful spa facilities. No free Wi-Fi in the rooms. I mean, come on... it's 2015.
The beds were comfy and plenty of towels in the bathroom No hot water in my room , the breakfast buffet was terrible we didn't bother going the next day , no hose in the bathroom next to the toilet for washing , the toilet flush broke on the last day
A perfect place to stay in Dubai . A complete apartment for family to stay . It feels like a home .
This is a unique lodge in a spectacular setting. The dining room is fine if not gourmet level. The elk steak was great. There is a fine hike to the nearby Bow Falls. Lots of folks stop in on bus tours and look at you with envy that you were smart enough to book a room.
I like the location which was near city centre, the rates were reasonable and the staff was very co operative
Large size of the room, proximity to metro and Deira City Centre No
nice and big bed oom
the location,size of the suit and cleanliness of my room were very goods and very fast check in... poor breakfast,there was no enough accessories in the kitchen
i like this hotel it's v-quite , comfortable and near the city center.
Made arrangements for airport transfer.told to go to mahraba desk,no one kknew about it.had to get a taxi after all.no complimentary airport transfer despite such a high accomadation charge and breakfast charge also.staff at check in counter not very helpful