Staff was excellent, from the checkin by the employee named Emperus to the check out. Simply great service.
Allowing pets was a plus for us. She enjoyed her visit as much as we did.
Very pleasant staff. Very accomodating as well. This is not their fault, unless they failed to communicate to you, but there is no "buffet breakfast" even available at this hotel. They do not have a buffet breakfast. And hotels really need to stop touting "continental breakfast" as any kind of perk. A few danishes and coffee do not make for anything special.
fire alarm Saturday night and the fact we could not get back into our rooms for almost an hour because the elevators would not work and no stair access to 3rd floor. Very disappointed.
The time I stayed before in February It was dirty. Thye never cleaned my room
redsox game, aqurium, ft mchenry, fells point
The management was awesome Need to change the main bath mat daily not the tab mat. I had the same one for 5 days
I like the decor and atmosphere as well as location Guest elevator not enough
Loved everything about this hotel. Will come back every time I come to visit my daughter here in college.
Convenient location. Not necessarily the cleanest hotel.
The staff was extremely friendly and helped to make everything about my stay as convenient as possible. The interior, ambiance, decor and architecture were beautiful and opulent. The location to the harbor was awesome and just enough out of the way to not seem like I was on top of everything. I was not disturbed once by housekeeping when I was in my room. For the prices I paid it was definitely worth it. I didn't have a microwave or refrigerator inn my room which I think should be standard in all rooms. Out was hard for nude to keep drinks and left over food or snacks cold and I had to go downstairs to heat up my food. They accommodated more when and I asked for early check in because I arrived earlier then I planned. I also like that check out is at noon and not earlier and they didn't rush me to leave past noon. The bed was super comfortable, one of the best I've ever slept in. I liked that they had a little store also because my allergies were acting up and I was able to get meds. The free breakfast in the morning was very delicious. Also free coffee 24/7 was very nice. I would like them to provide free water bottles also. The complimentary shampoo, conditioner, and lotion were all name brand which I think is important and appreciated.the only real gripe I have is the elevator. There was only 1 for my side of the building. It took awhile sometimes but that's hardly a big deal. All in all I would stay there again. I thoroughly enjoyed myself. They also had a really beautiful outdoor patio with a fire pit but I did not partake. I also never knew if there was a pool and I would have used it I've I had a longer and not so busy stay. If they don't have one they should. I can't wait to stay there again. Nothing except that elevator.
Room was clean and comfortable. Helpful staff. Great location - a few minutes walk to the harbour and the aquarium. The building used to be a bank from the 1900s and they have retained a lot of interesting features. Great selection for the included breakfast. The only parking is valet ($35 per day). On the last day (a Sunday) we went to breakfast an hour before it was due to end and there was no coffee left. We were there for 30 minutes, but it was never replenished, even though I and was told more was on its way. This is a minor annoyance. I would stay here again.
Large Rooms, great breakfast, friendly staff, clean, quiet, character
Clean and friendly staff Walls were paper thin and we heard people arguing at 3:30 in the morning and some 'man' cursing out his kids.
Everything and everyone was great. Didn't expect to have to pay for parking. First time having to do that. But still will be using you guys.
Yes, I stayed in the 2nd floor and could hear toilet flushing from neighbors above me. It was really loud and woke me up several times during my sleep.
Friendly staff. Beautiful rooms. Great car service.
they had a shuttle to the hospital I was going to..very convenient parking fee
The staff was very very nice and helpful. They were very accommodating to our needs. Hotel very modern, looks to have been just remodeled from old factory. Clean, good for one nights stay only! This hotel advertises that it is in the Inner Harbor area however it is NOT! I was disappointed for the rate I paid for this 2 1/2 star hotel. The parking is horrible with very limited spaces for guests. There are no microwaves or refrigerators in rooms!
Clean room..rooms were nice size. It is further away from the city than I expected. Also, while the hotel itself turned out to be an ok experience, I thought I would be getting of into a Hampton Inn Fairfield Inn...
The amenities were stylish and up to date. The room was clean and very well furnished. Finally, the staff were very pleasant and the breakfast choices were good & fresh. The parking lot was small - however the price for parking was very reasonable. That's actually a big plus.
Nice room, very quiet. $15 for guests to park car in lot. Notified about Thursday night party after it was already over.
Close to inner harbor, less expensive than other hotels in the area. Very clean and quiet - the rooms look amazingly new and spacious! It's situated in a run-down neighborhood - we saw a drug deal going down about 200ft away. You have to pass through a lot of depressing areas to get to the Inner Harbor.
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The closeness of the music venue to the hotel, we were able to walk to many places to eat and drink and the music venue. they had a nice evening happy hour with wine and cheese for guests, which was nice. Paying for everything! Microwave: $10 Refrigerator: $10 Parking: $15 Late checkout: $35...are you for real? And the continuous noise from the adjoining room until 6am.
I loved everything about Blancnoir. From the time we arrived to the time we left it was very comfortable and inviting. We were welcomed right away. It had a home feel to it rather than the feeling of a hotel where you check in and go about your way. The knew which reservation I was and what room I was in. I would highly recommend this to anybody looking for a relaxing weekend away. We were only about a 5 minute walk from a lot of restaurants and plenty of things to do. The location couldn't have been any better, no busy streets right outside with a bunch of noise. The breakfast was a bit different being that we didn't know anybody at the table but it was fun once we started talking to one another. I will definitely be going back for another visit in the near future
Everything. Staff was SUPER friendly! The room was more than we expected. Enjoyed the decor. Parking was easy and included. Breakfast was served to our room on time. . Placing as our number 1 place to stay when we come back to Baltimore.
Awesome bathrooms, clean rooms, breakfast delivered to my door, bed size,friendly staff, the whole nine yards Sound of cars at night(second floor)
Beautiful, luxurious room with amazing hot tub. Great location, extremely friendly staff, and delicious breakfast included!