Hoteles en Cartagena de Indias

Ventajas: The good: Very nice staff. Beautiful indoor pool and charming architecture. Comfortable beds. You cannot beat the location. The bad: On our first night they put us in a terrible room (#105.) DO NOT ACCEPT THIS ROOM. ASK TO SEE YOUR ROOM BEFORE ACCEPTING. The room was dark, noisy, with a tiny window and a bathroom that was not air conditioned and had a window opening to the street that could not be closed! Again, be careful with the rooms because some are terrible. In the end, however, after staying in a decent room for several nights but which began to smell of sewage we were moved to a lovely room. The other issue is that the menu doesn't change and, after several days of the same selections we wanted variety. Overall, if you get the right room, it's an excellent hotel with very nice staff.

Ventajas: The hotel is beautiful. The staff is always willing to help to make sure your stay is unforgettable. The restaurant ALMA, located in the hotel, is one of the best restaurants in Cartagena. If you are going to spend time in the hotel and are with someone special, this is the place to stay. Unlike the bigger luxury hotels in Cartagena, this hotel offers a more personal/intimate service since there are only about 30 rooms! One of my favorite parts was the coconut treats that the staff leaves in your room every night, which are made in the hotel. I liked them so much, i bought a dozen to bring back with me!

Desventajas: There were very few down sides to our stay, but there was some pressure cleaning of the pool area being done at night until 2am, which was a bit load/disturbing. Also, there are some parts of the hotel that you have to be quite in since some guests complain about everything (the roof sun deck is one of those areas)!

Ventajas: Exactamente lo que se puede esperar de un hotel boutique... cálido, amable, excelente ubicación. El desayuno era muy bueno. Prefiero este tipo de local que grandes propiedades de lujo. Te da una mejor sensación de la ciudad.

Ventajas: Excelente ubicación, edificio histórico, habitaciones cómodas y con aire acondicionado (!!) y un personal de primera categoría.

Ventajas: Overall the hotel was beautiful, the staff was helpful & friendly, and the service was very good. The pools & pool bar was by far our favorite place to be.

Desventajas: Oddly, we kept having to ask for items in the room to be restocked or replaced; coffee creamer, washcloths.

Ventajas: The attention was great, everybody is on top of their work and want to make you feel good all the time!

Desventajas: I’ll said the wait for elevators is sometimes to long, considering there were not people on, but that is not a big deal...

Ventajas: Amazing place the host was very accommodating, I’ll definitely stay here again

Desventajas: The are is a little out of the way of the walled city

Ventajas: Nice location, beautiful rooftop, good Service.

Desventajas: The staff from the hotel wanted to charge as taxes already paid by Internet.

Ventajas: Great views and the staff was amazing

Desventajas: The roof had a water leak that should have been taken care in advance

Ventajas: I speak no Spanish, but was treated like a member of the family from the moment I arrived. The neighborhood is fun, beautiful, and a short (<10 minute) walk to the clock tower/walled city in one direction and the Castillo in the other. And as others have described the room below (2018 reviews)

Desventajas: Nothing

Ventajas: The service was excellent and the included breakfast was amazing (mostly typical breakfast from Cartagena)! Juan took great care of us during breakfast and his service was on point every day! Roberto, Jessica and another young lady (I'm sorry i forgot her name) helped with restaurant reservations/recommendations! The hotel is very intimate and well done, only 12 rooms. The rooms were great, but my favorite part was the shower (strong pressure, which feels amazing after a day of sun tanning)! The roof top pool is perfect for having a couple of drinks, while getting some sun! Loved this hotel and will return! The overall experience was more than we expected (and we had high expectations)!

Desventajas: Make sure you request a room that does not face the street, since the taxi's are more than trigger happy with their horns! Also, there are two night clubs across the street which will keep you up if you are a light sleeper! Guess that stayed in rooms that face the interior said that they could not hear anything!

Ventajas: Inmejorable atención, el personal es muy atento, servicial. Ubicado en el centro de la ciudad histórica, es un punto de partida para recorrerla en todas las direcciones. El desayuno muy rico y con varias alternativas incluye la posibilidad de menúes locales, esos que no podes dejar de probar antes de salir de Cartagena. Muy recomendable.

Desventajas: Nada para comentar

Ventajas: The location is good

Desventajas: Hotel charged us $300 dollars upon checkout for VAT & city taxes even though we booked and paid through KAYAK!! No bill was given!! No gym, no buffet breakfast, mediocre service simple room, simple shower, nothing special except the location. Won't recommend this hotel. Go for Helton or intercontinental.

Ventajas: We liked everything about the Ananda Hotel, the concierge was most helpful with restaurants and getting around. We took the advice of others that had stayed there and had dinner at the Hotel, it was excellent and good value. Breakfast was included and was again excellent.

Desventajas: Nothing not to like.

Ventajas: I liked the fact they had a travel agency to book my trips day before. The pool is huge lots of space. The pool bar is great. Great drinks. Check in was fast and they even signed me up with a hilton account for free. I asked to leave my luggage for my flight so i could do some extra stuff and they helped me with that. So i was very happy. Me and my fiancé were treated like royal. I would come back. Thank you Hilton Cartagena!!!

Desventajas: Didnt like that fact i got a lil hot at night. So i had to get up at night and reset the air conditioner. I asked for a late check out but they didnt have the space. The hotel was booked 100%. All around i dont have not really bad to say.

Ventajas: The location was fantastic very helpful staff I would definitely would come back again.

Ventajas: La playa y la piscina

Desventajas: Entrada / Salida Muebles antiguos Desayuno pobre

Desventajas: 1. Actitud del personal 2. mentirosos 3. Alojamiento en las habitaciones 4. mismo tipo de desayuno todos los días

Ventajas: En forma con el bonito pero elegante. La comida era estupenda, el personal es muy atento.

Desventajas: A/C no estaba funcionando correctamente. La habitación era sofocante. No pudieron repararlo. Cuidado de los costes ocultos en la factura. Muy engañoso, tenía cargos extra que no fueron revelados. No te alojes aquí.

Desventajas: El wifi de nuevo estaba mal

Ventajas: Hotel muy agradable, excelente servicio, habitaciones muy bonitas, muy limpio, en frente de la playa.

Desventajas: La conexión Wi-Fi a Internet era muy malo

Ventajas: El hotel era precioso, hotel realmente hermoso y paisaje fue genial. Los animales añadieron más a la experiencia.

Desventajas: El personal tenía una mala actitud, especialmente los camareros y el portero incluso el gente de recepción.

Ventajas: La piscina y el personal fue fantástico

Desventajas: Los edificios están en necesidad de reparación

Ventajas: Restaurantes, transporte, playas, seguro y bonito hotel limpio, el personal amable, el desayuno de buffet era excepcional, jardines alrededor del hotel muy bien cuidados (incluso exóticos animales). En resumen, una experiencia maravillosa.

Desventajas: WiFi era limitado y difícil conectarse. Ten cuidado con los vendedores de la playa que intenten timarte (no es realmente un problema del hotel)

Desventajas: Fui amenazada por uno de los empleados. Él también me seguía. No pude dormir la primera noche porque me pusieron en la zona al lado de una carretera muy transitada. Era como dormir fuera, al lado de una autopista, demasiado ruido.

Ventajas: Beautiful space with very friendly and helpful staff. Nice rooms with comfortable beds, but we'll remember it for the pool and short walk to the beach.

Ventajas: I particularly appreciated the courtesy and the generally warm and kind service staff. They were simply WONDERFUL! I, in fact want to write the management to express my appreciation and especially commend them on their staff especially those working the poolside restaurant-breakfast,lunch and dinner. GREAT SERVICE!

Desventajas: absolutely nothing;only that the stay ended too quickly...LOL

Ventajas: The grounds are beautiful. Guest relations is beyond and above expectation.

Desventajas: For 4 or 5 star hotel, I expected a formal dining restaurant; I expected the mini bar to be fully stocked. I expected quality service from the housekeeping staff...returning to my room and finding no toilet paper is unacceptable....having one glass in the bathroom for a room for 4 people is unacceptable. My one and only significant complaint is with customer service and being subjected to maintenance activity on a much too regular basis.

Ventajas: Services and facilities

Desventajas: Multi level hotel with difficult and possible access for caring your own luggage fortunately they had bellhops to do it some other rooms are faded and required total rehabilitation