Encuentra vuelos baratos a Roma

Great plane B 787

Paid online for food and most choices gone Overpriced

Early flight was not as crowded

But was very busy just the same. Weather was poor

The team was very professional and friendly

Service, Ecofriendly, Kind Staff

Nothing

Crew was pleasant

Little hot on the plane

the food is terrible. he literally dropped my bread and picked it back up to give to me. it was soggy, tasteless and disgusting even more given the rude crew. I never comment a review unless it was a good or extremely terrible experience. One of the crew members was extremely rude to Americans. God forbid we ask him a question he would keep walking. For the price I paid and the duration of my flight (12 hours from LAX-FCO) I wish I chose a different airline. that was the most uncomfortable flight I've had in a long time and I travel often.

Buena atención del personal

Los asientos eran muy incómodos en la espalda y probé 3 distintos, además el avión era muy antiguo. Hubo 1.30 hrs de retraso lo que hizo que no alcanzara a llegar a mi conexión

we arrived on time, left on time. The crew was nice and looked after everyone.

The flight information did not show the gate for the flight. We had to ask an employee which gate was being used. Unfortunately, it was a gate that required a transit ride. As a result, many passengers were late in fact, after pushback, the pilot returned to the gate to pick up one very late passenger. Also, the BA gate attendant was very rude. Her imperious attitude was a poor reflection on her employer.

Good crew!

No complimentary coffee or soft drinks! No entertainment!

British Air reps took us through security and to the gate for boarding which was most appreciated after our check-in. Once on the plane the flight was great and the crew helpful. I wheel chair was waiting for us when we landed in London.

We were told to check in at terminal 2A to British Air for our flight. BA was on the lower floor almost in terminal 2B and there were no signs indicating where we were to find their check-in. When we checked in they initially had no record of our continuing flight on Virgin Atlantic to the US. They checked our bags through to the US but could not give us boarding cards for the 2nd leg of our flight on Virgin.

Seats to small

Uno de los pasajeros es mayor de edad y se informa un día antes que estaba en emergencia por obstrucción intestinal e incluso debido a la edad estaba apunto de ser operado sino reaccionaba a la medicina , se avisó a lan para cambiar el horario de vuelo pero dijeron NO incluso enviando documentos,TUVIMOS que irnos al aeropuerto para no perder el vuelo y en el aeropuerto dijeron q no podía viajar xq el pasajero había sido reportado que estaba mal, después de quejarnos recién nos dejaron viajar. muy mala atención,nada de ayuda al adulto mayor.

El personal adecuado.

No se me informó con anticipación de que habían aplicaciones previas para el entretenimiento, además de no saber que no había posibilidad de cargar mi laptop ni celular!!!

Nice friendly crew

Very cramped seating. My knees were jammed against seat in front of me. I am 6' 2"

Nothing, they had been VERY unprofessional and incompetent, they lost the luggage and is been now two days of going around back and forth with phone calls to AA and Latham, needless to say this has been a great inconvenience for the passenger and I'm constipated because of it!

Nothing, they had been VERY unprofessional and incompetent, they lost the luggage and is been now two days of going around back and forth with phone calls to AA and Latham, needless to say this has been a great inconvenience for the passenger and I'm constipated because of it!

Excelente servicio por las aeromozas y comprensión de asignaciones de asiento por mi estado medico.

Mucho frío!! Durante el vuelo

La atención siempre es maravillosa, mi cachorra y yo estamos muy agradecidas por su calidez

No me encantaron las películas; sin embargo en gustos, se rompen géneros. De igual forma me entretuve.

The flight was delayed by three hours (reason unknown) and the entertainment on flight shut off once and then froze for 20 minutes

Very uncomfortable!!!!!!

No tv for an 8 hour, overnight flight.

Professional crew

El personal muy atento y ordenado, el vuelo muy puntual y asientos comodos.

La comida muy poca cantidad para la horas de vuelo.

Landed ahead of schedule. Left on time

There was nothing I didn't like

The flight crew was so nice! Roomy seats and plenty of snacks!

Comfortable seat.

Cabin was too hot since the very beginning. Even in first class.

mi luggage has not arraive! im in the city with out stuff and it will delay my trip schedule

Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished.

Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket.

Friendly in-flight personell

Approx. 1 hour delay, which was not the airline's fault (construction on runways)

Good services!

Wifi on Board

Nothing

Enjoyed my food, especially tasty for airplan fare!

Not enough leg room

Nothing.

Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight.

Flight was delayed by 1h30min, so we arrived very late

We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!

Nothing.

I wish there was a bigger selection of movies and tv-shows to watch.

Crew arranged to change seats so my left leg had an aisle.

Boarding by groups was not followed, no one to control them, just a rush to gate. No discipline by Iberia. Reserved a seat on aisle of 3 seats side section so my left leg could stretch out after surgery but they changed aircraft type w/ only 2 seats on side without notification, so my right leg had the aisle.

El asiento no era tan incomodo El vuelo fue tranquilo y apacible

Azafatas mal humor Lento abordaje. Salida y llegada demorada Comida mala Solo pasan una vez con bebidas ( aunque sean de pago deberian pasar dos veces) Te deshidratas en vuelo.

Comfort de asientos razonable Entretenimiento ok

Azafatas muy apuradas y mala onda No pasan dos veces con bebidas.

Excellent pods on business and very good food and service

Boarding in Frankfurt was pretty good as all zones had their own gates- somethinh I am missing at YYZ.

Legroom is getting tighter and tighter in the Economy class and meals are getting smaller and smaller as the trays are apperaing bigger and bigger...

Service, Ecofriendly, Kind Staff

Nothing

Very short flight so not much to comment.

Not that I didn’t like, but there was no entertainment and no beverage on this flight. Maybe add a “N/A” as an option in the survey. Flight was delayed, but we were kept updated.

First time back in about 15 years and what an improvement. Customer service is important to Delta and it shows.

WiFi didn't work for me at first.

Cabin was too hot since the very beginning. Even in first class.

Food was unexpectedly good.

The flight was delayed for 40 minutes. We could hardly catch connecting flight

The Delta service desk was great! We wanted to get an earlier flight home and the Delta Rep got us on standby quickly and with a smile.

Some chaos getting on the flight. The area they have set up for the different sections to wait before getting called weren't marked very well so everyone was bunched up and confused. Once they started calling the sections it was fine. Not sure why they even had the marked areas.

The cabin crew was fantastic and made the experience very positive.

The food was not of the quality I would have expected from the expectation created by the airlines marketing.

Cabin crew service was very good. Flght with Airbus 350 plane was really comfortable and quite. They put extra care for kids and babies and all of kids get gift bag with toys, chocolate etc. which makes everyone happy Especially kids. I personally like to watch new release movies and enjoyed to pass my flight time.

Their south indian food was testless in both inbound and outbound flight from Philadelphia to doha. Snacks was good but meal definitely they should have better to change it.

The service of the cabin was great!

The food was not of the quality I would have expected from the expectation created by the airlines marketing. We boarded close to a full hour later than scheduled and the boarding process was very slow.

The plane was relatively new, the original departure time was also slightly delayed, but overall it wasn’t that bad.

The hot food has some room for improvement, although it tasted good, there was hardly any vegetables in the chicken dish.