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Ventajas: Check in agent extremely helpful and friendly.

Desventajas: Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible.

Desventajas: No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not.

Ventajas: Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times

Desventajas: The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese

Ventajas: The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!

Desventajas: For me this part is not applicable

Desventajas: Wheelchair assistance at Heathrow was very very slow it took 2 hours to change gates within Terminal 5

Desventajas: We waited THREE HOURS just to check our bags; we didn't have time for a meal prior to boarding as a result. Were told in-flight that they should've given us vouchers, and now we'd have to pay for something to eat. Our luggage was lost and took four days to be delivered.

Ventajas: Good seat

Desventajas: Free food

Ventajas: Lovely staff

Ventajas: Todo

Desventajas: No sé

Desventajas: The KLM crew are always great serving and treating you. Well above many other airlines.

Ventajas: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Ventajas: El abordaje deberían hacerlo de una manera más ordenada. Los sobrecargo no son para nada amables, ven a las a los pasajeros con difucultades y no son ejecutivos en ayudar o resolver inconvenientes. El avión muy incómodo, muy poco espacio. La comida de bune sabor pero escasa.

Desventajas: La amabilidad de los sobrecargos, No son para nada amables, lucen aburridos de su trabajo como que no lo disfrutan. El abordaje es lento y desordenado, no ayudan a que los pasajeros se acomoden y sus maletas, antes lo hacían. Perdieron mi equipaje de ida y de venida. NAdie responde.

Ventajas: Not amazing...rather lack of attention.

Desventajas: It was 20 of us in the cabin. Better attention? More alcohol?

Desventajas: Wheelchair assistance at Heathrow was very very slow it took 2 hours to change gates within Terminal 5

Desventajas: We waited THREE HOURS just to check our bags; we didn't have time for a meal prior to boarding as a result. Were told in-flight that they should've given us vouchers, and now we'd have to pay for something to eat. Our luggage was lost and took four days to be delivered.

Ventajas: Boarding was simple and fast!

Desventajas: Online checking did not give me the option to change my seat. This could have been better.

Ventajas: Crew was attentive. Timings were spot on.

Desventajas: Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet.

Ventajas: Fly was delayed.i was told my bag would go to end but it was not.instead of coming to the hotel 7pm i came 1am.

Desventajas: Explain me to take the bag on time.it was almost left in the airport.

Ventajas: The crew was terrific.

Ventajas: Incredible staff. Super polite

Desventajas: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me

Ventajas: Fantastic gate agents!

Desventajas: The food was terrible.

Ventajas: Crew was nice and pleasant

Desventajas: Flight very late

Ventajas: The crews were pretty great!

Desventajas: The regulating of the temperature.

Desventajas: Offer water or soft drink without buying it.

Ventajas: Service and drinks

Desventajas: Wheelchair assistance at Heathrow was very very slow it took 2 hours to change gates within Terminal 5

Ventajas: Lovely staff

Ventajas: Llevar audífonos para el trayecto

Ventajas: Nothing

Desventajas: Not only was the flight hours late but there was practically no communication what was going on and what to expect.

Ventajas: The crew in my area were very helpful. The young guy next to me passed on the dinner choices. The crew member came back and asked if he would like some pretzels, etc. which I thought was very nice. They were very friendly.

Desventajas: Just a suggestion that the ear jacks for the entertainment be passed out earlier. Luckily I brought my own but my neighbors on both sides had a long wait until they were passed out.

Desventajas: Better seats, better food

Ventajas: Loved the smooth ride.

Desventajas: Bathroom was pretty nasty

Ventajas: Slow service.

Desventajas: Better communication!

Ventajas: En Amsterdam cambiaron de puerta de embarque varias veces. Al salir del primer vuelo Bilbao Amsterdam nos dijeron la B30; alli no era y en los monitores vimos la B06; luego al ver que 30 min antes de salir nadie se movía en el embarque. Vimos que se cambió a la B34. El vuelo se retrasó 20min.

Desventajas: Ya que existe la app de KLM debería actualizar la puerta de embarque para evitar confusiones y stress. Y siempre la megafonía de los aeropuertos. No comprendo que con todos los adelantos que hay en audio, sigamos escuchando tan mal las megafonías y aquellos que hablan tengan tan mala dicción.

Ventajas: The crew was amazing, flight on schedule and good entertainment.

Desventajas: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.

Desventajas: Needs WiFi

Ventajas: Lovely staff

Ventajas: Crew was very polite & friendly. Chicken & bacon sandwich was tasty, good amount of mayo!

Desventajas: A bit chaotic boarding in Mykonos... not BA’s fault! Bathroom was a bit smelly.

Ventajas: Boarding was simple and fast!

Desventajas: Online checking did not give me the option to change my seat. This could have been better.

Ventajas: The seat was very comfortable.

Desventajas: My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting.

Ventajas: Entertainment programs

Desventajas: New variety of food

Desventajas: Thé qualité officielle the images

Ventajas: Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight

Desventajas: The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow

Ventajas: The seat was comfortable.

Desventajas: A drink of water should not cost 2euro. On a moderately long flight it is a necessity.

Desventajas: Better seats, better food

Ventajas: Vuelo típico de puente aereo.

Desventajas: Vuelo típico de puente aereo.

Ventajas: The crew in my area were very helpful. The young guy next to me passed on the dinner choices. The crew member came back and asked if he would like some pretzels, etc. which I thought was very nice. They were very friendly.

Desventajas: Just a suggestion that the ear jacks for the entertainment be passed out earlier. Luckily I brought my own but my neighbors on both sides had a long wait until they were passed out.

Ventajas: NA

Desventajas: Both flights through Detroit were re-routed, our luggage was lost for 4 days.

Ventajas: Nothing !! Such a bullshit flight ever !!!

Desventajas: No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!

Ventajas: It was very comfortable and pleasant.

Desventajas: Could be a little better the service, the dinner was late

Ventajas: Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times

Desventajas: The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese

Ventajas: Friendly staff

Desventajas: Food, chicken option was horrible

Ventajas: The crew was brilliant. They were so cordial and helpful. Every one of the, was attentive and cheerful. Well done

Desventajas: The filet I ordered was so tough that it was inedible. On the whole, the food was not very good, ev n the tea service which was weird. Also, the business class seat are poorly designed. If one is in a window seat and the person on the aisle is using the foot rest, one is trapped in place.

Ventajas: Crew was very polite & friendly. Chicken & bacon sandwich was tasty, good amount of mayo!

Desventajas: A bit chaotic boarding in Mykonos... not BA’s fault! Bathroom was a bit smelly.

Desventajas: First of all my booking didnt have a checked bag included !! Since when british air do not include checled bags in their tickets . Second its way too expensive to add the baglike 100$ for each flight !! 400$ for me and my wife !! Third when i checked in and wanted to chose my seat 50$ each !!!

Ventajas: La tripulación

Desventajas: No sé

Ventajas: KLM STAFF WERE VERY PROFESSIONAL

Desventajas: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Ventajas: Crew was great, very responsive and hospitable!

Desventajas: more lunch choices, especially choices without dairy products.

Ventajas: En Amsterdam cambiaron de puerta de embarque varias veces. Al salir del primer vuelo Bilbao Amsterdam nos dijeron la B30; alli no era y en los monitores vimos la B06; luego al ver que 30 min antes de salir nadie se movía en el embarque. Vimos que se cambió a la B34. El vuelo se retrasó 20min.

Desventajas: Ya que existe la app de KLM debería actualizar la puerta de embarque para evitar confusiones y stress. Y siempre la megafonía de los aeropuertos. No comprendo que con todos los adelantos que hay en audio, sigamos escuchando tan mal las megafonías y aquellos que hablan tengan tan mala dicción.