After having to check out of a previous hotel for horrible conditions we were able to find a room at La Quinta. The staff was friendly and accommodating. The second room we stayed in had the strong odor of mildew, we tried to air the room out and spraying air freshener but it did not help.
ALL THE KIDS!
Morning continental breakfast was offered but with limited choices. Beds were old and not very comfortable. We actually asked for and exchanged rooms as the first one had a distinct animal smell. We asked and found out that La Quinta seems to pride itself on being "pet friendly". Thus, the resultant cat smell in our first assigned room. The second one smelled a little musty but did not have such an overpowering and distinct animal aroma. We would have moved to another hotel but had already pre-paid through a discount hotel locator.
I went in thinking it was a better la Quinta, but was very disappointed when arriving. The rooms are old and outdated. Mold in the shower. Horrible neighborhood and RUDE staff. Spend a few more dollars and go somewhere else!
Location was great. We could watch the fireworks shows at Busch Gardens from our balcony or the pool. The breakfast was decent and the staff was friendly. The pool was nice and was open late....a nice cool off after walking around the park all day. The room was clean and the beds were comfortable. Walking distance to several restaurants. We wish that the hotel offered a shuttle to the park entrance. I would gladly pay the hotel something rather than pay the 17 bucks to park and still have to walk pretty far at Busch to the tram. We did try to just walk directly from the room to the park but with small kids it was kind of long.(about a mile). That's not any fault but our own ambition. We still had fun.
This is an older hotel but the room was clean and the property was mostly well kept. Some parts of the hotel showed their age, shower would not stay at set temperature
Its the perfect location right by Busch Gardens and easy to find Room was DIRTY, there was hair and debris all over the bathroom floor. Red stains all over the carpet and the bottom of our door didn't properly close. Also, the staff was nice but we arrived to find all 3 outside smoking right by the entrance
Nice area, close to shopping, Busch Gardens, great breakfast, nice pool. Rooms were clean, but not dusted.
first hotel I have been with no elevator.
Locations to medical center excellent. Walking distance to numerous restaurants, grocery store, etc. Microwave and mini-refrigerator in room. Housekeeping staff helpful and friendly when you need towels, etc. Dated, dingy, shabby. Toilet not bolted down. Extremely noisy. Furnishings seemed from 1980s and looked that worn.
Well kept facility and the staff was kind and attentive
Quiet, clean room with comfortable bed. Maid service left the pillows, radio and furniture were I placed them, rather than resetting everything to their "proper" places. There was an open, easily accessible electric outlet next to the bedside table for plugging in a phone charger without having to dig around behind the bed. Bathroom shower grab bar was corroded at bottom, leaving rust stains and metal flakes on washcloth hung there. Free breakfast did not have any "grab and go" items, like muffins or pasteries. They had cold cereal and a full cooked to order line, but nothing for those of us who were running late for our morning meetings. (This was a business trip, so I was on a tight schedule.)
Very comfortable bed. Clean room. Loved the pool area. Out of date bathroom, old and dirty looking but not. Did not like location of room but everything else was very nice.
Nothing Everything. There were families living in this hotel, people smoking drugs in the parking lot, very very unsafe environment.
I liked the room, the pool area The halls and stairs where dirty, no elevators, too many water leaks and dirt everywhere. Breakfast was too poor and slow, only one person serving dozens. That's not the way to serve tourists.
Clean Room Friendly Staff The property and buildings are old and in need of updates. The room was clean and had been mostly updated but you have to get over the appearance of the outside first, which almost prevented me from wanting to open the door to the room.
Found a USED feminine product in the bathtub AFTER I took a bath in it. It didn't belong to me!! Didn't even see/notice it. The manager was rude and highly unprofessional when I called to complain. I came to the front desk and could see how nasty she was to another guest while explaining their bill. I left and called corporate guest relations to file my complaint. Its been more than 24 hours and not a peep and certainly not a refund. I am terrified I have contracted something from this disgusting hotel.
We liked how clean the rooms were, the big pool (even though we did not get to spend much time there), and the fact that the rooms have fridges and microwaves! We also enjoyed the complementary breakfast buffet! The front staff was also very friendly! There was not much to complain about. There was just one instance where one of the younger staff members at the breakfast buffet seemed a bit rude and it seemed she just didn't want to be there. But other than that, the other staff was very nice.
I liked the breakfast in the morning. The servers always had a smile and a good morning when you walked in. The access the pool was very open and we had people coming in off the streets asking to use our wristbands for access. We told the front desk and they asked them to leave but we were put in a spot when they were brought up to us and was asked to identify them. Also a large problem with unattended children in the pool. I told a security guard about it and he just told the kids to go get their parents. He never took any real action until the group started yelling at each other and said the were going back to their room to get a razor to "slice and dice your pretty little face". He then took them to their room and they didn't return that day.. I really feel that a pool monitor is needed during pool hours to make it a more pleasurable experience.
Size of room was great, bathroom was nice, comfortable stay. The bedsheets were stained, the fridge couldn't keep things cold, and there should be a vending machine on the second floor.
Staff was very nice and helpful! They even have a shuttle service at a very small fee. Great value for the price! Would definitely stay again
The first room had a strong urine odor so I requested a different room and the staff (I think her name was Wendy) was super nice and accommodating. My fiancé and I stayed here and we both work nights and sleeping during the day at this hotel is not recommended. You can hear the doors slamming all day long. I had two pets with me and both of them found boiled peanut shells on the floor by the air conditioning unit (which was super old and outdated) so housekeeping could definitely do a better job. At least the sheets were clean but still, pretty gross. The area around the hotel is not a nice area at all! There are constantly random people walking through the parking lot of all hours of the day. Police do patrol the area ( I saw many patrol officers throughout my stay). Overall I would not stay here again.
The staff is always amazing here, from management to housekeeping. They go out of your way to make you feel special. The rooms are spacious, well done and comfortable. The breakfast was delicious and the staff even took time to help my daughter. The breakfast area wasn't well stocked with silverware, glasses and plates. The lobby seemed a little crowded and there wasn't someone around when I wanted to order a coffee.
the location is excellent if you plan to go to busch gardens, the rooms are suites but priced as regular rooms which is incredible value for money. the breakfast should have more available options.
They have a excellent staff, everyone i spoke to at the front desk were more than helpful and very friendly. Free shuttle was very convenient. Hotel was very clean and we would definitely stay their again.
The size of the room and bathroom was larger than my co-workers Hilton room. Beds were ok and I liked that there was a choice of soft or firm pillows. The area I stayed in was pretty ghetto. I was stopped immediately after exiting my car for money the first night. The hotel grounds and interior were nice though, just bad area.
Rooms were nice enough. I'd return for on business trip but not on a vacation. Half of the staff was very friendly, the other half acted bothered if you asked a question or needed something. The location is close to Universal. It's fine if you want to drive every where. Though, next time we'll stay on International at the Hyatt or Embassy. Honestly, you can walk to lots of restaurants and touristy spots from almost any hotel there. The pillows were terrible, my neck hurt the entire trip. Breakfast and Kickback had the same menu everyday, with the exception of one or two rotating items. Based on the description we thought the selection would be much better.
That I paid for a king suite and without notifying me they just gave me double beds & didn't try to accommodate me
Everything was excellent. Very clean and comfortable room. Cannot beat it for the price!!
The beds could be better, but the room setup, location and staff were perfect. They need new beds. They were wore down. Everything else was wonderful.
Room was damp, smelled of mold, carpet dirty, tv didnt workall the same in three rooms we tried! Wouldn't recommend it at all.
The mattresses were amazingly comfortable! Cleanliness needs to be looked at!!
Breakfast room wasn't taken care off, poor maintenance and poor daily service
Good location, not on a main road with lots of traffic noise. Great front desk staff Completely disgusting. Nothing is clean in the rooms. Our feet were black from the carpet, stains on the couches including mold! Mold and caked on dust in the vents. One of our rooms smelled of urine. We were brought a pack and play with black stains all over it! The front desk staff was so nice and understanding when we decided to leave, packed up our kids and left for another hotel at 9:30pm!
The breakfast was the only thing liked. There was mold in the room I stayed in and needed extra towels, I had two other people with me. I went to tell them about it and they said to come back in the morning to tell the manager. So I did. The manager on duty wrote it down and took my name and number. Then proceeded to ask if I wanted compensation for it, yeah...a bit. So I'm hoping their general manager will call. I highly doubt it. 2 out of 5 stars.
Rooms not clean at all
Bien aseado;habitaciones modernas y confortables;atención muy buena por parte de todo el personal del hotel. Desayuno incluido muy completo y variado.Habiamos reservado una noche y nos quedamos 2.
La atención super-amable y la excelente calidad de servicio. Las habitaciones son espaciosas y, definitivamente, la ubicación, a un par de minutos de la entrada principal de Bush Gardens.
The bed was reasonably comfortable. The sheets were clean. The shower was in good condition. Refrigerator was cold. The air conditioner was broken. It took all night for the room to cool down, so I got no useful sleep. The room was extremely hot when I got into it. Many people there were staying with the doors wide-open at night, so I wonder if those people were also having problems with room temperatures.
The hotel is located directly across the street from Busch Gardens. The furniture was broken, torn, and dirty/dengy in apperance. The overall cleanliness of the room was not of good standards.
Good location Smell of cigarettes, dirty carpet ,dirty floor in bathroom, j oles in the walls, dirty windows, a lot of noise ,night staff don't offers a good customers service, i dont recomended.
That it was right next to Busch Gardens Everything
Air condition was set autimatic and was on for 1 min and off for 20 min .very hot.People at the side of my room were noking on the door and calling the hold nigth and the hold morning couldn't sleep .One tower was dirty.
The front desk staff were friendly There was a trailer in the parking lot with several pieces of old furniture underneath, this was our first impression. The outside entrance to the room was very dingy and smelled like a bar. Inside the room there were large patches on the wall where paint was missing and the drawers of the dresser look like it had mold on it. There was a dead roach smashed on the wall. The pool was green and so cloudy you could not see the bottom. We stayed for a few minutes and decided to stay in the Holiday next door.
Very close proximity to Busch gardens Room had an overwhelming smoke smell staff not friendly took forever to check in one set of towels provided 1 was cloth face cloth towel!
Close to Busch Gardens and places to eat. As soon as we walked in, I went to put bag on dresser and there was a cockroach. We got there really late so I said oh well. Then there was a washcloth in the microwave. Did not use microwave. They only give you 2 bath towels, even if there are 4 people. Never again will I stay there. $70/night would have been a great deal if it was at least clean.
I did not like anything here. All non smoking rooms smell like strong smoke and marijuana. Bed not properly made upon check in. Very high price for type of facility. Green walls has large cracks in them. This place is absolutely terrible unless you are looking for prostitutes at night for a good time.
Staff were friendly. The pool was green and cloudy to the point you could not see the bottom. There was a tractor trailer with old furniture underneath in the parking lot, not a nice view. There was a roach smashed on the bathroom wall. There were large repairs on the wall that were unpainted. The smell of the room was really bad. We stayed 10 minutes and left. Really feel we should not have lost that first night's rent because this hotel needed to be flagged.
Location was great. Place was dirty and roach infested.
Price Everything else. Everything about this place was poor. It was incredibly dirty, poorly maintained, and seemed like a place that has a lot of guests getting up to no good. We had men shouting outside our window at 1am, toddlers crying and roaming around at 3am. It did not have everything as described when we were booking at the photos were misleading. This is an extremely old run-down hotel and I wouldn't recommend staying here unless you HAD to!