I was in town for a concert at the Amalie Arena and didn't want to drive back to my home on the east Florida coast the same night. Everyone was very friendly and helpful and the room was great. I would stay there again. The usual downsides to a downtown hotel, like having to pay a lot for parking and no spots available in the valet lot. Also, the only way I could find to get from the part of the 3rd floor where the catwalk from the garage/City of Tampa building and the conference rooms were was to go down the escalator to the lobby and then take a second set of elevators to the guest rooms (I was on the 8th floor).
very spacious and comfortable suite rug was a bit dirty
Proximity to everything.
Great service great location great hospitality clean Elevators
It was so great to be able to walk to the tcc, the Forum and even Channelside wasn't that far. The free happy hour is nice if you don't mind waiting in line. The nightclub Jackson's Bistro played their music sooooo loud and it kept me up til past 2am! It sounded like a street parade with people banging on drums outside my windows. The bass drum was ridiculous. Not even pillows over my head helped. I was very mad because I had to wake up at 4:30am for my flight. I did not like that there was no option to self-park either and that it was $20 per night to park the car. Lame!
The Valet staff was professional and very good. The suite was a good size. There was a complimentary breakfast in the morning. I was completely unimpressed with the hotel. The suite was clean but a hodgepodge of stuff. The furniture in the suite was to big, very hard and uncomfortable, it was like you where sitting on 2x4's. The layout of the furniture in the suite and the suite itself was not well thought out. It was like the pieces of furniture where left overs and just thrown in the suite. The work table was severely lopsided and wobbly, the internet wire was broken. The shower curtain was installed so poorly that it actually hung on you as you took a shower and kept sliding open as it was not level at all. I stayed in this hotel expecting a room with some kind of semi nice water view, which only existed via a not very practical side window in the bedroom. The suite was not comfortable in any way.
The woman who checked us in didn't seem to know what she was doing, but tried acting like she did. She charged our card for $489. When I told her we booked the room for $299 she said, "whatever I have on my computer is what you booked it for". I had to go back later that evening to have someone else adjust it. He was very friendly and saw that it was their mistake within seconds.
Very bad customer service. Reserved a room with king bed and got one with 2 full beds instead. I paid extra for the one king bed. Nothing they can do.
great location, we went to the hockey game...couldn't have stayed closer!! it was perfect pillows were awful, room near elevator very noisy all night long could hear elevators
Excellent location and friendly staff. Well maintained facility and very nice rooms. Embassy Suites offers good value for our money and we recommend them highly. This hotel has great views of the channel and river. The river walk was super and lots of entertainment and good restaurants nearby. Only issue was a peculiar rumbling noise when we showered. Seemed like the hot water heater/ plumbing was struggling although we had no problem.
Habitacion buena. Muy amplia. Bien equipada. Limpieza muy buena Diseño del edificio bastanate desactualizado. Lejos, muy lejos del Dawtawn. El servicio de desayuno que dicen ofrecer es de autoservicio con productos escasos. Los espacios comunes del hotel mal mantenidos.
The staff was very nice. The room was very modern. I didn't expect such a great experience. don't get me wrong I expected it to be fine but it exceeded just fine only drawback was that our lightbulb in the front hallway of our room was dead but everything else was perfect and even though we brought in Christmas away from home we still felt comfortable bringing it in there. I definitely look forward to staying there again on our next visit.
The staff was very friendly and helpful. The pool was pretty and the boardwalks were scenic. Our shower fixture was broken but still usable. I let the staff know when we checked out about the issue.
Great time for the New Years Celebration. Hotel was clean, room had a great view, and the people were very helpful. I would def come back and stay here again.
Everything was clean, room service was speedy, all in all a pretty enjoyable stay The pillows aren't that comfortable for my neck. I feel as if they were just puffs of air that didn't provide much neck support.
I liked the waterfront view. It was a nice view on the 6th flor and look out over the bay especially at night view. The size of beds were too small and the placement of the lights in the room didn't allow proper lighting. They were too bright over the bed. The rugs needed cleaning.
The room and Hotel was very clean. The staff was excellent. Valet remembered us and was very personable every time we saw him. I can't remember the name of the front desk clerk when we checked in, he was very professional and helpful. This was our first time in the Tampa area and after our stay at the Hyatt we are ready to go back. The bed was very comfortable I never wanted to get out. I only have one complaint. Right after we checked into the room. Maintinence arrived at the request of the maid to fix the toilet paper roll in the wall. She had just walked in without knocking. After she saw us in the room she explained and did not know that we had checked in at the time.
Clean and hospitable
Breakfast its decent and good. The room carpet, bed cover, chairs in room could be in better condition. The carpet was a bit dirty, the bed cver had a burned hole made by a cigarette and the desk chair looked dirty. Everything else was in good shape. Goot hot water, clean towels & cheats, safe area, really nice personel and sevice. Overall it's ok but to be honest I spected a better room condition and it to be a bit cheaper do to the condtion of the room. But its ok, after all i'm satisfied. Breakfast its decent and good. The room carpet, bed cover, chairs in room could be in better condition. The carpet was a bit dirty, the bed cver had a burned hole made by a cigarette and the desk chair looked dirty. Everything else was in good shape. Goot hot water, clean towels & cheats, safe area, really nice personel and sevice. Overall it's ok but to be honest I spected a better room condition and it to be a bit cheaper do to the condtion of the room. But its ok, after all i'm satisfied.
Close proximity to Ibor City Had to pay for parking, nuts!!!!
Proximity to down town Ybor city
Right in Ybor, perfect for parades! Breakfast buffet was not the greatest for the price. A little overpriced for the size of the rooms.
Staff was super helpful! Close to everything! We will stay again!
Staff there was extremely helpful and friendly. Even with a booking error on my end, they were right there helping me resolve it and getting us to our room as fast as possible. Definitely recommend staying here and will the next time I'm in town for work or leisure.
the staff at the players club bar THE ENTIRE HOTEL. THE WHOLE PLACE WAS OLD AND FALLNG APART.
Took my family to Busch gardens for the day, when we checked in we had not eaten and we got room service, the food was horrible, the fries were cold and the kids chicken tenders were burned. The room was old and outdated and had a very week wifi signal. Overall I paid 267 dollars for this one night, when I really should only have paid at the most 150.
I liked the sports bar in the hotel lobby. The rooms were way old and outdated. There was furniture missing from my room and when I asked about it, all they said was to wait until next year and I wouldn't be able to recognize the hotel after its renovation. I had no where to sit except my bed.
Location and available transportation to airport Stayed at this hotel due to early international flight out the next morning was assigned a room as close to the interstate highway as possible. Needless to say we didn't sleep all night. We were told the hotel was only at 70% occupancy so don't understand why we were given such s terrible room other than booking with Kyak rather than Hilton direct.
Staff were kind and attentive. Gym had all the basic equipment that I use to have a decent sweat. Rooms were updated finely. They had plenty of.good choices for meals. And a refreshing water fruit fusion stand at the front entrance. It was clear, that the hotel was being renovated and maintenance were scattered throughout the hotel. It seemed old in some parts with bad wallpaper . My room area where l stayed, very 80s. But surprisingly, the inside of my room was updated. The balcony was gross.
The staff member (Marcell) was the most professional hotel staff, very nice and we felt so welcomed thanks to Him!! The room was okay, clean and was nice to go on a quick trip. The price was perfect!!
right by freeway, no mention of that anywhere. VERY LOUD FREEWAY. they gave us earplugs ... its just kindle a crappy chain hotel. yuk.
Friendly and courteous staff at check in. n/a
Sucio y no respetaron la habitación de no fumar
Lo que mas me impresiono fue el estilo del hotel asi como la limpieza y el confort ademas de tener incluido el desayuno El acceso principal no muy bien ubicado ni señalizado
ALL THE KIDS!
Location was great. We could watch the fireworks shows at Busch Gardens from our balcony or the pool. The breakfast was decent and the staff was friendly. The pool was nice and was open late....a nice cool off after walking around the park all day. The room was clean and the beds were comfortable. Walking distance to several restaurants. We wish that the hotel offered a shuttle to the park entrance. I would gladly pay the hotel something rather than pay the 17 bucks to park and still have to walk pretty far at Busch to the tram. We did try to just walk directly from the room to the park but with small kids it was kind of long.(about a mile). That's not any fault but our own ambition. We still had fun.
I went in thinking it was a better la Quinta, but was very disappointed when arriving. The rooms are old and outdated. Mold in the shower. Horrible neighborhood and RUDE staff. Spend a few more dollars and go somewhere else!
After having to check out of a previous hotel for horrible conditions we were able to find a room at La Quinta. The staff was friendly and accommodating. The second room we stayed in had the strong odor of mildew, we tried to air the room out and spraying air freshener but it did not help.
This is an older hotel but the room was clean and the property was mostly well kept. Some parts of the hotel showed their age, shower would not stay at set temperature
Morning continental breakfast was offered but with limited choices. Beds were old and not very comfortable. We actually asked for and exchanged rooms as the first one had a distinct animal smell. We asked and found out that La Quinta seems to pride itself on being "pet friendly". Thus, the resultant cat smell in our first assigned room. The second one smelled a little musty but did not have such an overpowering and distinct animal aroma. We would have moved to another hotel but had already pre-paid through a discount hotel locator.
Its the perfect location right by Busch Gardens and easy to find Room was DIRTY, there was hair and debris all over the bathroom floor. Red stains all over the carpet and the bottom of our door didn't properly close. Also, the staff was nice but we arrived to find all 3 outside smoking right by the entrance
Location, Location, Location. Downtown Tampa is Beautiful. High rise buildings, restaurants, attractions, waterfront. Very clean, safe and friendly. Room Key did not work on several occasions, back and forth to front desk. Staff did not clean our room from day 1 to day 2. Parking $18 self park. $22 Valet. Our room a little was small. Expected more for the 4 star rating.
Location Maids didn't clean room but we got discount for it.
This guest did not leave comments about this hotel.
Close to trolley system, on water Pool area unacceptable, unkept, weeds, knocked over planters, highly worn furniture, not well stocked with furniture. Breakfast expensive and not fresh. Staff rude throughout trip, when complained about nonworking elevator told, 'Welcome to the Westin.'
Location Problems with sink plumbing and water draining in tub.
This guest did not leave comments about this hotel.
The view was amazing location is perfect and the staff were great The rooms need updated
location broken toilet seat, shower head,
Roaches,super late in cleaning rooms, overall bad service.
The location was perfect and the view of the river was nice.
This guest did not leave comments about this hotel.
Location to where i was meeting people Old rooms. Fan did not work in bathroom even after i told them about the issue. Elevators were cumbersome. Bar closed at random times and did not have some simple drink choices. Could hear every sound in hallway......
Great breakfast buffett, convenience of shuttle to airport and cruise port terminal. also in a gret area for shopping
Clean and comfortable. Probably the best hotel for the price in the area. Place has a bar and restaurant too. Shower didn't shut completely off and room temperature was hard to control. Otherwise, no complaints.
The free shuttle from the airport was why I initially selected his hotel. My sister and I needed an inexpensive hotel for a one night stay near the airport. This fit the bill! The room was ready as soon as we arrived (around 10am) and the shuttle not only picked us up from the airport but also brought us to a shopping mall and dinner for no additional charge! All staff members were friendly and welcoming. The rooms were comfortable with lots of new and high end finishes. I would definitely stay here again! No complaints on this hotel. We didn't take advantage of the hotel breakfast so I cannot comment on the food. We went across the street to the Waffle House- which was amazing!
They serve Starbucks coffee staff attention to customers was only fair. Too much personal stuff going on with staff
I liked the location and the helpfulness and courteousness of the staff. The room was also vey comfortable.
We arrived in the late evening. Shuttle from Airport to Hotel was fast and very convenient. The King Size bed was very comfy and the breakfast was one of the best we had in our 3 week tour along the east coast. Great stay!
The price was awesome! Location was great. Room was very clean. Check in /Out super fast and easy. Staff was extremely helpful! No continental breakfast but hey....less than a $100 a night I can deal without it!
Staff were very friendly and helpful. Excellent facilities. Our room was very good. We would stay here again.
It was just a well needed relaxing 2 night stay...alone! I was in town visiting a friend and the location was accessible to all my needs! The atmosphere was great! The 8th floor gave me an excellent view....I could see the airplanes landing @the airport! Awesome! I am a airplane fanatic! I really enjoyed my stay! Quiet! Who ever else was checked in on the 8th floor with me; I wouldn't know because the hallways were so quiet that you could hear a pin drop! I loved it! Thanks...and the price for all this excellence was great! Thumbs up! Everything was great!
Excellent conference capability. Breakfast buffet offered many choices. Rooms were sufficent size for comfort.
The "double" beds are very small. I had a reservation for 4 people and they gave us a room for two. I went to the front desk to look for a solution and they were charging us with extra fees to get a confortable stay. I cancelled the reservation and went to the Marriot accorss the street and we ended up paying almost the same for a bigger room and included breakfast. The Holiday Inn was horrible and the staff had a bad attitude. I'll never visit this hotel again The staff, the room, the service
Easy way to get beaches None
La autopista estaba a 100 metros de la ventana de la habitación. Me despertó el ruido de los camiones y las motos. Pediré una habitación en el otro lado del hotel la próxima vez.
Ubicación En la habitación hacía calor La manta tenía un agujero El techo del baño está mal arreglado Las lámparas no funcionaban Mala conexión a wifi
Su ubicacion, lo que permite facil traslado tanto en la ciudad de Tampa, asi como, al resto de las ciudades cercanas. De igual forma me agradó mucho su proceder ya que aun cuando me fue imposible arribar en la fecha original previstapor problemas con inmigracion en mi Pais, no me aplicaron ningun cargo por penalidad por no haber cumplido con la reserva original. El horario nocturno del Restaurant, deberian extenderlo hasta un poco mas tarde.