Servicio de lavandería y la zona de la piscina. Muy limpio! Gracias.
Tiene piscina y bañera de hidromasaje y gimnasio Sin desayuno
No era lo que yo estoy acostumbrado a
N/A Check-in tarde. No hay televisión por cable.
Costo Los estándares y la zona.
La ubicación no está mal Limpieza mejorable
Sin nevera ni microondas en nuestra habitación.
El complejo está cerca de las atracciones locales ¡Sucio!
Que era muy verde Reservamos una habitación para no fumadores y olía a cigarrillos. Olía a suciedad. Nos fuimos. No se lo recomiendo a nadie.
La comida y el desayuno son buenos Abandonado, sucio mi habitación no tenía teléfono. Los empleados del hotel argumentan que el dueño no quiere invertir Horrible !!
Bar y vestíbulo limpios, personal de limpieza Algunas de las comodidades listadas, no estaban disponibles.
El balcón sobre la piscina estaba muy bien.
Bien cuidado, incluso si de moda Los huéspedes ruidosos
el precio y que está muy cerca del downtown, del aeropuerto y de los malls Olía un poco raro y había mucho jaleo
la buena ubicacion, que estan muy limpios, bonita vegetacion, es un lugar muy tranquilo y con bastante estacionamiento
Accesible, internet gratis. Las opciones del desayuno incluido están muy limitadas
la climatizacion de la habitacion, asi como el trato del personal, la forma tambien del mismo, en general me ha encantado. no, nada en particular, esto todo muy bien.
El personal es maravilloso. El hotel es uno de los más limpios en los que me he alojado jamás. La comida era buena y el camarero fantástico. Recomiendo encarecidamente este hotel.
Ubicacion La habitación tenía un olor extraño que nunca se pudo controlar
La ubicacion y la relacion precio-producto Solamente que un grupo de adolescentes estuvo hasta altas horas de la noche gritando, no permitiendo descansar a los demas huespedes. Supongo que podrian haber sido alertados por personal del Hotel.
Amabilidad del Servicio
El trato del personal y la ubicación Falta espacio de estacionamiento y el baño un poco pequeño
Lindo hotel antiguo, gran relación calidad-precio Era un poco ruidosa, cerca de la piscina
su gente muy calida y servicial, hablaban español y nos dieron la facilidad de entrar antes de la hora de registro y nos guardaron por varias las maletas el último día luego de la entrega de la habitación. Nos explicaron como llegar a todas partes y pidieron taxi cuando lo necesitamos, muy serviciales y amables, nos hicieron sentir como en casa. su ubicación es muy buena si vas en automóvil, pero si vas a transportarte en la ciudad por autobús o trole, es mejor buscar un hotel en downtown o oldtown San Diego.
Under construction. Noise is unacceptable. Parking is a mess.
My boyfriend and I loved everything! The bed was comfortable, the room was spacious enough, the room service food was delicious. The internet never gave us any trouble. The pool was salt-water instead or chlorine and was a very comfortable temperature. The service from the employees was spot on, as well. We kept interacting with the same man at the front desk, and he was extremely helpful. The one thing that I didn't like was the hot tub: the water was just a smidge too hot for my comfort, BUT I was able to adjust to it after a few minutes. That's more of a personal preference kind of thing, I know plenty of people probably like a hot tub to be exactly that temperature or even hotter, so it's not really a complaint.
Staff was very nice, welcoming and helpful. Location is great, in the center of mission valley. There was a bug in our room but they sent someone to clean our room while we were gone. They asked kids to leave pool area at 11pm but let us stay a bit longer which was nice since kids were a bit loud. Comfortable bed. A bug in our room. Parking = $$$.
I love the location! There are many shopping centers near by and everything else is pretty close as well. The hotel was also very nice and had a nice staff. I didn't lik that the housekeeper kept knocking and knocking at 8 am trying to clean our room when we were sleeping.
Very close to where we went ( Sea World, San Diego Zoo and Balboa Park). Nice mall nearby. We couldn't figure out how to undo the bathtub drain but someone came by right away to help us out.
Conviently located and though it iis next to hwy our room was quiet, beds amazingly comfortable from the bedding to the mattress. The hotel staff in all.areas ie registration, restaurant, service help were all friendly and helpful. The hotel amenities such as pool and gym are also very clean.
Great bar and dining staff! Parking is not ideal and excessive costs!
the location no refregation on the room and save box
The room and bed return my depositl Return of deposit
The moment you walk in it smells so amazing like really clean and has a great atmosphere. The staff is friendly and everything is so nice and modern. The room was a perfect amount of space for 4 and it had everything stocked. Parking is in a garage right next to the building and you feel very comfortable and safe. Will definitely be returning soon! :)
I felt comfortable, secure and very quiet to rest with a nice view. Location is very convenient for different purposes. I liked all
NOTHING! By far the worst hotel experience I've ever had. Weeks in advance I pre paid for two non refundable rooms, which were guaranteed by Kayak. I arrived and they only had one room and they oversold the hotel. I let my parents take the one room and the girl at the front desk seriously told my wife and I to sleep in our car. They then fought to keep all the money for the room and made up a lie about offering me a room at another hotel. This never happened. "Casa de rental car" doesn't count as a hotel room - I've never been more angry or offended by a hotel in my entire life. Complete snake oil salesmen. Don't go here after you paid for two rooms weeks in advance if you plan on sleeping in them - only pay if you want to be seriously instructed that they're sorry, even though you paid for two rooms they do t have any more and you're welcome to sleep in your rental car - but still pay them! I plan on filing a claim with the BBB for their fraudulent actions, along with a dispute on my American Express and I'd love to know how kayak will handle this.
Su ubicacion es privilegiada a demas su lugar de coneccion y trabajo es excelente. Que no tiene refrigerador para alimentos en la habitacion. A demas me molesto el bloqueo en tarjeta de credito por casi 800 dolares por 8 noches de estadia.
no me gusto que si no quieres que te cambien las sabanas y las toallas (para ser ecologicos) tampoco te hagan el aseo en la habitación.
Era limpio y cómodo, el personal era agradable. Los precios de la tienda son absolutamente demenciales... cobran por el café y el té? Y luego al parque, como hay otras opciones... Eso es robar.
su ubicacion, lo practico de sus instalaciones, cerca de todas la s atraciones turisticas de San Diego, y los centros de compra el restaurant reducido en opciones para cenas
La habitación 404 era demasiado calurosa!
cercania con todo que cobren tan caro el internet en el cuarto y el estacionamiento
El personal es muy atento No.
el servicio ,la atencion y el lugar es exelente muy cerca de todo ,comodo silencioso y eso que se admiten mascotas ,el precio razonable por su calidad no
La buena ubicacion para poder trasladarse en automovil hacia todos lados en San Diego. Que algunos de los conserjes no hablen Español.
Excelentes instalaciones y ubicacion, con un costo bastante razonable. La cama muy comoda. Precio razonable en el estacionamiento. El personal de recepcion muy amable.
Estas zonas estaban limpias y bien cuidadas. Las paredes eran finas por lo que oímos todos nuestros vecinos y sus hijos hasta la medianoche. (Teníamos que levantarnos a las 4:45 de la mañana).
La ubicación era impresionante. Estábamos cerca de todo. Me gustó el restaurante y el personal de registro fue amable y agradable. Las habitaciones eran satisfactorias. Me volvería a alojar aquí de nuevo. La habitación no era inmaculada, pero estaba bien. El personal de noche tiene un pobre servicio al cliente. Me parecieron muy arrogante y no parecía que quisieran ayudar.
La ubicación es buena El personal es amable Las habitaciones son agradables y limpias. La piscina estaba cerrada por reparaciones No hay desayuno
Gran estancia y un personal maravilloso. Gracias a todos.
Lugar tranquilo Nos sentimos un poco decepcionados. El aire acondicionado tenía una fuga de agua que caía sobre la acera. Los aparcamientos estaban muy apretados.
Me gustó el minirestaurante y el espejo en la habitación No me gustó lo pequeña que era la bañera, o lo caro que era el desayuno.
El personal era excelente. El restaurante era muy bueno. La ubicación era justo lo que necesitaba La habitación estaba un poco deteriorado en su apariencia.
Las toallas en nuestra habitación tenían manchas de lápiz labial. Hace que te preguntes qué más no limpian.
Me gustaron las dos damas en la recepción!! Que sólo me alojé por una noche.
La vegetación, la habitación, la piscina y el spa. No hay suficientes toallas de piscina disponibles por la tarde. El spa abierto 24 horas necesita limpieza
Un excelente servicio al cliente y excelentes comodidades
Bastante terreno... un montón de árboles Habitación demasiado pequeña. llave no funcionaba
La tarifa tiene un coste oculto que te cobran en el check-out
Ventajas: ubicación, aparcamiento gratuito, precio Desventajas: el olor de la habitación era horrible. Abrimos la puerta y ventana, y tuvimos que mantenerlas durante un tiempo, pero no ayudó. Las camas no son muy cómodas. Aire acondicionado ruidoso.
El personal era amable y las habitaciones estaban limpias. No hay agua en el gimnasio ni en las máquinas expendedoras, no había desayuno, ni siquiera un lugar para comprar uno.
Es muy tranquilo y limpio y esta muy cerca al zoo y el seaworld muy remendado!! No tienen desayuno incluido!!
El precio de la habitación No está limpio, las sábanas de mala calidad, muy ruidoso Cobran por aparcar Chico grosero en el registro
El hotel es impresionante, y bueno para el precio.
Ubicación, personal amable y servicial
La habitación estaba limpia La ducha tardaba demasiado en tragar el agua
Era muy cómodo y tranquilo. 2 noche de estancia. La humedad de la habitación era alta y sentí humedad del aire acondicionado o algo así.
1. Precios razonables. 2. Había una larga cola en recepción, pero el personal era muy servicial y agradable, así que la larga espera era más soportable. 1. Estábamos en el segundo piso. Pudimos sentir el suelo que vibraba, cuando había gente caminando por el pasillo. 2. La puerta del baño es difícil de abrir y cerrar. La cerradura no funcionaba bien.
Es fácil llegar a cerca de las autopistas. El personal era genial. Tuve que pagar por el aparcamiento.
Close to Tiki Oasis at Crown Plaza. Very costly, maid and other staff member gabbing outside our door, children running up and down hallway on breakfast floor.
Very clean , great customer service , good price I say average for the location I really really didn't like that they charge me 10.00 for parking my car in their hotel ... the street was full of car so I didn't have a choice .. and that was my deal breaker I will not use this hotel ever again . .. I have stayed in other hotel in the area with no one charging me for parking ,specially while I'm a guess paying .. very disappointed on that ..
The beds and pillows were comfortable. Terrible location with tiny parking spaces, even for my compact. Dirty! Terrible breakfast. Loud!
It was clean, comfortable, a convenient location and a good value for your money. The free breakfast was better than expected. The staff was very accommodating when my room wasn't ready on time and immediately provided me with another room that was ready. I didn't like that when I arrived at 4:00 PM for check-in, I was told that my room wasn't ready. We had somewhere to be and needed to freshen up, so I had to ask if another room was available. I appreciate that the staff accommodated my request, but I find it odd and off-putting that my room wasn't ready at check-in time. Also - it was very annoying that there were no black-out (or even thick!) curtains, only sheer curtains. It was also very annoying that we were level with a road so that when every car drove by, their headlights flashed brightly into our room.
I made reservations at this location via kayak and upon arrival I was told by the shift supervisor that they were over booked and did not have a room for me. After hearing this I watched 2other families check in!
proximity to various sites. There was a lot of construction going on in the hotel and that was not disclosed before we booked it. I probably would not have stayed there if I knew that. Also, other guests were rude and running around and slamming door at all hours. I guess that is to be expected at a semi-low cost hotel. Plus, the website stated that all rooms come with a microwave, which ours didn't and when I mentioned it to the front desk on checking out, they asked if I had requested one. I stated that I did not because when I booked the stay, it said one was included. Didn't need one until the night before we checked out.
Liked the location and amenities very much. The staff was accommodating and courteous. The breakfast was more than adequate with a clean dining room. Location was great for our activities. We certainly would return again:-). Only thing was the scratchy paper goods:-(
We had an Awesome time in San dieago, and the hotel was perfect for us.
Location Overpriced for the age of hotel. Paint falling off the walls. Carpet coming of the borders of the room. Very noisy while I was trying to sleep early morning. Air conditioner didn't have a heat setting so it was freezing in the room the whole time. Giant crack in the bottle of door that was not sealing and letting in more cold air.
nice room, facilities, great pillows noisy, doors to guest rooms slamming made loud noises
Very close to all attractions Nothing around that can be reached walking
good service, central location Smelled like cigarette in non-smoking room, tried twice to deodorizer but did not work... Hotel staff did not offer any other options.
We loved the trees and green all around the premises. Very good location. Quiet. Nothing
Gran ubicación. Las camas son cómodas. Personal amable. Linda decoración inspirada con estilo de playa. Este hotel estaba en construcción durante nuestra estancia. Necesitan algunas mejoras... doble acristalamiento (la autopista es muy ruidosa), barras de toalla y pequeños detalles por alto.
Muy buena atencion Mala conexión wifi
el personal fue muy atento y facilitaba la informacion que necesitabamos conforme pasaban los dias nos iban quitando las toallas
Económico. Es un hotel para estar no más de 3 días. Buen desayuno para el precio del alojamiento.
Era un lugar adecuado para dormir mientras exploras SD
They did NOT have the room available when I arrived for check in. This was an AWFUL experience as I was traveling with children and an elderly person with no bed for them.....
Location was very convenient with easy access to freeways and close to all the sites. The hotel is clean and the staff is very friendly and the beds are comfortable.
It was convenient to use their business center, service was great, staff was friendly, beds were extremely comfortable. Room was clean and had modern decor. Would definitely stay again, although comparing this to other city and beach hotels in this range, pricing for this room should be less, especially if parking is $10/nt.
Staff was polite They gave me a room near the elevator on 2nd floor despite my advance request for upper floor. Had a view of a wall & roof! No safety box for my laptop. Pipe noise occasionally. It was priced well but I'd rather pay slightly more for better place next time
I didn't like that I had to pay for parking. I mean I'm spending good money already just by staying there. Why do I also have to pay to park my car in the hotel.
Right of the freeway so it was easy find and close to restaurants.. $20 per night charge for parking, no microwave in room, the room we had was very small and near the stairway so we could hear the foot traffic thought it the night. TV control had a significant lag. One set of elevators was old and dirty.
Nice facility and it was Clean Entire Building was stuffy. We stayed on presidents weekend( also Valentine's Day) and staffing was not adequate to serve many many guests.
Too expensive for what was offered Front desk least helpful (I had problem with WiFi and front desk immediately said my device is problematic, without any investigation). WiFi was horrible. I feel the hotel is misleading in that WiFi is not free, as that is horrible. So you have to purchase paid WiFi!!!! Chairs don't go up and down on press of the lever. Hardly any options in the Bistro. No room delivery during the day. Never coming back unless I don't have a choice.
The toilet doesn't work well, and the bathroom is a bit horrible. My first time to live this kind of hotel, but also would be last time...
having to pay $20 per night for parking was not a nice surprise at check out
La ubicaciòn La puerta de la habitaciòn 214 hay que abrirla con un bulldozer!!.
Hotel correcto, limpio y con desayuno continental incluido. A 10 minutos en coche del Zoo de San Diego y Sea World. Para una familia de 4 personas la habitacion era muy justa.
Se puede llegar a cualquier lugar de San Diego rapidamente El desayuno siempre es un mundo de gente y muy poco lugar
Buena ubicacion buena relacion costo Pocos lugares de estacionamiento
La amplitud de la habitación (camas). El baño un poco anticuado y pequeño.
muy limpio, la cama muy comoda La alberca muy chica, no habia toallas para alberca en area de alberca.
Excellent service It is an old hotel, rooms and carpets smell horrible.
La cercania a todos los destinos importantes en San Diego el acceso a internet en la habitacion tiene problemas y debe mejorarse
muy bueno el estacionamiento.la habitacion.buen mantenimiento pues se rompio un grifo y lo arreglaron rapidamente no
La situación del hotel es excelente, cerca (en auto) de muchos centros comerciales y atractivos turísticos. Las instalaciones son muy buenas y cómodas. El desayuno es limitado e insípido, aunque suficiente para pasar la mañana
stayed 9,21 to 9/25/2009 I could not stayed at a nicer place, we were treated like queens. From check-in to check-out the staff could not have been more helpful and kind. The meals were great and helping us with things to do were wonderful. I will sure stay there again whenever I go to San Diego!!!!!
This hotel is well-kept and accessible to many San Diego attractions. It is close enough to both the airport and the highway to make it relatively easy to go anywhere in the area. We like the weeknight light meals that are served as well as the fact that the breakfast entrees change from day to day, which is especially nice for a multi-night stay. One downside has been that when the hotel is full, there can be shortages of some of the food items at breakfast and dinner because they run out. Also, accessibility wise the parking lot spaces are very tight for a regular size vehicle. There are only a small number of washers and dryers, so there can be a wait to do laundry. Overall, it still is a very desirable and comfortable place to stay.
We stayed here for our last vacation with our 3 yr old daughter. Great hotel if you have kids, they have a kids suite with their own room & bunk beds. Great free breakfast buffet, free drinks/snacks in the evening. Great toddler pool, very kid friendly. Nice room, clean, plenty of room. Staff was friendly to us, even upgraded us to a kid's suite when we accidentally booked a studio with no questions asked. We'll be staying here again this summer. We love it!
We stayed here for 7 nights and paid $*/night for a 'kids suite.' When you add over 10% for taxes and $10 a night for parking, it was no value at all at pver $* a night. The master bedroom was very small--just a bed, 2 night stands and a dresser with TV--you could barely squeeze by it to get out of the room. There was only one bathroom--for that price there should have been an additional bath for the kids. There is no logical way to get to the lobby other than through the pool area. For a building built in a square shape, it made no sense. \nThe breakfast buffet was full of variety but none of the food was of the healthy vareity. In trying to stick to healthy eating, my only choice was oatmeal or toast. The cereals were all sugared. There was LOUSY fruit....I expected great fruit in California-afterall that is where most of it grows! I get better fruit in Boston. \n \nThe staff was ok, we didn't have much to do with them so I can't judge. The parking was crowded at night, ridiculous t...
Our stay was absolutely the worst... the staff was rude... there was no parking available in the gated lot... forced to park in front of hotel... and then told we had to move our veihicle. The staff was rude, the first room the gave us was already occupied... gave our key to a visitor whom we did not want to be able to just walk in. And then overcharged us for our stay. Will never stay in another Residence inn again... more of a Resentment Inn!
Traveling on business I used Residence Inns almost exclusively as they are almost always geared towards business travel, however this hotel is not. It is geared towards families. You gotta love kids, lots of kids to stay here. Additionally there are several huge reasons for anyone to steer clear of this hotel. First is the parking: $10 per night does not guarentee you a place to park. Their parking spaces are actualy too narrow to accommodate anything bigger than a compact car. Prepare for car dings!! Second, the condition of the room was below what I have come to expect from Marriott. Third, the staff at the front desk was not helpful regarding our disatisfaction with the room and parking problem, obviously they have heard it all before. We moved to a different hotel. There were a couple good things, the breakfast buffet, though hectic was well-stocked and the staff working in that area were very nice. The pool looks very inviting. I am sure the kids love it. This just isnt the kind o...
The Pros b Nice setting with palm trees and a few flowers. Easy access to/from freeway. Close location to Zoo and Wild Animal Park. The Cons b Grungy bathtub. Carpet not laid nicely as there were many ripples and we almost tripped a few times. The bedroom was small and there was no place for suitcases.
We stayed here for three nights when we had our place tented for termites. The staff was wonderful and the location is great. We turned it into a mini vacation and spent days at the zoo and SeaWorld. Discounted tickets were available on iPads in the lobby which saved us time and money getting into the theme parks. Night time in the lounge area was great with the free beer and wine and we even made it to the pool e few times. The experience here was very enjoyable and we would recommend this property to anyone coming to San Diego.
I am currently writing from a room in this hotel. I can easily hear the people in the hallway, the TV next door, and the LOUD whirl of the industrial washers and dryers in the next room. The hallways and stairs are filthy. The parking spaces are actually too small. Your car is likely to be damaged just by others opening their doors. Breakfast was a nightmare. Hundreds of kids attacking the buffet with parents doing their best to help them through.The saddest part to me is that we are elite members of Marriott and stay at Residence Inns all of the time for work and travel. This is the first time I have ever not felt safe at a Residence Inn and not been able to work. Regrettably, my husband and I are moving to a newer full service Marriott here in town. The staff has not been helpful with this transition. I contacted Marriott directly to have the issue resolved. So if you have a pack of noisy kids who you allow to run in the halls and spend the entire day at the pool, and want to be with...
It was nice that they served a light dinner as well as a breakfast buffet. The breakfast buffet was great! The pool facilities were really good for families.The hotel was clean. The bed was so soft, it made my back hurt. The staff wasn't very friendly.
Comfortable, clean and good staff. Breakfast items ran out quickly. Staff tried their best to keep up but had to wait for things to be available.
breakfast waffle batter brand needs to be changed--too dry and tasteless when cooked. Warm fruit toppings and whipped cream would have been nice for waffles. Scrambled eggs should be on buffet.Not everyone eats omelets,especially kids.Stick with traditional breakfasts.
Loved the 24 hour hot beverages and the pool. Breakfast included was a great bonus. Was upset that the maid opened our door 20 minutes before checkout time, even though we had a Do Not Disturb sign on the door.
No hay microondas
El confort de las habitaciones y las galletas del lobby son excelente detalle de bienvenida.
El cobro de estacionamiento muy mal
La ubicación, comodidad de la habitación y facilidad para ir de compras y salir a los freeways, asi como el precio El cobro y suciedad del estacionamiento y le falta mantenimiento por fuera al hotel