El personal era genial. Muy amable y servicial. La moqueta parece vieja
Para turistas, no para un viaje de negocios. Las habitaciones son grandes y cómodas, aunque al hotel le queda mucho para ser un “resort de lujo“. Lejos del centro de San Diego. Restaurante/bar cierra muy temprano.
1 Queja: No servía el control remoto de la habitación, lo entregamos en recepción, y en la 1a ocasión nos lo regresaron igual. Lo que más nos gustó son sus certificaciones respecto a la sustentabilidad. Felicidades por ello!!!
Location Room was dirty esp. the bathroom. Was given a room in the 2nd floor above the lobby. Our friends who declined this floor and got a room in the high rise building had much better rooms.
Great location. Fun pool for the kids! Paying for parking.
The view was beautiful -marina right in front of hotel. Room was moldy, smelly, single pane glass , so I was up most of night because of noise outside. Would not stay again -self parking was also $36/night
pools and location were great. lots of family activities. Noisy rooms, bad wireless (could not get reception in the pool area)
Onsite restaurant was not that good, food and service
It'a all about the location. We could see and hear the fireworks from Sea World every night. We borrowed boogie boards and an umbrella so we could enjoy a day at the beach with comfort. We selected a room with a view. What we got was a view of trash bins. They charge a $19 resort fee per day, and you also have to pay $27/day to park in their lots. They have LOTS of "extra" fees that I was not aware of. Their bed was no better than a Comfort Inn, and at the Comfort Inn they definitely have better pillows. I expected more and received a lot less.
View, patio, comfortable bed, clean, no smell in room. Paying for parking ($35 per night) $100 fee for my dog. One kind of fancy restaurant on the premises. Should have some place nearby where you can purchase coffee. We had to walk a bit to Einstein brothers which is a bagel place just to get coffee. They had coffee in the rooms but then you're using paper accessories like the cream.
I love the hotel overall and the on site restaurant/facilities. The rooms could use a bit of upgrading, specifically the bathrooms need to be updated. the shower and shower hardware was not very clean or nice.
Juat awesome place Expensive parking, resort fee added to my bill
the room was not well maintained the tub has some kind of paint over it and there was a massive chip out of it. I complained to the front desk, who would not let me speak to a manager. Therefore nothing was done to improve my situation and I have little faith that the overall issue of poor maintenance was addressed. this was in the "suites" section. I actually wanted to be in the tower and they moved us to these and said there were no rooms in the tower. So be sure to emphasize what room type you want.
Pool was amazing, nice restaurant, friendly staff Parking price is ridiculous, cost an extra $60 just to have my car at the hotel I was staying at! The room temp was weird, would get really chilly with air on and really stuffy with it off, setting thermostat didn't help. Restaurant was nice but also pricey.
lo mejor es la ubicación y los servicios que ofrece de relax (SPA, piscina, etc.) la limpieza de las habitaciones era absolutamente aleatoria, teniendo q salir de la habitación algun dia a la hora de la siesta para q la hicieran
Buenas vistas desde el lobby, limpio y organizado para realizar el check in - out, de fácil acceso. Las habitaciones que nos tocaron eran antiguas y teníamos entendido que teníamos habitaciones con vista a la piscina y eso no se cumplió.
la pantalla de la habitacion las instalaciones se ven viejas
Muy buena ubicación. Personal amable, las habitaciones están muy bien. Aparcamiento de pago. La mayoría de los servicios de spa tienen un coste adicional.
Nos lo pasamos genial. La boda de nuestra fue fabulosa, todos los detalles bellamente cuidados. Muchos invitados de fuera de la ciudad estuvieron tan contentos como nosotros.