Muy limpio, parecía recién remodelada.
Nada. La recepción no fue muy servicial coordinando el transporte. Las almohadas eran del tamaño de un kleenex. El ascensor olía a cachimba. La habitación olía a cenicero.
Tranquilo, de no fumadores, el personal era atento Las habitaciones eran viejas y antiguas, el color era horrible, la cama, el desayuno continental era escaso, las unidades de aire acondicionado viejas y ruidosas.
The staff. Very convenient to the airport. My non-smoking room smelled of smoke - bathroom not clean
Hands down, the service! Whitney who was at the check in desk when I arrived was do helpful & was so nice about everything! She even laughed along with me while I was feeling so outa sorts and I went to my room in a completely different and better mood than I arrived in due to outrageous family issues that day. She assisted my aunt, who booked the room for me, who is completely challenged by anything involving technology. And was clear, precise but very patient and accommodating with her. Best experience ever!
The location was fantastic. However, all but one of the staff were curt and unfriendly. I was traveling for business. The water was shut off while I was mid shower. I literally had to go to my business meeting without having been able to rinse-out and style my hair. I was told there was an emergency water issue and they had to shut it off and "didn't have time to warn all the occupants". Would have been nice to have a warning. After, the front desk person was helpful in complying with my being given a refund due to the issues. At the end of it all I feel I was treated fairly given the inconvenience.
The staff was nice and they were clear about giving directions. The tv and channels were good ones. The room we stayed in had a fridge, sink, and two top stoves. It also had a table with two seats and a couch. I liked how the closet had a curtain to cover your clothes. The room design was nice and better than it expected. I don't like how the tub was clogged up, but as I was about to call the front desk, the man who gave us our room called to make sure everything was ok in the room, so right away I told him and he sent the maintaince guy up. The bathroom could have been cleaner but it was not disgusting.
Room was OK .Not fancy, Location good. Owner antagonistic. Wanted to extend the stay. She said there were no more rooms available. Went onto Kayak and found a room for 3 nights. (Think they wanted to charge more for their rooms without the web site.) Kayak sent the reservation on their fax. She held it tight in her hand so that I could barely look at it. At each point in the negotiations she disappeared into her apartment without a word. There is NO customer service here. She said we would have to change rooms. But when her husband was at the desk, there was no problem in staying in the same room. Had mild diahrrea on the sheets only...they threatened a $150 surcharge when all they had to do was wash the sheets in bleach. The room next door were noisy till all hours of the night. An OK room but the management was horrible.
I liked the price and the ease of finding it from the Interstate. I had hoped it would be closer to Old Town as I had to take a cab back at evening's end.
Clean Front desk sucks!
My friend and I needed a place close to the convention center and this place was definitely a stone's throw away which helped with commuting over the course of 3 days. It's not the most luxurious place, but if you just need a place to sleep, then this place is fine. Has some good sides and bad sides, but if you're on a budget and you have a buddy, this place is alright to stay at. Sometimes smelled a bit like smoke, but it might have been from the other rooms.
Was nice and clean, friendly staff. Close to Ihop for Breakfast so that was nice.
The availablility of staff. I arrived at 2am and loved that I could still check in. The hotel was like any other. A little run down and we there was a needle in the bathroom. Not very clean.
Staff was friendly Noisy night club on property. Thugs hanging out in parking lot.
I wasn't really expecting the best hotel when I got there but at least a semi clean room would have been nice. The bathroom was disgusting there was urine all over the toilet seat and the bed looked as if they had just made the bed with used sheets. My towels looked used too, so I asked for a few extra and got treated like I was asking for gold. Location isn't so bad.
I like the fact that we had free parking and it was close to an IHOP so we could have breakfast and relatively close to our destination. And it had air conditioning. The price was right for just a place to sleep and it was clean but the furniture was cheap. Someone was playing a stereo really loud til around midnight and couldn't get to sleep right away.The staff was a little rude & argumentative while checking in.
I didn't like anything My father got bit by fleas in this hotel when I asked for a refund I was told my the front desk girl the manager said 'no' when I told her about the situation she stated 'I just work for the manager, I can not do anything' this place sucked --- dolla
Clean and pool People outside talking all night. Traffic noise
Convenient! Typical cheaper motel.
Me and my boyfriend liked the location how it was close to down town.there's a fridge.a.c.was ice cold.shower was hot The smell of the room was strong. The lady at the front desk was rude.I think I got bit by need bites
The price and location Beds were too close together
The location is definitely in the heart of downtown. It is fairly close to a lot of Sacramento Landmarks. The room we received had a very distinct odor. When we asked to move to another room, the room also had the distinct but faint odor. We stuck it through. The TV was a bit crooked, but it worked for one night. Definitely not luxurious.
Place is ghetto room has roaches, theres no microwave like it says it does and management barely speaks english. I had to cancel my stay. It shouldn't even be posted here. I didnt like everything. Place is a trash.
the TV but that went out every now and then. The hotel reviews say everything. There was no refrigerator and no microwave not even in the office. The TV and internet did not work.
Location was amazing and they cleaned the place top to bottom, including powerwashing the parking lot. Housekeeping staff was very friendly as well. The motel is a PokeStop as well! Would have been nice to have a continental breakfast, but that's really the only thing they lack.
The only thing good about this place is the location. I feel really duped by booking this. Your website said this was a 3 star hotel and this place was far from it. It's more accurate to be a 1 star maybe 2 but that'd be sorta pushing it.
Nothing There is the stain on the sheet of the bed. I have asked to change the room but it is the same. Also, I found some insect coming out from the bed. For this one is rated for three star and the quality is less than a star.
Nothing Everything, there were steps and no elevator, people were clearly living in the parking lot, there was a low entrance clearance to the parking lot and a gate that could be opened but when i called the hotel wouldn't open it and the room was falling apart
Nothing, other than the fact that its location was somewhat close to the bus pick-up point for the California International Marathon. Most everything! At check-in they could not find my reservation. Had I not had my printout I would have been out of luck. Had to squeeze between one of the beds and the door to bathroom. Bathroom door paint badly chipped, would not close completely, etc
This guest did not leave comments about this hotel.
Que se podía bloquear la puerta. Tenía aire acondicionado. Tenía agua caliente. La comida del desayuno era mala. No estaba en un buen vecindario. Hay muchas cosas que necesitan reparación. Sólo había un ascensor. No tenía secador de pelo. No teníamos toallas de baño, solo de manos
Really great for the price. Affordable, clean, seemingly newly renovated room. Complex well lit with security guard. No option for early check in. I asked at the desk to check in at 1210pm... (to change and get ready to attend a buddy's wedding) they told me they would call me when a room was ready but they never did. I changed in my car :/ also you need an ID for each guest staying in the room and no outside guests after 8pm... that's kind of a hassle. My guess is that's to stop late night shady business issues? So it's kind of good in the sense that they're trying to keep the clientele classy... but what that says about this neighborhood is bad.
The room was reasonably clean for a pet-friendly room. I have stayed at MANY Motel 6's- both corporate and franchise, and this was the worst check in experience of my life. It took twenty minutes after waiting for about 15 for the people in front of us. The had issue with my VERY LEGAL temporary driver's license and would not take it. They asked for an outrageous amount of information from my friend (who looks like a bit of a hippie) that they did not ask of any of the other guests. I felt we were profiled, and the staff was rude, incompetent, and unprofessional. They had an ARMED GUARD standing watch with his hand on his gun when we pulled into the parking lot. DO NOT GO TO THIS LOCATION!!!!!!!! It was the WORST!
Nothing to like about this place Everything, staff was rude and unhelpful, room smelled of smoke, bedspread had cigarette burns and blood on them. I had to take my daughter to urgent care for treatment of bed bug bites. If anyone is writing good reviews on this place, they are lying. Our visit was on 11/11/15.
Melissa was very helpful and made certain my requests for a 1st floor room and early check-in were fulfilled. she is very efficient and kind!
Looks sort of new Reeked of smoke in a non smoking room Cold seeped in through the front door
The staff was friendly. I requested to have a room change because they gave me a smoking room. They said they could not change it because I already went in the room. I have to live with the smell. The walls are thin and I can hear people from other rooms. There are burn holes and marks on the linens from cigarettes. I only stayed for 5 hours and left to continue my travels. I was happy after leaving early. The neighborhood is alright but not the best place. It's almost at the ghetto. The price should be lower than they are pricing the rooms. I suggest to spend $20-$30 more dollars to Best Western a block away and it's much better and cleaner area. The pictures they advertise when selecting the room is very decieving. It's not real in person. Everything is old. The pIcs were probably before they opened. Never again.
Cost and Location was the only plus The past 2 times I have stayed at this hotel, something electronically has not worked and was a huge inconvenience. First time the wifi was down and when I called to reserve the motel the day before, they said they had wifi and said nothing about it being down for over 3 days. The most recent, their credit card machine and computers were down and took over 2 hours to check in. I was with a large baseball team of about 15 teenagers and we got in at 9:00 pm and did not get into the rooms until after 11 pm. When we checked in, the non smoke room smelled of heavy cigarettes and saw 3 cockroaches running around the bathroom. Not the best time at this hotel
I ended up cancelling. After me and my girlfriend showed up, they wanted both of our IDs. She had lost hers but I had mine. I'm the one who booked/paid for it. It's stupid considering every other hotel doesn't require that. Based on this experience, I won't book with motel 6. They can apologize all they want and give me all the reasons why they need everyone's ID, there's no way I will stay again. Customer lost.