We enjoyed all aspects of the hotel including the restaurant, bar, pool, room, proximity to downtown Phoenix and the Light Rail, employees, and convenience of having a fridge/microwave in the room. Special callout on the pool which is much nicer than similar hotels and having a pretty nice restaurant & bar on the premises. The top issue with this hotel is its location. It sits up against the 17 Freeway and the road noise is significant. If you get a King Suite, it will most likely have the bedroom area / window right next to the freeway and is very loud. I would stay there again on a subsequent visit, but I will be sure to not book a King Suite and I will specifically request a room that is quiet. I also notice the traffic is louder on the 3rd floor, so I will also try to stay on a lower level. There was an odor in the room. I actually bought an air freshener from the store to put in the room. The free breakfast is OJ, Coffee, Sweet Rolls, Bagels, Muffins, and Apples. It would be wonderful to have something healthy besides apples (yogurt, oatmeal, additional fruit). They do have oatmeal and yogurt on the restaurant menu for $7 each which I took advantage of.
Hotel staff was friendly, pool was nice, lobby/restaurant/bar area was nice. Price was certainly competitive. Could hear a fair amount of noise from outside the room at night. No open electrical outlets near the desk in the room. Not much of interest within walking distance and it's a bit confusing accessing the hotel from the road (for cab/Uber drivers).
El personal era muy amable e hizo todo lo posible para hacer que la estancia sea confortable. Había un televisor con pantalla plana en la habitación. La habitación no me pareció atractiva, ningún sitio donde enchufar dispositivos electrónicos, la limpieza muy fuerte olor de naranja en la habitación. Paredes muy finas, podía oír la pareja junto a nosotros, el desayuno. Nos alojamos en la 4ª planta, sólo hay una máquina de hielo en la 3ª planta al final del pasillo ... un poco espeluznante. Muy anticuados accesorios de baño, baldosas y pequeñas toallas blancas baratas. Preferiría más hospedarme en un hotel de cadena la próxima vez.
The price for one night is unbeatable. The room was nice. Very modern. And the lighting was absolutely amazing. Perfect mirror to take selfies in. I have never delt with such horrible customer service. CeeCee from front desk was extremely rude and had no sense of customer service.
Checking in was a complete nightmare. After we checked in we couldn't access our room till it was cleaned. Finally went to our room only to find someone had been given our room. Given another room and that one looked as if someone had been murdered in our room. Box spring has huge blood stain that didn't look that old. Drug deals, homeless people, prostitues, gun shots. Absolutely horrible and I have no clue how they are even open. Worst hotel ever!!
Nothing . I liked nothing about this place . Roaches alive and dead all over it was so nasty within two minutes of being in the room I regathering my shit and left . Nastiest place I've ever thought about staying . Renting to the drug locals and didn't feel safe at all . Just nasty ... Stay away from here Roaches , the other people staying , noise , toilets stained and sink stained . And live and dead roaches everywhere . Disgusting ... Immediately left and found another motel to stay in .
Filthy dirty motel. Not worth the price. The motel is a hangout for criminals, drug addicts and prostitutes. Rooms that were supposed to be non-smoking reeked of stale tabacco odors. Horrible hotel. Swat squad with subscribe guns were active on the premises.
Proximity to Fry Bread House restaurant. Really shady part of town and sketchy people. They advertise WiFi, but it costs extra. I worried about the security of my car and it was loud.
I liked that I had shelter I didn't like the burn holes in my cover the weird leakage when I flushed or washed my hands
Liked the location, room size, price and customer service DID NOT like bugs and roaches in the room, had to get my own bug spray, fees for WIFI, no breakfast included