I would categorize my stay at the Super 8 in Ontario California as 'tolerable'. First, my room (221) had the overwhelming smell of carpet deodorizer which permeated my nose and lungs to the point feeling naucious. This made it very difficult to eat in the room since I could literally taste the deodorizer. Second, adult men and women were yelling outside and going in and out of rooms very late and into the early hours of the morning both nights of my stay. I have experienced this only one other time at a motel where prostitutes were allowed to solicit business. Third, when I returned from business the following night my key card had expired even though I paid for two nights. I had to carry all my bags back down stairs to the office to get it 're-updated in the system. Fourth, the office staff who checked me in failed to offer to give me the pass code to access the free Wi-Fi. It was not until the following morning that I had to ask another office staff for the pass code. Finally, there was no maid sent to clean my room and make the bed, place fresh towels or anything the first day of my stay, despite being gone the entire day.
Nothing I didn't like the fact I was double charged for the filthy room and they denied it when asked.
Updated and clean No shower curtain
The staff ia very friendly and helpful. The motel is decent. Nothing fancy but is ok. It is in a goos location. Has fast food within walking distance. I had to have my fridge and microwave changed cuz the one in the room did not work but the staff was more then happy to help!
King room. Non smoking. Late check in was granted. Howecer, upon arrival we asked for extra pillows. They only had one extra pillow at the front desk. Then come to find out there were no bath towels in the set ups. Had to personally walk down there b/c the front desk couldn't leave the front in staffed. Floors were not completely clean and there was hair left all over the bottom of the tub. And there was only one creamer set up left with, by far, the worst coffee ever. In a pinch this place works. Just don't be too picky.
I didn't stay at that hotel. In fact I now I have a huge cell phone bill because the company called me from a +66 country code. Also because they were in Asia my dates were wrong. Causing them to continually switch the hotel until I finally got a room at Econlogde Ontario. Which was dirty and hadn't been vacuumed in a smoking room. I was in town for a Martial arts competition. To say I was unhappy is an understatement. I will never use this site again. I travel to over 10 competitions a year and never have I had such a horrible experience with a travel site.
Great owner Check in was 11am instead of noon.
Comfortable room size. Easy access to freeway and airport.
we were given a room on the first floor, an easy walk to the shuttle. This was thoughtful since we did not have a car. The room was clean and pleasant and amazingly quiet since it is so near the airport.
Nicely appointed rooms are a cut above. The place is well maintained and the breakfast had a good selection and was well stocked. Overall, it was a very pleasant experience and excellent value for Money. A bit noisy in the morning with the trains and proximity to the airport.
Comfortable bed, flat screen TV, granite countertop in bathroom No
closeness to the airport
The room was upgraded with new decor and a flat screen television. It was a great bargain for overnight after arriving late and before leaving for Palm Springs.
i was amazed how clean and nice is this place and the the room was perfect, thanks none
Well appointed, comfortable, up to date, and the breakfast was nice with a wide selection to choose from.
Couldn't be more clean. Bed, restroom, and everything was clean. Close to freeway and local sites. Easy to find. When we first arrived, I had thoughts of finding a new place to stay. It looks like a better motel. Was thinking it was more of a hotel when I booked the room.
The location was quiet from freeway traffic.
Everything was perfect! Staff, room, pool, breakfast. It's worth the price!
The room was very nice, with a comfortable bed, flat panel television, and roomy bathroom Be advised that this hotel is near the railroad and airport. I did not hear any air traffic, but there were occaisonal train whistles. I did not find them bothersome
Staff was a bit nosey
The room and bathroom were clean and orderly. The bed was comfy. The owners were very warm and welcoming. The lock to the bathroom was broken. 2 out of 3 bedside lights' on/off knob was broken. There was no place to hang anything. Iron and hair dryer were available only at the front desk and not in the room. Breakfast was very basic; only cereal.
The family running it was very nice. It looks nice and updated outside, but it is very old and dated inside.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Comfortable bed, t.v , and cleanliness there was nothing bad
The absolute best thing about this MOTEL was the fact of it having Satellite TV and some premium movie channels. The pictures posted showed their more updated and modernized rooms. That was not the room i had received unfortunately. My room was very out dated. Ac/heater unit had broken knobs. No convenient outlets. Overall this place was a motel rather than a hotel.
Manager was rude staff
the sheets were clean and the tv worked. the carpet was pretty grimy and the light over the bathroom vanity didn't work.
The pictures do not do this justice. My room was very clean, well furnished and large. The front rooms face the main road so get one on the inside rear.