The hotel location is in city center and nearest to shopping mall which does not need a transport for shopping.
some of the facilities seems to no functioning such as toilet ventilation fans.. lights...
View from the hotel..
The convenience of the hotel being in the central as well as close to the river. Lighting in the room.
the bed is very comfy and clean
The friendliness of the staff.. Excellent!! The noise from across the river during their karaoke session at nights
The room was nicely decorated and it faces the river. The view then was so enchanting. We watched the sun rises and when the sun sets it was even more beautiful. The staffs esp at the entrance were friendly and helpful. I really enjoyed my stay at Grand Margherita Hotel, Kuching, Sarawak. No comment
most definitely no extended check out possible
location, breakfast Non responsivesive staff. Need to send frequent reminder.
Location is very good, in the middle of Kuching City
The location of this hotel is the best in town. Excellent king sized bed, very comfortable. rooms are not that clean
Location very good. Free Spa for relaxing....
The hotel design was fab, as was the layout and design of our room. We had welcome drinks on arrival and local cake. The manager couldn't have been more helpful during our stay, arranging tours and taxis for us. In fact all of the staff were extremely helpful and polite.The location was good and within short walking distance of the waterfront. While it was a little more expensive (but still a complete bargain compared to European prices!!)than other places we have stayed in Malaysia, it was well worth it. I highly recommend this hotel.
Staff were very friendly and attentive from the moment we arrived until when we departed. Hotel offered all comforts of an International hotel but much more personal. High quality decor in rooms and hotel.
Very friendly and helpful staff, spacious and clean room with all comforts, excellent japanese restaurant in the hotel (room service is also available without any additional charge). We made late check-out and they didn't charge nothing for it. Nothig bad, Everything was perfect!!!
warm welcome, very privat, helpfull staff, great breakfast, individuel no complaints
The staff were very helpful and friendly. Nothing was too much trouble for them
Suite space big, suitably furnished but maybe more utensils for kitchen/pantry. near amenities and city centre Living area tv so small, wall and floor maybe time for new coatings. only 2 bedromm slippers for 4 guest. not enough power points for electronic / mobile phones recharging
Only the reception area and staff are good for the money
The room was very comfortable and the breakfast had a good range of local and international options. The food at breakfast was a little cold.
None The front desk staff is rude and the restaurant staff is not friendly; the MOD not meet us to solve our problem. Overall The staffs did not provide five star service
Precious room and good view Bathroom is a little bit old
Helpful staff dated room, unclean windows (outside) unfortunately spoiled the great view from the suite.
COmfortable bed and clean room and good breakfast Hotel staff could not help us with questions about different things we wanted to see. I thought it was a bit pricey for what we got. I have stayed at other 5 star hotel rated hotels and i didnt think that this one warranted the cost.
the room were clean n well design.
the internal decos
Hotel de diseño, muy comodo y con una excelente relación calidad/precio. El personal es muy eficiente y muy amable
El personal era amable y servicial. Nada
Habitaciones amplias y limpias. Igual que en la foto. Completamente nuevo. El trato es excelente y muy buena relacion calidad precio (69€/noche en agosto). Ubicado en el centro frente al Hilton. Disponen de Shuttle barato para ir a ver los gorilas, la playa o el Cultural Villa. Piscina Infinity de pelicula. Gimnasio muy completo con maquinas nuevas. Wifi gratis en Lobby. De los mejores entre mas de 100 hoteles que he estado. Falta wifi en habitacion
Hotel moderno bien ubicado. Trato estupendo por parte del personal. Se han precipitado en la inauguración. Todavía hay restos y olores a humedad de obra en algunos puntos del hotel. El buffet del restaruante tiene mucha variedad pero todavía no le han cogido el "punto".
pleasant obliging staff, convenient location, reasonable tariff, wonderful view from the upper floors. It would have been more convenient if our breakfasts had been included in the tariff...apparently all other guests had a breakfast meal ticket.We would have liked a more comfortable entrance sitting area. We regretted no swimming pool & would have paid a little extra for this facility.
Easy access to shopping centres, restaurants and cinemas None
location is the best point.
Walk distance from waterfront and shopping. There are cockroaches in e bedroom.
The Basaga felt like a country home. Lovely entrance. The rooms were quite small, but we had an outside shower in a very private courtyard which we really liked. Very quiet. Breakfast was adequate and the outdoor setting for the meals was very nice. We had an evening meal there and it was good too. Next door and across the road are many local eateries. It was a 30 minute walk into the city centre, but we enjoyed that - it was part of our exercise program. Taxis are readily called if you so desire.
Nice colonial style in a green setting with quite a good restaurant. Just too far from the city centre. Need to take a taxi for MYR 13 per trip.
The walkway to the courtyard was very dark.. no light was on...
This is a great hotel: an oasis in the city. Great and helpful staff, free internet, nice pool, great yard and garden. I can recommend all sating in Kuching to stay in Basaga! Maybe the menu could be more variable with a local specialities. The laundry service is terrible. I lost some of my cloths because of using this service.
The very relaxed style which attracted guests and locals of all ages to the bar and restaurant..
Clean room, well furnished, everything worked. Very good LCD TV. Proper daily replenishment of drinking water and tea/coffee sachets. Breakfast was nowhere near what was advertised, totally inadequate. Reception staff were not knowledgeable about shopping and restaurants in Kuching,
Location and staff. outdated hotel and no value for money.
el personal muy amable, pero las instalaciones son un poco viejas y los baños también.
La cama era cómoda y la habitación grande. El personal era amable. Toallas no muy limpias; mala ventilación y mal asilamiento de la humedad; lejos de la zona céntrica.