Ubicación genial Las habitaciones eran pequeñas. Almohadas en en la sala de entrada estaban sucias y tenían manchas.
En general, la situación i las instalaciones.
Gran personal. El listado mencionado aparcamiento gratuito. Tan solo te daban un 35% de descuento.
Gran ubicación, descuento de aparcamiento
Muy agradable, limpio, habitación contemporánea, aperitivos y bebidas gratis, fácil de llegar, encantador lobby y el personal es muy agradable. Restaurante Davios estupendo. Servicios disponibles en cada plante. Concepto estupendo. Volveré a alojarme aquí. Nada. Todo era bueno.
Las habitaciones estaban muy limpias, me gustó el café para los huéspedes y el agua. Los empleados son muy agradables y serviciales N/A
Ubicación Las habitaciones eran demasiado pequeñas y no había agua caliente
El tamaño pequeño y agradable personal le da a este hotel un ambiente cálido y agradable. Michael respondió el teléfono cuando llamamos con antelación para organizar ayuda con el equipaje en la puerta, y había alguien allí cuando llegamos. Michael registró en la recepción y recordó hablar conmigo por teléfono. Él nos dio un paquete que había llegado con antelación y explicarse claramente el protocolo de estacionamiento de vehículos. Nos volveremos a hospedar aquí cuando viaje a Filadelfia.
Ubicación, check-in las 24 horas muy práctico, servicio estupendo No hay desayuno en la habitación
Todo demasiado grande. 8 minutos para llegar/salir a/de la habitación
La sidra de manzana caliente en el vestíbulo era un toque agradable. Wi-Fi gratuito no incluido?! Teniendo en cuenta el precio de la habitación, lo encontré un robo. Nos sentimos como un país del tercer mundo.
El personal era excelente. Gran ubicación para ir al mercado y visitar el centro histórico de Filadelfia.
El personal era muy amable y me permitió hacer el check in temprano, lo que fue estupendo, ya que tenía los ojos rojos vuelo desde la costa oeste. También me permitieron hacer el check-out tarde. La habitación estaba limpia y era grande. Estaba en la torre principal que estaba conectada con el hotel principal por medio de un puente. El acceso era a pie y sus escaleras estaban fuera de servicio durante toda la estancia. El primer día de mi estancia, quería pedir cena a través de su servicio de habitación, pero los ascensores en el edificio principal tampoco funcionaban así que no podían proporcionar el servicio de habitación.
Había muchas manchas en los colchones, golpes en las paredes y puertas, los vasos no eran limpiados o reemplazados cada día, el gimnasio estaba sucio, con manchas de sudor en las máquinas y equipo y en el suelo. Este hotel necesita urgentemente una mejora/remodelación
Sofisticado y muy buen ubicadoi no
El personal y el servicio era impecable.
Habitación amplia, personal muy simpatico, cama confortable, cuarto de baño nuevo, ubicación en el centro de filadelfia. Todo perfecto! Nada.
La ubicación era genial y las habitaciones estaban en general bastante limpias. Un poco maltratado, pero por lo demás pintoresco. El bar del vestíbulo y el personal de recepción fue muy agradable. Alguien tratando de entrar en nuestra habitación en medio de la noche y el personal de limpieza que pensaba que las 8:30 am es un buen momento para limpiar la habitación.
Servicio AL CLIENTE INCREÍBLE!!!
Hotel limpio y a un precio estupendo, buena ubicación. El personal era amable y la habitación era muy bonita El estacionamiento es de 28 dólares por una noche.
The hotel and staff were extraordinary. i was always greeted upon leaving and entering the hotel. Oftentimes the bellman or concierge would ask if I needed anything. I must have looked a bit lost!!! The situation detailed below needs to be addressed because other than that, the room was most comfortable with a lovely view of City Hall northward Amanda in housekeeping was excellent in refreshing my room and being extra certain there was no detail that was omitted There wasn't anything "I didn't like!" However, The only "hiccup" I experienced was a slight odor of tobacco in. my room at the end of each day. When I notified the front desk they were quick to put a plan in place to remedy the problem. Unfortunately, the odor continued and was probably a function of the odor of the carpet, drapery and bedding.
Awesome building champagne at checkin have had many enjoyable and memorable stays. Understaffed, poor service sub par to other Ritz hotels. We were provided with wrong room on arrival. Room was somewhat dated and curtains had large weird stains on them. Carpet in room was also stained making it feel dirty. Restaurant service was horrible / waited 40 mins for a table then waited another 15 mins to get acknowledged by staff. Used express checkout, left some negative comments and asked for emailed updated portfolio via email - never received. I've had better service and value for money in other not so "refined" hotels.
The manager took great care of us after she was told about our disappointments. She was wonderful and made our second night much better than the first. Most of the other staff were very friendly and accommodating. The facility is extremely old along with the heating/air conditioning units. Our sheets had a hole in them. Had disappointment with 2 staff members who were a bit rude. Felt the crowd that hung out in the hotel bar and/or were staying at the hotel were a bit trashy. For the price per night, we could stay at the Sofitel or Four Seasons and get better accommodations.
The staff was incredibly friendly and very knowledgeable of the city. We had a great experience! They must have given our room away before we checked in. Our group of 3 friends got one king bed so we had to use a roll-away cot, which wasn't the most comfortable thing.
It would be nice to have some kind if discounted parking. Also, we had dinner in the hotel's restaurant and would only give it 1-2 star. Would not eat there again.
I loved the building it was very classic Philadelphia and very comfortable. It was very clean and the rooms were well kept. The bed was extremely comfortable! The night staff didn't seem as up beat as the morning staff - but then again they are working nights. They did their jobs and got my room key to me in very little time. :)
Everything, location was great for everyone to enjoy. There's a Marriott with full service next door, a Hard Rock and bunch or restaurants. Is also located on a historical area. N/a
We had a wonderful stay at this clean modern hotel... It's location could not have been any better. Will definitely stay here again.
Location is good, although there are 2 different Marriott hotels next door. We went to the wrong one first and already had valet parked our car before we realized it was the hotel next door. Received an email confirming room would be ready by 3, upon arrival at 4 we were notified room was not ready and would be 45min. We were told they would call us when ready but after hour an a half of no call we went back to find there was a credit card issue which could have easily been resolved if they would have called. Wasted time wandering around downtown
Hotel was clean, staff was attentive and courteous. The rooms were beautifully appointed, and when our booked room wasn't available, we were upgraded into a corner room executive suite overlooking historic City Center. Pool wasn't heated.
The room was gorgeous and the staff were very nice. The bed was way too soft. And the walls are thin so we we were woken up through the night by a group next door to us. We finally called the front desk at 4:30 and they addressed the issue.
When I arrived to the marriott to find out kayak never reserved my room, the kind marriott staffer jumped into action (and also revealed this was the 4th time that week that he had to deal with kayak's inefficiency)
The location was great, room and hotel was beautifully decorated, and the price was so reasonable. I would definitely come back! $50 to park your car is kind of expensive but you get a full 24 hours.
Location My room was not ready till 5pm.
The hotel was beautiful, the employees were very kind, and the room was perfect for our overnight stay. We walked to the Reading terminal market, and we were across the street from the subway station. Couldn't have asked for a better location! The valet parking was a bit pricey but it was very convenient and no stress.
This was out 4th time staying and it was just as before. Clean friendly convenient and FANCY! It's a little hard to grab a cab/uber out front, but that's the city. No reflection on the hotel at all.