El servicio, quizás. Se presenta como hotel y spa, y el spa esta todavia en construcción.
El trato y la disponibilidad del personal. Había insectos pequeños en el baño. Está un poco alejado para poder ir andando al centro, pero con tuc-tuc se llega pronto
Es un hotel perfecto. Muy limpio, el trato es excelente y muy bien situado Nada
El excelente trato de todo el personal del hotel y el buen gusto en la decoracion de todos los espacios. no
Buena Calidad Precio y atención Un poco alejado del centro turístico y mercados, pero fácil acceso en tuc tuc.
el hotel esta muy bien. las habitaciones son muy bonitas. pedrilas con vistas a la piscina que es mas bonito. esta un poco apartado del centro de la ciudad. caminando son como 20 minutos.
El personal es increible. He estado en mejores hoteles pero en pocos me he sentido tan a gusto como en este, es decir, que este hotel siendo bueno, pasa a la categoria de muy bueno gracias al trato de su personal. De verdad qeu en pocos sitios he visto un trato como en este hotel. No. hombre, siempre se pueden mejorar cosas pero no hay nada en especial que no me haya gustado.
El personal es encantador y las instalaciones son increíbles.destacar la piscina y la iluminación nocturna.muy acogedor El precio de los servicios. Todo se paga en dólares y con precios similares o x encima de los europeos.teniendo en cuenta el bajo nivel de vida del país, resulta caro.
Spa-like rooms are light-filled and stylishly designed. Lovely pool. The staff was incredibly helpful booking transportation to and from the airport, finding dining options, or arranging a tour of the temples. You definitely feel well looked-after while a guest here. Location was a short, easy walk from the night market, pub street, and some terrific restaurants. Superior dining options will be found around town, but the breakfasts and lunch we had at the hotel were adequate, and the juice and cocktails from the bar were refreshingly on-point. No complaints.
Really love the garden, the decor is also very nice and totally set the difference from the boring modern luxurious chain hotel rooms. Only complaint if I must have some: the lobby area (for the wifi. averagely each guest would spend one descent half hour there per day) is totally a mosquito feeding ground!
Pretty good location, good price Bathroom smelled like mildew, killed a couple spiders in the room. They list a free airport transfer, but never responded to email requests to schedule, and apparently it's only FROM the airport, not back TO the airport. No way in hell is this a 4 star.
I was upgraded to the courtyard room due to minor door faulty. Staff very efficient and room was neat and clean. Location near to the town and walking distance. To have a do not disturb sign at the door so staff would not simply come in when guests are sleeping
Well located, beautiful spacious room (convenient enough for long term stay)
best location, perfect atmosphere to freshen up after long and hot temple tour, unique design and structure of the room, nice and well prepared food, cozy and private sea-water pool, kind and hepful staff etc etc i am so going back next time and would recommend this hotel 110% to anyone visiting siem reap, and o my gosh do not skip the spa/massage they recommend!! and of course, the best general manager who was there for all the help and support we needed for my parents-in-law, cannot thank enough.
Fantastic accommodation in a very central location that was only a few minutes walk to the markets and pub street. We stayed in a two bedroom apartment that was perfect for a group of friends travelling together. The staff were very friendly and nothing was too much trouble for them. In addition to breakfast, we ate in the restaurant several times and it was the best food by far that we ate in Cambodia. The two pools are both amazing. I would highly recommend staying here. We loved the whole experience.