El personal era muy agradable y limpio No hay plancha en la habitación
Todo era genial!
La habitación era perfecta y muy cómoda. Nada
Limpia! Hermoso! Ojalá las bañeras eran un pelín más grandes!
Great location--close to everything we needed. Super friendly, helpful staff. Very comfortable accommodations. The bathroom was poorly separated from the bedroom. With a gap above the hanging door to the bathroom area and a much bigger gap above the glass door that made up the toilet room, it was almost like we were in there together. Not very romantic.
Well thought out hotel experience; great rooms and unique decor. It's a nice home away from home.
Loved the staff at the Hyatt! They were amazingly helpful, especially Ariana who was there no matter what we needed. From the valets to the housekeepers they were so wonderful. The business center was very helpful and the latte's were delicious. The room was really quite loud. The air conditioner would kick on and wake me up several times a night. We were also close to the elevator (which I know is unavoidable) and could hear word for word the conversations in the hallway. This made for a rough night's sleep.
Room was nice, roomy bathroom, clean. Good location. The staff was nice. Roof top bar was enjoyable with good food and drinks. Price to keep the car over night was expensive.
Central location, nicely decorated, friendly and helpful staff
The staff was awesome being able to get some obscure requests. The bed and pillows weren't very comfortable. And there weren't that many amenities.
The overall experience was great - facilities, location and staff were wonderful The corner lounge was strange in terms of food offerings, everyone shows up for breakfast expecting to find dry cereal, bananas or a pop tart. Get rid of the candy and party mix and offer a minimal continental breakfast.
Central location Nice view Quiet room
The view and the equipment of the hotel No breakfast provided
The building, itself, is a renovated office building across from Macy's on State St. The location is ideal for sight seeing in the Loop. It's unique. A lot of art deco trim. It's nicely decorated, the staff is pleasant. They serve complimentary wine at 5 p.m. It's boutique hotel, not a monster one. The rooms are small.
Staff were amazing! They took care of all the details with great courtesy. The room was beautiful, the bed was super comfortable and everything was very clean. The Atwood Cafe food was delicious, and they modified reservations for us without a fuss. I would definitely stay here again and recommend it to family and friends.
Excellent location, walking distance to everything Its a pet friendly hotel, dogs barking very laud in the halls at night it was hard to sleep, also no buffet breakfast.
We had an excellent brunch at the hotel restaurant. The beds were quite comfortable, and yoga equipment was available. We reserved a king room but were given a room wtih a queen bed. The staff did not provide an explanation until we asked. We were told that no king rooms were available.
It was a beautiful hotel and a great experience valet parking price
Location, design and hotel environment, free wine in early evening, ease of online registration. no
The historic Hotel Burnham is lovely. The Atwood Cafe is supurb (and I am a picky eater). I booked a King. Upon check-in we were told we could only get a Queen for the 1st night.
I had an excellent room with a view of both State and Washington Streets and Millenium Park!
I liked the location and the quite comfort of the room. I liked the variety of contents in the minibar, even though I didn't actually eat but one thing. My room was a little noisy, but I just wore earplugs and that worked out for the most part.
Availability to the theaters and shopping. All in walking distance Rooms are very small. Limited amenities. No coffee in room. Parking is too expensive.
I like the location the best. Breakfast was ok but maybe offer more choices. Room had a mold smell and door locks were very loud when closing.
Free breakfast in the morning. The eggs were questionable though. My toilet didn't work.
Having managed a hotel myself previously, I was pleased with how friendly, helpful, and quick the staff were in their attention to guests. Very clean and welcoming.