Su ubicación y confort
Lo unico destacable del hotel es su situacion pues su decoracion es muy sosa tanto en las zonas comunes como en las habitaciones que siendo correctas son demasiado austeras. Habia un cierto grado de abandono en las zonas comunes del hotel,detalles como sillones gastados y un tanto sucios te sorprenden en un hotel del grupo accord ademas del hecho de que el desayuno era un tanto caro para lo que ofrecian.
We had to make arrangements for a late arrival after closure of the reception. Everything worked out perfectly, couldn't have been better!
The staff was very helpful. Big cockroaches in the room. Maybe because Cairns has a tropical weather, but the insects were really disgusting.
Clean and quiet. Not close to downtown but a quick bus ride or rent a car makes up for the location.
Good service and reasonable rates.
Location good Room good Parking good Breakfast & service great No restaurant poor Roon service Could be improved
very quiet area if thats what you are looking for in the middle of nowhere. car is essential. no restaurants or bars nearby. arrived late eve could not get anything to eat
First. The location of this Hotel sucks. The ads say it is 7 mins away from the city center. not true! Unless you have your own car-do not stay here. Cabs are expensive $20 one way to city. Takes 15-20 mins to reach. It is far away from the airport as well. second. They charged the tariff at a very high exchange rate almost over 0.90 (aud to usd) whereas all other hotels in Australia charged us at the rate of 0.86. Therefore, even though this hotel was "cheap" it ended up not being so. third. The reception is not 24 hrs. On Sundays it closes at 2pm so you can't even check-in. There is a bell to call someone after hours but no one really ever comes. Once we got locked out of our room at night and rang the bell. Security showed up after 2 hrs Fourth There is no lift/elevator. We had to carry heavy luggage up 2 flights of stairs and even though reception said they would send help they didn't-at the time of check in and check out. fifth. Filled with insects mosquitoes and what not. Cheap rates mean cheap stuff but this was ridiculous. fifth: Even after complaining no one seemed to accept their mistake about anything. sixth: There was no phone in the room and no internet. Furniture was old and sheets were dirty. Poor hygiene.SEVENTH: Breakfast was supposed to be included but we had to shell out $5.50 extra to upgrade to full from continental-which was only tea and toast. What a total rip off! I do not recommend this place. There are plenty of much nicer hotels near the city center.
Friendly staff with comfortable rooms. Amenities were clean and tidy. Restaurant around the pool a bonus. Continental breakfast included in the room price a good bonus.
Receptionist extremely helpful. Location only suitable if you have a car. Breakfast excellent and included in price unlike most hotels in Australia Difficult to find way to laundry room at night as signage confusing. Reception not open on departure.
all good, very friendly staff. na