the location was excellent. was concerned after booking, when unfavourable reviews were read via websites. concerns not realised, although the rooms we had need alot of tlc. showing signs of age. breakfast could be earlier at weekend. 9 am too late for me.
the location was good central to town when booked hotel was called the kenbury someone should have told it had changed name
I stayed at the Blackpool with my daughter last weekend and we thoroughly enjoyed our stay. Staff were so pleasant and helpful. I have stayed in a lot of hotels in Blackpool and this is the first one that I would definately return to. Bar closed a bit early on Saturday night.
the staff were friendly and welcoming
i enjoyed the company of the hotel staff they gave us a very warm welcome and made us feel right at home.
i loved the fact it was so close to the bars but far enothgh not to here the noise there was nothing we did not like every thing was parfect
Location, location, location !
nothing checked out a day early the room was too small and the heat was unbearable the facilities were not as described and wish to formally complain as this was not worth the money that was paid and not a true representation of photographs posted on the website
Close to town centre
we were very happy to have stayed at the blackpool and would would recommend to my friends and family after seeing the hotel on : hotel inspector: we didnt know what to expect but we were very glad we came to blackpool and the hotel
Clean, Tidey and very helpful and friendly staff. Would stay there again.
location poor parking
felt like home from home
Fresh and clean. Seaview room as requested. Very obliging hosts. Excellent multi-choice breakfast. Nothing.
friendly, helpful, near to tram/bus stop. close to train station. as for all hotels! checkout times are not suitable. checkin 2.30pm up to 11pm/ checkout 10.30am. national laws for hotels throughout europe normally state 12noon checkout. I'm aware of this because i work overseas and i understand how it works. checkout should be later please.
Good friendly staff, Lovely breakfast. Rooms abit small, View wasn't the best looking into another room.
Welcoming friendly courteous man, happy to supply things that werent in the room. Lovely view from room. Only 1 small towel supplied. Room had litter & dust under beds.Bathroom ceiling tile loose, blind panels missing, windowsill dirty. No teaspoons. Breakfast - food not freshly cooked, orange juice very watery.
None No one about to even check you in had to wait for breakfast we all felt a bit silly just sitting in the dining room till someone noticed we were there .
Friendly staff and a good location, far enough away from the town centre to be quite peacefull. Very good location for anyone wanting to spend time in the Pleasure Beach. Fire alarm going off at 4am, probably due to a guest returning from the night clubs and having a smoke. Alarm cancelled very quickly.
Car parking Small room sh ower needed a very good clean. Breakfast poor.hotel also smelt of cigaretes and smoke this is not a good advert for the hotel
the room was good size beds comfey was ok
The hotel was very clean and the staff were extremely friendly, always on hand if you had any problems.
The parking! Had 3 different rooms, 1st one was wrong booking and given a double rm, second the window seal was non existent and room freezing 3rd room ok, although television not working, shower barely warm with no power, sweet wrappers on floor.
did not enjoy the stay never met the owner didnt have proper heating or hot water, no tv no breakfast no bar no restaurant. as above