Hotel Sagterra

El estilo del hotel es tipico griego pero... le falta mucho para considerarse hotel , seria como una pension en España.

El dia que llegamos no aparecio nadie en recepcion despues de estar un rato esperando aparece el dueño del hotel, nos da una habitacion cutre cuando con camas separadas enanas cuando habiamos reservado una cama matrimonial. No nos da ningun tipo de informacion acerca del pueblo, ni que transporte tenemos, era un borde...Esta muy lejos de todo.

surroundings very nice .staff friendly

The only nice was the outside area with gardens and pool.

They have to do some serious improvements in services they offer, in cleaning & do some decontamination (unacceptable to have cockroach & bugs in a room). Fix damages in rooms, make serious repairs in plumbing and electric facilities. Invest in customer services and use some profesionals. They should change from Hotel to Rooms to let. Even then there are rooms in the area that they offer much much better services.

Breakfast was good, the location was great, and the pool was fantastic.

The staff always seemed as if they would rather be anywhere in the world rather than at the hotel. It was hard to find them, and when you did they were very rude. I was disappointed because everything else about the hotel was great.