Sheraton Miami Airport Hotel & Executive Meeting Center

Dirty - Stay Away

The staff was very nice and did their best to accommodate the situation. Jorge and Alejandro were polite and professional, and were the best part of the hotel experience.

The hotel was dirty. Dirty. We were moved to 4 different rooms due to broken AC, hairs on our sheets, non vacuumed room floors.

Our recent stay

The general facilities were well appointed...

The beds were sub-par. Did I get assigned my room 150 yards from the elevator because I booked via Kayak? Being a 74 y/o disabled vet made it very difficult for both myself and my 82 y/o arthritic wife. The beds were extremely uncomfortable and lumpy. When I walked 300 yards to and from the soda machine to buy one, it was HOT. And since I hadn't brought the ice bucket, I had to walk with great difficulty another 300 yards !!! Not what I would call a pleasant experience.....

Not recommended for families, old building, they charge for everything

The Breakfast The Pool

Old Building They charge Parking 19 dollars per day + take/drop tips valet They charge for packages 4 dollar per package per day, even if the package arrives the same day you´re staying in the hotel They have 3 elevators, 2 of them were broken, they opened the service elevator and it was dirty and smelled bad The evacuated the building with a false fire alarm

Good not great

Location was great

Very disappointed with the TV in the room not working- I mentioned it to the front desk twice after I checked in and they said they would send somebody up to fix it and never did. also called housekeeping to send up some toothpaste and they never managed to show up. Overall clean room though, just minor inconveniences that can be upsetting.

No podía conseguir servicio de habitación. No hay acceso a internet No hay llamada de despertador

Horrible

Nada

Recepción grosero y no interesados en ayudar