Situation & helpfulnes of staff The restaurants did not come up to the standard required by this quality of hotel
The hotel is situated in best possible place at Sentosa and meets ALL demands anyone can have. Only 20 minutes by taxi to City.
the pool &the beach, -
Location enables relaxing by the pool, have a good view of the South China Sea, and you still have easy access to the city. If you have small children there is a ton of kid activities. The service is excellent, with a wonderful breakfast buffet. We stayed here four years ago, and they have undergone a very good renovation. It was fun to just sit on the balcony of our room and take in the view. The Sentosa activities could benefit from more all inclusive pass alternatives.
Proximity to silosa beach where the annual zoukut music festival was great. The room felt a bit old to me and a bit dark.
Rooms a bit run down, and too small and not totally clean. Hotel has a feel of being rather old and tired. Toddlers' room dirty and dangerous for children. Priced like a 5-star hotel but much below standard. Disappointing, as described above.
the view and the room was excellent more tv channels
Pool view room was spacious & comfortable.
Location, Kindness to visitors
Beach, swiming pool, attractions nearby We asked for double room at time of booking, but when we arrived only single bed were available, also all dining places closes early including the bar
The hotel was one of the first to open at Sentosa, and is beginning to show some wear. However, it has very good staff and delivers excellent value for its money (prices have been taken down to reflect its not entirely modern facilities).
The swimming pool was great as well as the location. The breakfast buffet was also quite good. The room cleaning is done very late so you may come after lunch to the room and is still not cleaned. They are also doing fumigation meanwhile you are in the swimming pool so you have to be carefull. The room size is quite small even if you take a double deluxe room, that would indicate a luxury room.
confortable area Small Entance
The breakfast provided was good and the room was comfortable. The waiting time is too slow and repeated calls to the reception desk were not answered.
Amazing location, friendly and helpful staff, neat and clean rooms. I would like to come back on my next trip. No room service and no dining options except the in-house Chinese restaurant.