great location, pool and bar were nice bathrooms could've been cleaner and we experienced a leak in our ceiling and had to be moved to another room...
We were using this hotel as a one night stay before we cought our plane next day. It's OK just to stay in for one night I just wish I had tile floors I'm not a big fan of carpets and the beds were not super luxurious a average hotel for a great price. And absolutely within walking distance of shopping.
We landed in St Thomas to catch the ferry the next morning to the BVI. This was right across the street and about a block down from the ferry. Can't get closer to this. Stayed both on our way to BVI and our way back. Had breakfast the first time, small portion and not anything to rave about. Had dinner the way home and it was very nice - good pasta dish. Upon arrival - late afternoon after 4 pm - we were told that our room wasn't available. We waited a few minutes with a few others in the same situation. Then we asked again and another lady found a different room that was available. Not sure why they made us wait, and would have continued to make us wait.
Bugs!!!!! Many bugs drive me crazy, and the front dest told me the manager will contact me very soon, I'm still waiting for that!!!!!
Proximity Restaurant space was not nice, food was not great, coffee was week and over priced
Is a beutifull hotel with view to the bay also has a perfect location for lunch and dinner is nearby for shopping so you can walk to all town tourist places. I will stay for the futher when I have to go there. short of space for parking and the housekeeping personnel does not clean well the room.
If you're coming or going to the BVI, hotel is across the street from the ferry terminal making it perfect for crash and dash. Nothing spectacular about the hotel. Clean, quiet, what more do you want? Walking distance to Frenchtown where there are several bars and restaurants.
Dirty cockroach infected and lousy air conditioning. 200 dollars for this? Only positive across from ferry dock.
The location is convenient The wait to check in was ridiculously long. Even though it was 5.00, way past check in time, a lot of people were being told to wait as the rooms weren't ready. Our keys didn't work, or so we thought - turned out the door was so warped we had to literally put our shoulders into it to open the door. The room was very worn generally. Lukewarm water in the shower at best. About an hour after we arrived, the door to the room flew open - another group had been assigned our room and given keys to it. The pool was dirty with black mold and used band aids floating around. The staff were nice enough, but they are battling against impossible odds here. This place probably needs knocking down and rebuilding from the ground up.
We paid over $700 for 3 nights. That is definitely not value for your money. And we did not eat or drink anything there because it was so costly.
The staff is so friendly, there is a restaurant/bar on the premises, and it is easy to get around. Walking is easy and near to other fine dining, and there are taxis available. The shuttle to the beach is great. No room service. If that had happened, I could have given a higher rating.
Location near the ferry dock and seaplane base. Water front room exceptionally noisy. Saturday booze barge party passed the hotel a 100' off the sea wall until midnight with blaring music that seemed to rattle the Windows. Also the light show all night on the facade of the building made me feel like I was in Vegas. Do not spend the extra $ for water front.
Stayed in Nov of 2009.The setting is beautiful and the villas are exceptional. Well equiped and spacious. Food is very expensive but with the kitchenette we were able to fix some meals in the room. The location is secluded and private but that can also be a problem with transportation. Suggest renting a car but be prepared to drive on the left side. With it being still under construction going back and forth to the hotel will be more converient in days to come. There will be carts to transport guests. In some of the eateries the menus were very limited but the portions were huge and very tasty. We will definitely go back.
I'm an owner and spent my 3rd week here at the end of October. The rooms are very nice. We have a 2 bedroom, both of which are roomy with adjacent bathrooms and balconies. The Living Room/Dining Room/Kitchen are in the middle of the unit, providing additional privacy between the bedrooms if needed. I do recommend renting a car. I had no problem with driving on the left side (just remember to stay close to the left side of the road). The steering wheel is situated as in mainland US. There are plenty of taxis to get you where you want to go, but a car may be more economical. We paid $80 in taxi fees for 4 people to go out to dinner. We only did it so we didn't have to be concerned if we drank. The beach at the Cove is nice, but you need to be careful of sea urchins. To the right of the dock, there are rocks near the beach that you need to get over to get to where it's sandy under the water. This is where I had an encounter with a sea urchin. It's sandier on the left side of the dock. ...
Stayed in the villas at ''The Cove''. If you need a lot of space--this works. Great for traveling with very young children and even a nanny. You can also set up an account at the adjoining marriot hotel and go to the beach at morningstar. The cove is not very caribean in style. Our room had granite counters and furnishings found in any Marriot--not very island-ish. We also stayed in Morningstar beachside. We preferred that location for its ambiance.
The restaurant was excellent. View of the harbor from every seat of this open air place. Even at the bar: the bartender's area was sunken to allow for better views. We were there at dusk, and watched as the daylight view of sailboats and a cruise ship turned into a sea of twinkling lights. Staff very friendly and helpful. One of the best Sunday brunches I've ever had. Easy taxi ride from airport and to ferry. Since it is on a mountainside, there are a lot of stone steps to negotiate. No elevators, which makes it difficult if you have a lot of luggage, as we did. We only stayed one night, but I would have rented a car if we were staying longer, as it is too far to walk to town. Bedroom was small but comfortable. I would have preferred one with a view. Pool was small, and in view from the bar.
a great deal and a friemdly staff nothing
The view and sea breeze were wonderful and service and accommodation was great
All the employees where extremely attentive, the room was very comfortable, beautiful views, the pool area was great, the restaurant served delicious food. Location, although you get to enjoy beautiful views in order to move around is best to rent a motorcycle or car.
Bunker Hill is located in the town near shopping and restaurants and is good value for the money. It is not a luxury or beach front hotel, but is conveniently located in the town. The rooms are adequate, wifi is available, the staff are friendly and helpful and the breakfast was very good. It is very acceptable as an 1 or 2 day stay in the town. Rooms were a bit outdated and there are no elevators to the top floors.
It Was A Very Nice Hotel..I Would Recommend It To Anybody The Location Is Horibble
Great location, extremely helpful and friendly staff. Just around the corner from all the shops and boutiques on Main street. Lots of stairs. Not a problem for us, but if you have any physical disabilities this is probably not the best choice.
So we got an e-mail a week in advance of staying here that the King bed Harbor View suite that we paid for for our dream trip was not going to be available because there were guests failing to vacate for the next week because of travel flight cancelations. You stated you would be giving us a standard room with a full size bed and a small food comp. at your reataurant for the inconvenience. Classy!! You didn't offer any other way to resolve this, as in maybe telling the guests in the King Harbor View Suite that unfortunately you have that Suite sold for the weekend and they would be more than welcome to stay in your standard room with a full size bed if they wanted to extend their vacation.......
This hotel is very basic and is OK for an overnight stay. It is clean and the room had TV, air conditioning, a small fridge and en suite bathroom and shower. I would stay here again if it was only for a quick overnight. It is value for money. The staff were phenomenal. I arrived at 11:00 PM as did other travelers. The hotel clerk came outside to the taxi to greet us and carry luggage inside. He also carried luggage to the room......the people were very friendly and helpful making for a pleasant experience. Breakfast to order, although limited, was very good and is included in the room cost.......:) Several floors with only steps - can be a challenge if you have heavy luggage and no one to help......
The staff were absolutely fabulous! This is a smaller family run hotel, that could use a little updating [nothing major] that you could care less about because the staff is just that great. They are very accomodating [held our bags for us after we checked out for a few hours]. The only draw back for some travelers might be that there are a lot of stairs, which was not a problem for us and our two younger children. We would definitely stay there again!! nothing
Great Location, staff and breakfast! Look oudated, the bed needs replacement and the shower was terrible...
What did your like? The staff was very nice and eager to please. Stair are very common at hotels on St. Thomas. This is the first place I stayed where they took up my luggage. They breakfast was good and serviced by a friendly staff. I liked that it was a family run hotel owned by locals. It is closed to all the shopping in the old downtown district which is a lot of fun. What didn't I like? I would not recommend families with small children to stay there. All the stairs would be dangerous for them. They are doing some additions which are not safe for children. If you can not walk stairs this is not for you.
Las zonas exteriores son hermosas. El personal es muy agradable. Hay mucho para ver y hacer en el complejo. Los restaurantes son muy agradables y la comida es muy buena. El equipo de playa era muy divertido Nuestra habitación necesita algunas reformas
El personal es siempre genial, amable y atento. Las habitaciones podrían usar un poco de renovación
We were very disapointed. The hotel staff was very rude and unhelpful. The hotel was not clean and in desparate need of maintenance.
we are time share owners at the Elysian Beach Resort (2 weeks) and go down every year . the management lacks any knowledge of just what vacationers want and expect when they arrive and stay there. 1st. they only have 69 rooms to rent so they are always overbooked. are weeks are deeded ,so we own the unit for 2 weeks every year sat to sat. this year we arrived on a sunday night and were told that they had put someone in OUR room and they would try and put us in another room. we got our room on monday. This properity used to be a RCI 5 star gold crown resort but no longer. it would be lucky to get 1 star. 2 resturants on prop. and both overpriced for what you get. if you don't have a car you are stuck there unless you take cab's everywhere, very expensive. if going to the USVI go to the Westin in St. John, cost more but worthevery penny
The beachside restaurant was great. The pool was lovely and the staff were very accommodating. Would definitely stay here again.
My son & daugher-in-law were married on the Elysian Beach Resort on 05/08/07.. I arrived on 05/05/07 and the hotel staff was extremely unprofessional and rude. The check-in policy is not at all what my reservation letter stated from the company. The letter stated $250.00 deposit at check-in and we had to put a $3,000.00 deposit down. ! I was a hotel manager for years and I never treated my hotel guest like this and never charged them money ahead of time only at CHECK- OUT!!. !
Beach. We found our hotel room (119) less than desirable. There were flourescent lightbulbs, no screen on the door to the balcony overlooking the parking lot. The furniture was dated, and the staircase to reach our room was dark and unlit in the early evening.
it was better in reality than the pictures was showing.only the beach was not really a beach but there's so many beaches in st thomas to explore than the one at your hotel .the studio was really clean , towells were changed everyday.parking facilities and proximity to the supermarket was perfect.also the restaurant is great and you must try the lobster.