The whole experience was horrendous, and that's being nice. To start off my family was there because we ran into an issue with the house we were buying. Nothing we could do, we just had to be quick and find a roof for the kids until things settled. Book something close to their school and it happened to be these. Booked a smoking room by accident and asked if it was possible to switch. The response I got shooed me. The owner looked at me and said you have to deal with it because you booked on Orbitz. I told him I would pay extra to get a different room. He threatened to put me out of the establishment. I had to wait a few nights before finally getting someone else that would make the switch. I also had to barricade the door because they don't have working locks in the rooms. I would have rather been homeless than be berated the my family was at this place.
The one night we stayed we had bo complaints the staff was great
This hotel was a stop on a moving trip. It's not in a great area of Richmond, but it's on/off the Interstate (if you take the right exit-easy to confuse Chamberlayne Ave and Chamberlayne Road). It was an older place, showing some wear, but it was very clean, pet friendly, and the staff was nice and competent. Just what we needed. Hard to find. Put the full street address on the internet, not just "Chamberlayne Road". Confuses the GPS.
It was close to downtown RIchmond. Very dirty, messy, run down, unpleasant.
Staff was great.
The hotel attendant was very friendly at the front desk and helpful I guess because of the price it was not a monitoring uptodate situation come on seriously these guys don't have flat screen TVs and the carpet was miss matched, walls a little stained and dirty
Location and availability. Cleanliness could be better, but you get what you pay for.
Inexpensive. Pretty run down. Bugs at entrance. Cigarette butt in sheet
This guest did not leave comments about this hotel.
Location Room dirty hotel dirty sheets had old blood stains fixtures hanging off wall toilet moves no air conditioning in hallway breakfast cereal stale
The location, it's just a couple blocks away from I-64. Also liked the microwaves and refrigerators in every room. The room wasn't clean when we got there. There was a few little pieces of garbage laying around and there were old used soaps laying on the top corner of the shower.
Location. A little unclean and unmaintained.
Location When i arrived the room i recieved reeked of a very bad odor so they sent me to another room on the second floor and the hallway reeked of a bad odor but the room was..umm i'll say acceptable instead of ok..i wont be returning!
Had to walk up 3 level of stairs with nags
Location Dirty rooms, dirty carpet, dirty burned bedspread. Dried blood on towel, black gunk on the fridge.
There's a funny smell in the rooms and the hall way to the rooms. Our towels and sheets weren't replaced. There didn't appear to have a good decent housekeeper.
This guest did not leave comments about this hotel.
The room was average, but ok. The lobby was dirty, the kitchen area was not set up in a timely manner , the toaster blew out the power to the kitchen and the male receptionist did not know much about his job or about the facility. The juice dispenser nozzles were extremely dirty.
Nothing this place was not what I expected for the area it was in Yes everything this hotel was very bad we will never stay there again
The hotel is dirty and has bed bugs.
The staff was friendly had a room on the third floor no elevators. Air not working.
Listed as airport shuttle. No shuttle. Two hours to wait for a taxi. Breakfast, no fruit, no yougurt. If you liked a choice of two cereals, or four pieces of bread, you were in the right place. When I asked if there was anything else I was told that I
I didn't like anything about it. This hotel is filthy dirty and I didn't even want to lay my head down on the pillows at night. The shower curtains had mold all over the bottom of it and it was dirty! I wouldn't even have this motel associated with your business because it is bad
At 12:15 AM we were able to get a room ,having driven 6 hours in the rain and fog, and the staff was pleasant and helpful !! It's sort of an older hotel . could use a few common area updates first.
This hotel has bedbugs they bit my 5 year old daughter in her eye an it was swollen shut don't recommend anyone stay their
Nothing Smell, dirty, disgusting,
comfortable bed. complimentary breakfast not ready when promised.
The price, bed was comfortable, tv was good. Carpet seemed sticky, in need of shampooing or replacing. Small breakfast room with three tables. Questionable people all over, especially in the morning when you go to eat breakfast and all the tables are taken by one person and one of those persons is very loud and obscene so you end up eating part of your breakfast in the window sill and taking the rest back to your room. (A hotel employee was also sitting there and never said or did anything!)
Exceeded expectations for my purpose and price. Rooms are newly renovated. Staff was helpful. Definitely please with my stay. TV remote was dirty, but other than that the room was pristine.
Its location Never any hot water, tepid at best even after allowing it to run for many minutes.
Clean room. new pillows, etc. Location was in the ghetto. Boarded up buildings, trash, people wandering in the traffic. All low class businesses. Very far from civilized living.
Close to where we were going Cheap* (if you can stomach staying there and afford any medical bill for diseases you may pick up) Hotel falling apart Hairs on the bed Stains on the bed sheets Bed sheets not replaced Stains in the sink Stains in the shower Mold in the shower Roof wallpaper falling off Smears on television Furniture fell apart, injuring a guest Did not stay overnight because the hotel was too dirty. 0/10, would not stay again. I'm not a picky guest, but I wouldn't even stay here if it were my last few dollars and I couldn't afford a hazmat suit.
It was clean enough nothing crazy going on not spectacular but I sousl stay again in a pinch. If your looking for somewhere cheap to stay for the night it's cheap and not too bad. Location was my only gripe but it's right off of the highway which is good just felt shady