Everything was awesome, from check-in to check -out! The hotel was built in early 50's, but was updated while still maintaining the mad men classy feel. Everyone in our party loved the hotel. The views were spectacular at day and at night. Cannot express enough how wonderful this place is!
Nightly parking fee on top of room rate, excessive charge
Our reserved room with two queen beds was unavailable upon arrival. The other room offered had one huge bed, but the other person was on a couch made into a queen. The suite was very posh, the Presidential Suite, with two rooms and a shower ten feet square!
This hotel is really in need of a major rehab. The pool had scum floating in it.
The service in the hotel restaurants was horrible. But it is a clean hotel. Not really worth the price.
This place was so clean! I am so picky about my rooms and pools and Hilton didn't disappoint. We traveled with kids and the pool had a lot of them during the week (not sure about weekend), and they all had such a fun time. Also, so conveniently located by all of the shops and food. Great and accommodating staff. No complaints here! Nothing ;)
The room was clean and the furniture was updated. Staff was very friendly and helpful. The parking was terrible, plus they charge a daily fee of $18 which I was not aware of. The pool area was great and it was clean but the pool itself had tons of dead bugs and the water was so dirty and cloudy which was a really a shame because it was almost 110 degrees outside!
Staff was great and extremely helpful. Pool was relaxing. Food was okay but breakfast was better than lunch and dinner. The bar at the pool was good, but the drinks weren't strong or worth 9$. The alcoholic beverages at the pool bar were the biggest let down.
The grounds, pool area, hallways and the rooms were very clean and well maintained. The rooms were large and the beds comfortable. There was also plenty to do within walking distance of the hotel.
Service was fast and attentive, even at the restaurant and even on a sold out weekend. And they didn't nickel-and-dime us for every little thing, such as the toothbrushes we forgot and the room towels we accidentally left at the pool. Not sure why people complain about the expensive parking because there is a free self-park lot only 100 feet away with plenty of spots.
Close walking to shoppimg and restaurant's.
La piscina era preciosa y la habitación era espaciosa. Ojalá me hubiese alojado más de una noche allí para disfrutar de los jardines.
La cama era cómoda, a poca distancia del centro, las normas muy informales en la piscina. No teníamos champú, acondicionador, loción, y la máquina de hielo fallaba mucho.
Excelente relación calidad precio.
El servicio, la habitación, la piscina y jacuzzi abiertos 24 horas. Muy recomendable. Nada, todo nos encantó.
El hotel es precioso y las habitaciones cuidadas y limpias, el aire acondicionado funcionaba bien, algo muy importante en Palm Spring. El desayuno adecuado. Nos han pasado 80$ de más en la tarjeta, hicieron dos cargos que no se correspondía con nuestra reserva ni con el precio de la habitación. Al reclamar a través de Booking insistieron en que el cargo estaba bien, pero parece ser que nos han reintegrado el importe indebidamente cobrado ya que les envié por mail mis movimientos.
When back to my room in the evening and found roaches all over the place call downstairs and they didn't move my room just came to clean up they told my I was gonna get remburst but no body in the day shift got the memo so I got to pay full price for a roach room never going back
Central to downtown Palm Springs, friendly staff. Heat didn't work in my room and the hotel is very tired and in need of a renovation.
Their room have a separate living room area The parking lot to avoid a 25 dollar valet parking is a hike
Location was great. Young people were cursing and obnoxious and little children were listening to this and no staff did a thing. The rooms were very dark Like a dungeon.
Cleanliness & location. Staff wasn't incredibly personable at the front desk.
Nice pool area Nice workout facilities with weights and kettlebells Great rooms/ suites Good location- close to shops and restaurants mandatory $25/ night valet charge "all guests must valet park" was not stated at time of booking. Workout room smells like smoke on evey visit. Hotel borders major construction site- didn't affect our stay but might bother others. Everything looked nice and fresh except for elevators.
Stayed here many times so we keep going back great value would like to see some fruit and yogurt included in breakfast selection
Convenient to downtown,shopping the art museum and hiking. Staff helpful and friendly. A special place. NothingðŸ˜€ðŸŒ´
Very quietPeaceful The Wi-Fi was very weak not a very good signal I couldn't finish a project for work. This is the only thing that will change my mind from staying hereBut everything else was very good.
The character, location and friendly staff were great
The decor was so comfortable. Beautiful flowers grew everywhere. The pool was heated and clean. It was close to town but quiet. We loved it. It exceded expectations. No.
Loved the grounds and the pool. Enjoyed having lounge chairs at our door. Location was excellent.