This is an awesome hotel and we love that it is connected to the Quest Center for concerts! It would be nice if it had some kind of complimentary breakfast with as much as it costs.
I liked the staff, they where really friendly and super helpful. I did not like, I b the other hand, what they had to offer for such a high price... even super 8's have free WiFi and complimentary breakfast to their clients.
the entire staff was most helpful and friendly
would stay there again and would recommend it to my friends and family
rooms are good size, bed is comfortable. could be cleaner - for instance,clean the telephones!!!
Location is good, right next to sporting venues and downtown. Room was clean and bed was comfortable and the lobby looked nice. Charging to use the internet and the gym/pool is ridiculous, absolutely ridiculous. How is it that Motel 6 gives free wifi at most locations and the Hilton wants $10 per day to use the internet? They also charge for the use of the gym and pool, which didn't even have drinking cups for the water cooler. The hotel staff and I also have different definitions of what "city view" means. I had a great view of a freeway offramp.
cookie particles was not cleaned in the second day. cleaning has not parfect.
Amplios pasillos, cama cómoda, techos altos. Buen buffet de desayuno, galletas por la noche, el personal amable Vestíbulo oliese perfumy
Todo el mundo era muy agradable y servicial. El chico del transporte era muy agradable y servicial.
Las camas son cómodas, las habitaciones limpias y bonitas - El personal era muy cortés y servicial. No hay nevera en la habitación Mejor selección de canales de televisión Un poco caro Más oferta en el menú
Me encantó este hotel. La habitación era espaciosa y cómoda y estaba bien equipada. El baño era genial. El Internet era rápido y era fácil acceder a él. La ubicación es fantástica. En el gimnasio había máquinas de alta calidad, mancuernas y otro tipo de pesas. El personal es super amable. Me gustó todo.
El personal era amable. Era tranquilo y limpio. La cama era cómoda. Los electrodomésticos, Tv, microondas, etc., estaban de moda.
Nada Groseros, fraudulentos, odian las reservas hechas a través de terceras empresas, no les importa si estás contento o si decides marcharte.
La habitación era estupenda No podía conseguir wifi en la habitación
Práctico por su ubicación, buena habitación, pero nada especial. El jacuzzi estaba roto y se convirtió en una "bañera fría". El único desayuno disponible era de $15 por persona y era un buffet. También tuve que pagar por el aparcamiento.
Location My schedule didn't allow us to stay longer
Love the location--it was great to be able to walk to the quality restaurants nearby.
Friendly staff. Comfortable bed. Right off of the main road so the noise from the traffic was pretty bad
Friendly staff, good location, room decor is nice and well planned. The room and the bath could use more cleaning. Mold was growing in the shower.
- Great room layout & amenities - Free breakfast - Excellent location - Comfortable bed - Passive-aggressive staff - Cleanliness of room not nearly to par with other Element/Westin properties we frequent - Worthless HVAC system...room was 80F+ our entire stay, forcing us to keep windows open in 20F weather
The hotel was a great value for the money. Very nice rooms and great variety for continental breakfast, both hot and cold, during our stay
Location is great, breakfast, staff, comfort, facilites are great. We had NO control over the room temperature; why bother including an interface in the room if it doesn't respond? We were cold enough to need jackets at all times in the room. Also breakfast could be earlier, 6am would be much better than having to wait until 7am.
clean, quiet, easy to find wish breakfast was earlier. it was part of the reason that i chose the hotel, but wasn't offered before 7:00 a.m. and our event that brought us to town required us to leave at 6:30 a.m.
We absolutely love this hotel, the concept, and convenience of both the location and the ability to get whatever we needed at either the small hotel market, the attached grocery store and/or delicious food delivery. Wish there were more of these hotels! Paid parking, the breakfast could easily be improved with more fresh selection, our HVAC didn't work real well.
Nice location and the room itself was great! I don't remember the last time I was in a hotel with a full kitchen and even a stove within the room.... Would definitely recommend this place again
Close to old market, has a shuttle to get you just about everywhere you want to go in Omaha Internet was EXTRA, parking was EXTRA
The staff were very friendly and professional. The location is great for being able to walk to the market shops & Restaurants. The gym was well maintained and equipped. Beautiful lay out and love the water streams and fish! We stayed on the top floor and the vending machines ran out of complimentary snacks & drinks our first night ( we had a 3 night stay) The rooms although clean are starting to show their age and the decorations are dated could use a makeover
Everyone was friendly and helpful. I enjoyed myself very much. Maybe the fitness center could have used some more weight machines-I can do cardio outside anytime.
The room we had, had very high ceilings making the room feel so large. Very comfortable bedding and perfect for a few friends to stay for a night on the town. The room we got had huge windows and was a corner suite it was a little bright in the morning for a couple of girls with handovers, even with the black out curtains shut,
Steve Skelly is very customer oriented, and loves the property he manages. He used his expertise to solve a problem I had with another company. Many thanks! Ask him for an historic tour of the original entrance. AAA++++++
Loved the location!!
The staff was wonderful!
Great staff, great Cookies. Friendly people. Will stay again. Price was great.
Breakfast was nice, when they would allow us to eat. They failed to mention the first day that if we didn't book through their hotel website we didn't get complimentary breakfast. The sheets and comforter had what looked to be blood stains on them when we arrived.
close to qwest centre
Everything was excellent, it is a good convienent place to stay in downtown Omaha
The rooms were clean and decent size. The staff was very helpful and pleasant. I would stay here again in the future. The only real issue was that the rate I was quoted through booking.com was not the rate the hotel had us confirmed at. They immediately made a copy of our confirmation slip and the rate was adjusted. It could have been a hassle had we not brought written confirmation of the rate.
Stayed here for a New Year's Eve party. This former Hilton Hotel of yesteryear is one old tired dog.
The hotel staff was very friendly! The front desk clerk was very generous and upgraded us to a suite. Very clean rooms, comfortable beds. Great location- we walked to Blatt's bar (which I highly recommend!). They do have a shuttle that will take you to the Old Market and airport. Would definitely stay again!
Everything especially the staff they were wonderful!
Very relaxing environment and shuttle was very helpful dropping off and picking up at all the museums, events and activities going on close to the Hampton. Was thinking that the room came with a mini frig for the small children's milk and fruit. Had some issues with room scheduled and reserved back in January of 2014 for a July 2014 Friday afternoon evening and Saturday evening family reunion events. Having staff double book the room and late preparation setup for the fifty plus family members.
Definetly the best value for money hotel I have stayed in the USA. Great rooms and great value for money. Staff where great. Highly recommend
Comfortable beds, friendly staff, clean, excellent experience. Quiet. Thank you very much.
location and the room restaurant was horrible...poor service, bad food and drinks.. over priced...noisy...
Very clean rooms, staff was great and location was right downtown by the old market, will stay there every time we are in Omaha i No
Very new , great room layout with defined lounging and sleeping areas, very spacious. Shuttle to Old Market. Nothing
The newness, updated features such as enough outlets!! Kind of hard to find the parking and entrance. Lighting in bathroom is not very bright for applying makeup
I love this hotel and their staff! I had a broken air/heat unit in my room and they did every single thing necessary to get it fixed. Great clean waterpark, and good food at the restaurant. Worth every penny as my 6-year-old had a blast! The only thing that I wish they had was a staff member to man the waterslide at peak times. Other parents were not properly supervising their children, and they were hitting each other while sliding. It's a recipe for a lawsuit.
The water park!
Location is near places we wanted to visit in Omaha. Shuttle service to downtown works when you are tired from going places, just give them 30mins to an hour notice Indoor water park is great for those coming with kids The staff hung up on me twice when I was not yet done with the call. On a seperate occasion I perceived a lack of training in customer relations, so unlike a hotel like holiday inn. I don't ask much, but they come off as impersonal, sometimes rude.
The rooms are very large. We had two with 2 king size beds in each. Everything was clean and updated. The staff was wonderful and friendly with our children. The pool room was a little cold- it would have been nice if it were a couple degrees warmer.
The room was nice and clean. There was a staff member that harassed us in the pool area, making up rules and arguing with my wife and family. She then followed my wife when she left to speak to th manager and began around there as well. Ruined the whole stay.
This guest did not leave comments about this hotel.
Newer hotel, super comfortable bed, spacious room. Blinds in the room were not operational. Shower would not switch from spout to shower. Ended up showing with all the pressure coming out of the spout and almost none from the actual shower.
Safe and well lit area. Short drive to old market and the zoo.
Friendly staff. The cafe and bar was very expensive. In middle of college campus.
Convenient location from the zoo. Swimming pool. Coffee in the room. Desk clerk extremely helpful. Rooms very clean and current. No jacuzzi/hot tub. No continental breakfast. Drain in shower very slow.
The area of Aksarben where this property is located is very new. There were lots of dining choices and seemed to have a lot to offer in terns of entertainment. Lots of green space for exercise and play. The hotel was immaculate and the rooms were very comfortable.
Staff was nice abs welcoming. Variety of breakfast was good.
beds were very nice. pool was fun for the kids, it was warm too! Had a very good stay. Hotel did not have breakfast, but you did get 10% off at the Perkins that is attached but the food was bad and all of their highchairs where broken.
From the time we walked in, the staff was very accommodating. Rooms were comfortable and clean! Great pool and breakfast. Chains holding the pool floatations were too long and a little dangerous with how far they moved for our small kids.
The rooms were clean and nice. Perkins being attached was convenient. Front desk staff were very friendly. Enjoyed my stay. No breakfast but 10% off at Perkins was nice.
The pool area was awesome for the kids with the slides and other fun things for our kids (four- and eight-years-old). Having the Perkins attached worked out well for us given we got in late and could just walk down the hall to eat. The staff was very friendly and helpful and we enjoyed out stay. Breakfast would have been nice but I imagine that's tough when connected to restaurant with breakfast as good as Perkins.
The pool is great for younger children. We have a 5 year old and 2 year old, and that was their favorite part of our trip. No continental breakfast
Staff was very friendly. Very good breakfast, many options to choose from. Room was a little small.
The look Pool was closed and that's what my daughter was most wanting to do there We also arrived in at 1:30am and they started construction on the room above us at 7:30am grinding hammering pounding we couldn't even here the tv at high volumes front desk said that's the way it is sorry They never told us that construction was going on besides the pool Hated my stay