La gente es agradable La habitación era pequeña para el precio Direcciones pobre y señalización
la vegetacion, la arquitectura de jardin Sustrajeron de la habitacion un pantalon negro de mi esposa y un juego de viaje de mi hijo
Jardines Aparcamiento muy lejos
Diseño y mantenimiento de jardines La habitación no estuvo lista a tiempo, gastos al azar, y una ligera actitud grosera hacia los clientes
Personal amable y me encantó el happy hour los días laborales!
Cerca del aeropuerto. Hotel situado en una zona donde los móviles no funcionan. La conexión wifi era débil en la parte trasera del hotel. Sin ayuda de personal. No hay restaurantes cerca para comer.
Me agrado la tranquilidad y el descanso. Tambien la atencion de recogerme en el Aepopuerto y de regresarme para el aeropuerto. Algo importante de comentar es la seguridad. No tengo quejas.
El bufé de desayuno era impresionante Las habitaciones necesitan mejoras
El personal era increíble, era muy agradable y servicial. Podría estar más limpio, (la suciedad se camuflaba con colores oscuros y decoraciones).
No era tan "lujoso" como pensé que iba a ser por el precio y comparado con las fotos.
Cama cómoda Excelente desayuno completo Problemas técnicos y de mantenimiento No hay reproductor de DVD
La relación calidad-precio, aunque el taxi al downtown en Nashville fue más caro de lo esperado El desayuno podría mejorarse
All in Complimentry Benefits. We booked for two nights and enjoyed our nights and had planned to be in the area for 7 days. We inquired to stay an additional 5 nights and the rates available were up about 25% higher. We ended up booking somwhere else for 5 nights right next door. Still highly recommend staying at hotel if you are haapy with price.
Staff was great, very friendly, Jon was the best. Food was good and the drinks are always nice. Beds were very uncomfortable for me, way to soft and sunk in. Bathroom door doesn't lock refrigerator was tiny compared to other hotels of this kind I have stayed in. At over $200 a night I expected better.
Close to the mall. Over priced and charged $50.00 extra at check in. Days Inn was cleaner and 1/2 the price.Would not stay here again.
Very nice staff, great rooms. Room never cleaned on second day. Left room at 1100, returned at 1500 to find it wasn't cleaned, returned again at 1800 to again find it wasn't cleaned and reported it to front desk twice, returned at 2300 and found it was never cleaned. Communication between front desk and driver of free shuttle bus was poor - waited 45 minutes for pickup after being told 3 times driver would be there within 5 minutes.
The breakfast was excellent. The shuttle was great.
Very very clean. Seems fairly new. Staff was excellent but for the desk person who sent our wake up call to the wrong room. Bad for us and bad for the people who got a 3:30am call. Gym needs a bit more. Breakfast just a half step above what is served at motels. Felt like I paid a bit more than what I got.
The front where you check in was very nice the room smelled like mold and the refrigerator didn't work, when we had paid extra for a room to have one
El personal era muy servicial y muy agradable.
El servicio de recepción era muy bueno. La ubicación del hotel en el centro fue muy buena. Nos alojamos cuatro días, en general un gran lugar para alojarse. Las habitaciones necesitan una reforma. Accesorios de baño viejos. La habitación estaba limpia y el servicio de limpieza lo hizo bien. Ninguna queja importante.
El personal era muy agradable y servicial. Las camas eran muy cómodas. Tranquilo. Nuevas instalaciones. Una gran relación calidad-precio. El edredón estaba sucio, con manchas de sangre. Me cambiaron inmediatamente después de informar al personal. El desayuno era horrible y el café venía de una máquina, no estaba recién hecho. Baños pequeños.
The hot breakfast was the best every morning. Good location to the things we wanted to do. The people working there was very nice and helpful. I wish the beds were more comfortable.
We loved the morning breakfast.. a full hot breakfast and 24 hr coffee. The hotel and rooms very very clean with excellent service. We complimented staff throughout our stay. The Hampton Inn at Opryland was better than a lot of resorts I have stayed at. The cleaning staff are very good! As we checked out, we gave a raving compliment on the hotel. To our surprize, the clerk would not even make eye contact, or say thank you; and she was not on the phone or computer. I felt bad, and wondered if we had done something to offend them. this is all I can think of... I was there with my 2 daughters and a friend; we were not loud or out of line. We were there through a tour co. for the CMA fest and didnt get our package delivered to the hotel right away? or maybe we needed to ask for it, and it was already there. so after a day out, I inquired about it 10 hrs later, (like 6pm) the young girl at the desk didn't know about the packages. She said she would find out right away and call me back asap if she found them. An hr later, no response, so I called the travel co., and that's when I found out the CMA pkg. had been dropped off at 10 am that day, but to be sure and call back if the tickets were not there for some reason. I went to the desk within a 1/2 hr. One young person was there sitting up on the desk. ( as kids will sit on counters) he did go to the back and came out with our package right away. all was well! I think sometimes it's the age of the workers, and not much experience with their jobs, so I did not think bad of the hotel at all! And it was my first time doing all this, so I was not experienced. all in all, we truly loved our stay there at the Hampton, it was a cut above, and want to go back.
nice room. great deal with booking.com hotel great. breakfast area dirt.
when i walked into the room it was more then i saw in the pictures and very impressed with what i got for the money i had to leave early and the did offer a breakfast but only set hours and i was not able to get any before my trip. Plus i am in the military and they didn't offer a military discount showing us men and women who serve our country they appreciate what we do
Breakfast and decent workout room if small Starting to show wear and tear carpets didn't look dry clean in rooms
Went to Nashville for first time to meet up with extended family. We traveled with 3 young kids. This hotel was great! Full kitchen was perfect to store food, milk, snacks for kids. We loved the full breakfast every morning. And 1 bedroom suite was perfect, room enough for all of us. Parking got pretty crowded. Wish they had family parking spaces close, so we didn't have to lug all kids and kids' stuff from the back 40.
The room was large and it had a kitchen The bed was small and there was no iron or ironing board provided in the room
This guest did not leave comments about this hotel.
Everything was great, need a little more parking on the weekends but we had a great time.
It was very roomy and they try to think of what guests will need. I asked for a baby gate and she told me if they didn't have one they would get one for me and one was brought right away. The front desk staff were very friendly and efficient The toilet overflowed on the first flush and my computer couldn't hook up to the internet. They sent the engineer guy right away, but he was very unfriendly and seemed bothered.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
It makes you feel at home The TV didn't show good
Loved having the kitchen. We were really lucky and the grill was right outside our door also.
This hotel was excellent! Easy access to Nissan Stadium, airport and opryland. The staff were all very nice and friendly. Long term resident has pit bull dogs and they were not on leash. We complained to the clerk and they said they were aware. I have small dogs and was a little afraid we would run into them, but we did not see them again.
the staff the fact that my roomom wasn't available until 2 hours after check in time
Friendly, helpful service..The maid was quick and efficient. Breakfast was good. enjoy the pool and the grilling area. will definitely make reservations again
Location Breakfast was less than desirable.
Very clean close to grand ole opry in walking distance No every one was real nice all Nashville very clean town no homeless no drinks on street just goof ole country people
Staff,They went out of their way to be helpful.
Proximity to event!
Convenient to area attractions. The food in the Bistro was very good. The bed was comfortable. For the internet price I got, it was ok. If I would have had to pay full price, not worth it. A bit run down. Carpet stained. Sheets very thin, small tear in the bedsheet. There was supposed to be a small refrigerator in the room, but there was not. My button on the phone to call the Front desk did not work. I was there three nights, never fixed.
The staff was very friendly and accommodating! The hotel didn't offer a complimentary breakfast and the hotel was overpriced for what it offered.
The staff were absolutely amazing!
Staff was very professional and knew what they were doing. Quick check in and out. You couldn't walk anywhere
Location Staff did not know how to check us in, key would not work in our door, air conditioner units was beneath our window needed repaired, could not sleep because of the racket they made all night long.
Indoor pool The bathroom had other people's hair all over the floor and shower. For the price they should have a Continental breakfast.
Everything. It was great. Fantastic staff. Very clean. Wonderful accommodations. Walking distance to the Grand Ole Opry and Opryland. Very safe. The pool was a little chilly for the kids, but they did not seem to mind and it was clean so I am happy about that.
The hotel was very clean, the bed was super comfortable, and the shower had good strong water pressure. The staff were generally very kind and helpful. Only negative thing -my daughter left a favorite tshirt, when we went back, it was gone. When asked, the cleaning crew & manager, who had 'just' cleaned the room, said they saw nothing. Would have preferred to dig them from trash then be lied to.
Very modern, comfortable clean rooms and great location.
Hotel was very modern and clean. Breakfast hours were very short (6-9) and choices were limited. One of the cabinets was broken in the room. No maid service on the weekend without special request. Shower water pressure was almost non-existent. Overall, I was just not that impressed. I understand the hotel was green but it only seemed to be green as a mechanism for cost savings.
It was a new facility so everything was shiny and new. The lobby/lounge area was very open, airy and inviting. This is a great place for families with a great pool, walking trails,outdoor grills and picnic area. It was nice but not impressive for the money. The bed and sofa both were very uncomfortable. It was supposed to be a suite but it was the size of a regular room and they had some sort of curtain that was supposed to divide the sleeping area from the rest of the room.
The hotel was newer with all the standard features. Pocket doors in the bathroom are a bad idea. Pool is much colder than expected for a heated pool. They also over sold our suite we purchased, no compensation for the mistake.
Home2 was a great hotel super close to airport but couldn't hear planes. Staff was super friendly and nice , rooms were very clean and we'll stocked ,I got a suite and it was a lot bigger than I expected, overall a great stay Only issue I had was there must have been a junior hockey tournament the weekend I stayed ,kids were everywhere and extremely loud and running up and down the hallways,but that's not the hotels fault it's the parents.
The breakfast was very good, lots of choices, but not open long enough, especially on the weekend. The hotel was comfortable. One staff member did not have any change at the front desk so went to his car to get his own quarters to break dollar bills for me. That was nice of him. The rooms were spacious, well organized, and laid out well. The housekeeping staff was not good. One day they never showed up even though I asked them to clean the room and let them know when I left so they could get into the room. Once I returned, no one was on staff to clean the room. The other days the staff just did not clean well. Left trash on the floor, did not take dirty linens. Never refilled my empty tissues or toilet paper until I asked for replacements. Also, one day there was an employee parked in a handicapped parking place all day with no signs of being handicapped nor did he have handicapped plates or placard. On the next day the hotel van was parked in a handicapped space all morning. There is only 4 handicapped spaces at this hotel. This should never happen. Not good water pressure in the shower. Sliding doors in bathroom were difficult to use.
Bonito lugar para alojarse No hay verdadera vida nocturna
Me gustó la zona del atrio No me gustó el ruido, el personal grosero, mala cama, un cuarto de baño pequeño, etc.
Limpio. Las camas eran impresionantes. Motel claramente viejo, pero tiene bonitos colores con la reforma. Mi puerta estaba a 75 pies de la calle. Podía oír el tráfico toda la noche. Las persianas son viejas y difíciles de manejar.
El precio Si pudiera puntuar este lugar le daría un cero, en serio!! Nunca me he sentido tan sucio! Las habitaciones eran repugnantes!!
Económico y conveniente del Hermitage.
Sólo nos alojamos una noche en este tugurio y nos fuimos. Actualmente estoy luchando con ellos para conseguir que me devuelvan el dinero de las noches que no me alojé.
Este lugar necesita urgentemente una renovación. Era repugnante, sugiero otro sitio. Todo lo que tenía.
Privacidad, habitaciones limpias, un personal dispuesto a hacer cualquier cosa para ayudar
Este lugar es una broma. Anfitrión terrible. Terrible servicio al cliente.
Económico y ubicación práctica. Bastante limpio. El personal no era nada amable. Me sentía como si durante el desayuno me estuvieran observando. El hotel podría modernizarse.
No había desayuno continental?