La gente es agradable La habitación era pequeña para el precio Direcciones pobre y señalización
Diseño y mantenimiento de jardines La habitación no estuvo lista a tiempo, gastos al azar, y una ligera actitud grosera hacia los clientes
la vegetacion, la arquitectura de jardin Sustrajeron de la habitacion un pantalon negro de mi esposa y un juego de viaje de mi hijo
Jardines Aparcamiento muy lejos
No era tan "lujoso" como pensé que iba a ser por el precio y comparado con las fotos.
Cama cómoda Excelente desayuno completo Problemas técnicos y de mantenimiento No hay reproductor de DVD
Cerca del aeropuerto. Hotel situado en una zona donde los móviles no funcionan. La conexión wifi era débil en la parte trasera del hotel. Sin ayuda de personal. No hay restaurantes cerca para comer.
Me agrado la tranquilidad y el descanso. Tambien la atencion de recogerme en el Aepopuerto y de regresarme para el aeropuerto. Algo importante de comentar es la seguridad. No tengo quejas.
La relación calidad-precio, aunque el taxi al downtown en Nashville fue más caro de lo esperado El desayuno podría mejorarse
El bufé de desayuno era impresionante Las habitaciones necesitan mejoras
El personal era increíble, era muy agradable y servicial. Podría estar más limpio, (la suciedad se camuflaba con colores oscuros y decoraciones).
El hotel está muy limpio, el personal muy amable, las camas muy cómodas. La ubicación es perfecta para toda la emoción de la ciudad. El hotel no ofrece wifi gratuito. Tienes que pagar por el día, y por la alta tasa que cobran por noche debería ser gratuito.
El check in y el check out fue fácil y agradable. La mayoría del personal de limpieza no habla inglés. Había un nido de avispas en el balcón, muy desagradable. El baño podría haber estado más limpio. No había desayuno continental.
Tranquila, exclusiva Nada
El vestíbulo La alfombra estaba sucia. Había basura en la mesita de la izquierda de un huésped anterior. La ubicación y el personal.
Nos registramos más tarde de las 3, por supuesto, sin problemas. Nos mejoraron de habitación en el registro, no nos dijeron por qué. Pero la habitación estuvo fantástica y las camas suaves, encantadores. Disfruté de mi estancia y sin duda me alojaría de nuevo allí.
Parece encantador en el exterior, las camas son cómodas. Trajeron una nevera bajo petición. Alfombra en pasillos desgastados.
No hay acceso a internet gratis
Staff was very customer oriented. Quite clean. Good breakfast. Location was not as good as expected but did have a shuttle running every 1/2 hr. To the downtown area. Shuttle stops at 9:00 pm. Early stopping of the shuttle. Should at least be til 10:00. Otherwise, enjoyed our brief stay.
Bed was comfortable, it was quiet. The check in guy at the front I thought was rude. There were random stains on the curtains, walls, and ironing board. I thought the price was too high for the quality. If it were 200 for 2 nights instead of 300 I thought that would've been more fitting. Might as well stay in a la quinta
The staff was friendly and the location was close to downtown. Use the shuttle or Uber if you are going downtown. Parking is expensive.
The air conditioner was too loud
Bathroom had peeling wall coverings. Fridge was in compartment of entertainment console, no ventilation. Poor concept or maintenance.
Breakfast was ok lobby area ok Everything else was bad pool room tv everything else
Your employees were very helpful and friendly.
Pros; bed was very comfortable, staff was very helpful Cons; bit of a smell in the lobby and in hallways. Industrial district it was located in.
The staff working there are very accommodating and friendly. I got to the hotel early the first day and was directed to the free breakfast and allowed to store my bags for free. Breakfast was great! Mini pancake machine along with waffles and eggs. The room was large and comfortable. The location was convenient but not as convenient as some of the other hotels downtown. (I like walking around so it was a bit out of the way returning home in the evening by foot.)
Breakfast, friendly staff, free shuttle ride, comfortable bed Artwork, further away from nightlife
Rooms/hall ways are in need of work.
Staff was fantastic and everything was very clean price?
the luxe the bath was to little
The only thing i liked was the location!! The hotel is well over priced with what you get.There was no bottled water in the room and having to pay for breakfasts on top of the price of the room is outrageous, making it a very expensive trip.
Great place to stay for business or pleasure. Clean, spacious rooms and very friendly staff. No dislikes.
El personal era muy profesional, atento y amable. Un gran servicio de habitaciones. El hotel estaba un poco más lejos del centro de lo que pensábamos. Sin embargo, proporcionan un servicio de transporte gratuito.
Servicio de transporte (Tesla). Check-in temprano (si está disponible). Excelente servicio Las habitaciones son un poco pequeñas
cercanía aeropuerto, servicio shuttle, staff agradable nada
El personal era simpático y agradable Hay un montón de moscas de la fruta en la habitación que olía mal. El inodoro era muy pequeña. Las camas eran chirriantes.
El personal de recepción era estupendo... Por la tarde ofrecieron un pica-pica de cortesía muy bueno. No había servicio de habitaciones después de las 16:00 así que no me pudieron cambiar las toallas.
Que cobran doble.
The location and historic charm are off the hook, Rooms we're lacking for the quality we were expecting.. All and all good stay...
Staff was wonderful. Rooms well appointed and comfortable beds The fitness facility could be expanded by a lot!!
The staff was amazing and super helpful! Everything was clean and nicely remodeled! The hotel has zero parking you have to pay to park which was very expensive!
The location is great for proximity to downtown and Vanderbilt. The bar and lobby areas are nice. Bartenders were friendly and had good wine suggestions. There was a wedding on Saturday that took over the entire lobby for much of the day and night, so that cut down on our enjoyment. Friday night we enjoyed having a glass of wine in the lobby while listening to live music and waiting to meet friends for dinner. The shower stall was old and had mold and mildew stains in the grout. We were awakened several times during the night by people passing through in the hall. They weren't being excessively noisy; it seems to be a design flaw. I much prefer the Hutton. Even the Loews is better.
Great stay. Very comfortable and good value. We really appreciated the airport shuttle driver. He was on time and friendly. This is a greatplace to stay the night before an early morning flight out. NA
The staff was very friendly. Our flight didn't leave until later in the day so they allowed us to hang out at the pool which was really great. The airport shuttle ran right on time and we didn't have to wait long at all to get to the hotel. The room was a little small so it was hard to move around with three adults staying in one room.
The staff were very accommodating and the location was convenient to the airport. I would stay here again.
Room was clean and staff was friendly. My only minor quibble is that there was no fridge in the room
Customer Service was hands down the best!! Nothing. Enjoyed every bit of it. I did a ton of research and I believe found exactly what I was looking for.
very convenient to Vanderbilt great restaurant/lounge staff was very accomodating did not think it was a good value hotel rooms need to be updated
It waa very nice. And clean. Paying 35$ for parking in a giant empty parking garage, and not being informed at any point or with any signage guests wouls pay to park
Location We only had one towel in our bathroom. No one was available to get us more. ? We paid for a Parthenon view and received a parking lot view. The air conditioning did not get below 77 degrees. Very small room. Extremely disappointed for what we paid, and what we were promised.
Nice rooms and hotel staff is very professional Parking is expensive. Given the cost of parking in the area, it is heavy handed.
Great view on 18th floor. Beds were exceptional. Furniture was comfortable, not just good looking. Did'nt turn it on, but large TV. Very easy key card swipe system. Friendly concierge and wait staff. Fast, plentiful elevators. Traffic noise waking me up. I was on the 18th floor! Construction noise. Not Westin's fault but not pleasant. No parking, which is cheap, but the biggest issue is that I could not get safely to the valet drop off area because of the construction. That, they could have dealt with. Outside bellhop valet seems beaten down by the construction chaos. Had two dazed, almost rude encounters. Had a bellhop push a cart between me and my wife while we were walking in to check in.