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Detalles
Mapa
Opiniones
General
8,2 Excelente
Basado en 4.087 opiniones
-
Todas las opiniones 8,2
-
Parejas 8,1
-
Familias 8,0
-
Negocios 7,6
-
Viajeros solos 8,5
8,9
7,8
5,8
5,7
5,0
5,8
8,7
7,6
5,5
5,1
5,0
4,7
9,1
6,4
5,0
4,9
4,8
4,5
9,1
7,7
5,7
5,4
5,2
5,0
8,7
7,6
5,6
5,5
5,2
3,8
Datos proporcionados por TrustYou
"Servicio amable"
"Bonitas vistas"
Opinión positiva destacada
Opinión crítica destacada
Excelente 8,0
La ubicación era fantástica. Tenía un montón de instalaciones. Buenos restaurantes. Poco anticuada. Y muy enorme. Nos sentimos vacíos.
Aceptable 5,1
Personal Las habitaciones básicas
Opiniones recientes
-
Excelente
8,8+Restaurante Rivue genial, la ubicación era buena. Podría ser una propiedad agradable si las zonas comunes estuvieran reformadas-Necesita reformas de las zonas comunes, aunque nuestra habitación estaba bien.
-
Aceptable
5,1+Personal-Las habitaciones básicas
-
Excelente
10,0+Me encantó el bar en el paseo cruce
$100.312+
Detalles
Mapa
Opiniones
General
8,8 Excelente
Basado en 1.718 opiniones
-
Todas las opiniones 8,8
-
Parejas 8,8
-
Familias 8,4
-
Negocios 9,2
-
Viajeros solos 8,5
9,2
8,5
8,1
7,5
7,3
4,8
9,2
8,4
7,3
7,0
3,1
9,1
7,9
7,9
7,2
6,9
9,1
8,6
7,0
9,2
8,2
7,0
6,6
Datos proporcionados por TrustYou
"Habitaciones limpias"
"Las instalaciones del hotel estaban limpias"
"Buen televisor"
Opinión positiva destacada
Opinión crítica destacada
Excelente 10,0
This is a awesome hotel in a great location. Staff at the desk were exceptionally friendly and helpful. The room was decorated in a very modern style. There was a 65 inch TV in the room. The hotel also has a restaurant and bar. I ate 3 meals there and the fool was good and preparation was excellent. I would not hesitate to stay there again., Front desk workers, although eager to assist, did not have a good command of the English language. The accents were very heavy, and sometimes I had to ask them 2 or more times to repeat what they said.
Mediocre 2,0
The noise in the hotel did not stop all night. When I checked out in the morning there was a drunk asleep in front of my door. Not worth it
Opiniones recientes
-
Excelente
10,0+The basic room appeared recently renovated and was borderline luxurious, depending on your definition of luxury. Definitely highly comfortable. High-end bathroom, bed and bedding were marvelous, the robe is a welcome touch. Stayed Fri-Sun, there was a lot going on in and around the hotel. I was pleasantly surprised at how the noises disappeared once my room door closed. The complimentary Wifi was more than sufficient for my needs without having to upgrade, and was trouble-free. Nice to see a hotel that's recognized by 2016 that a couple of USB charging ports on the nightstand might be handy; I didn't have to take my wall charger out of my bag. There's a room safe big enough for a 13" laptop (but not a 15") and the safe has a 110V outlet inside the door, nice. Huge flatscreen with great sound. Room keys are chips, not mag swipe, so you can unlock the door without taking the key out of your wallet. The elevator might leave your stomach in the lobby when you're going up ;) Parking was advertised at $13 but ended up being only $10; there's no integration with the room key though so you have to keep up with your ticket. This hotel is connected to the Louie Link enclosed walkway that runs from Galt House and KFC Yum Center at the north to Fourth St Live at the south. And the staff is great! Highly recommended. Thanks!
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Mediocre
2,0-The noise in the hotel did not stop all night. When I checked out in the morning there was a drunk asleep in front of my door. Not worth it
-
Bueno
7,4+The location is great, right on fourth street. The bed was very comfy and the tv was huge.-The bathroom was freezing, and the noise from the late night parties echoed from the lobby right outside the door, made it hard to sleep. Valet was expensive and the pool was alright, kind of small. No hot tub. No free wifi, no breakfast included. For the cost, I expected more.
Detalles
Mapa
Opiniones
General
9,0 Excelente
Basado en 1.665 opiniones
-
Todas las opiniones 9,0
-
Parejas 9,0
-
Familias 9,0
-
Negocios 8,8
-
Viajeros solos 8,6
9,6
9,2
9,0
8,9
8,9
6,2
9,7
9,2
9,2
9,0
9,0
5,9
9,3
9,1
8,1
7,9
6,0
5,3
9,0
7,9
7,1
6,2
5,8
9,3
9,1
8,4
8,2
6,9
6,7
Datos proporcionados por TrustYou
"Zona de entrada agradable"
"Ambiente agradable"
"Hermosa arquitectura"
$91.589+
Detalles
Mapa
Opiniones
General
8,5 Excelente
Basado en 881 opiniones
-
Todas las opiniones 8,5
-
Parejas 7,9
-
Familias 8,1
-
Negocios 6,9
-
Viajeros solos 8,5
8,9
8,7
8,6
8,6
8,4
6,0
8,7
8,4
5,2
5,1
3,2
3,0
8,6
8,3
4,1
3,4
8,7
8,6
8,6
4,3
3,4
8,9
8,8
4,0
3,5
Datos proporcionados por TrustYou
"Zona de entrada agradable"
"Ambiente agradable"
$111.526+
Detalles
Mapa
Opiniones
General
8,6 Excelente
Basado en 829 opiniones
-
Todas las opiniones 8,6
-
Parejas 8,9
-
Familias 8,6
-
Negocios 8,4
-
Viajeros solos
9,5
9,2
8,4
8,4
8,3
4,0
9,4
9,0
8,6
8,5
8,2
3,2
8,6
8,4
7,7
2,8
8,2
Datos proporcionados por TrustYou
"Servicio profesional"
"Zona de entrada agradable"
"Servicio amable"
Opinión positiva destacada
Opinión crítica destacada
Excelente 8,0
Overall our stay was good. The room and hotel were very clean and the beds comfortable. The location would have been great for going out (which is why we selected it) had we had the time, but didn't work this time around for us. The only downside for this hotel is the shower. My husband had a difficult time since he he is over 6 feet tall and the shower head was for people closer to 5 1/2 feet or shorter. The pressure was also barely there and quite noisy from I think trying to get the pressure.
Mediocre 2,0
The location is good. The room was dirty and we couldn't get them to come clean it. They said they were busy. The maid would knock very early then we asked her to come back later and she never did. The manager was very rude when we asked about the cleanliness. There wasn't enough hot water at all. It was very disappointing especially considering the price for our two dad there.
Opiniones recientes
-
Excelente
8,0+Overall our stay was good. The room and hotel were very clean and the beds comfortable. The location would have been great for going out (which is why we selected it) had we had the time, but didn't work this time around for us.-The only downside for this hotel is the shower. My husband had a difficult time since he he is over 6 feet tall and the shower head was for people closer to 5 1/2 feet or shorter. The pressure was also barely there and quite noisy from I think trying to get the pressure.
-
Bueno
6,8+It was semi-centrally located, a nice hotel and the restaurant food was decent.-I made my reservation based on a call to the front desk that confirmed they had a specific cable package, which, upon arrival in my room, the hotel did not provide. It is not a big thing, in the grand scheme of things, but it was quite irritating and avoidable.
-
Mediocre
3,6-Whirpool was unbelievably dirty, ypi cpuld scrape the dirt off the tiles, water was brown n smelled horribly warer was also warm not proper hot tub temperature, swimming pool floor was filthy as well, very disappointed and dissatisfied especially for the money I paid.
501 South Fourth Street, Louisville, KY
9,1
Distancia
0,3 km de
$99.688+
Detalles
Mapa
Opiniones
General
9,1 Excelente
Basado en 1.472 opiniones
-
Todas las opiniones 9,1
-
Parejas 8,8
-
Familias 9,0
-
Negocios 9,3
-
Viajeros solos 9,2
9,7
9,7
9,0
8,9
8,4
5,7
9,8
9,7
8,8
8,3
7,0
9,7
8,8
8,6
8,3
7,4
9,7
9,2
8,9
8,4
8,4
9,2
8,9
7,6
Datos proporcionados por TrustYou
"Bienvenida magnífica"
"Habitaciones amplias"
"Hotel elegante"
Opinión positiva destacada
Opinión crítica destacada
Excelente 8,0
Nice pool, nice decor, great dining floor with complementary breakfast and early evening refreshments. Convenience to venues on 4th Street Live. A good safe place for families even with young children, and still stylish.
Bueno 6,5
The hotel was newly finished and was beautiful. The location was centralize and idea for activities in the downtown area. I travel often and regularly stay in a variety of hotels which fall into this category (many of them are also Embassy Suites.) However, In my many years of travel I have never found a larger group of rude, dismissive, and unprofessional employees then those of Embassy Suites in Downtown Louisville. Not until my recent visit to this hotel, was I ever given the impression that a hotel staff was intentionally trying to NOT be accommodating and/or helpful. It interesting that a team in the service industry, would seeming go out of their way to do this. This is also rather disappointing, considering that I paid almost $700.00 for two room and a 1 night stay. I would think for that price I should NOT have a "supervisor" raise his voice to me, then publicly shame me for booking through a 3rd party booking site (apparently this makes you a second class citizen and justifies them treating you poorly,) and then proceed to scream at me "what do you want me to do about it." Please keep in mind that this was in front of my friends and about 20 stranger in the lobby, oh and 10 other employees of the hotel... Classy! All of this stemming from their in ability to accommodate the simple request of adjoining rooms. Also keep in mind that I had called this hotel several times in the days prior to my check-in and spoke to a variety of people regarding this. All of whom told me different things - everything from "sure, no problem," to "I've added a note..., "or call back on this day and tell them to..." Also during this train wreck of an experience, I had two employees who couldn't even find my reservation, one of which did everything but call me a liar. However, he did manage to rather blatantly imply that I didn't really have a reservation and that I must have either made a mistake, or was making it up to pull one over on them....are you kidding me?!? As it turns out, the only reason they couldn't find my reservation was because the employees didn't understand that if you are trying to pull up a booking from a later date, you have to change the date of your search to that day and not the current date... Sounds rather basic... Of course, I can't blame those employees - clearly they were poorly trained! In short - unless you want to be verbally abused by the staff and be made to feel bad because you only spent $700 on your room(s) instead of $750, this is not the place for you.
Opiniones recientes
-
Excelente
10,0+The front desk staff knew what they were doing. They answered all questions with a smile and what they said was a fact. The valets went over the top to accommodate our special requests and there were several. If you want to stay near 4th Street Live. This is the place. The free breakfast was great and the happy hour was too. Stay here when in Louisville. I know I will again. I did not meet a single employee who was not friendly and professional. Well done all.
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Excelente
8,0+Good Location next to 4th Street Live and near to the convention center. Free Shuttle from airport a real plus. Newer hotel in an older building. Bathroom was very large but surprisingly the bedroom area was on the small side. Everyone on staff at the property seemed very nice. Enjoyed the hot breakfast and happy hour.-Housekeeping was not so good. Coffee rings on counter remained through my stay never wiped up. Returned to my room one day at 5 PM to find the room was never made up so the next day I called to housekeeping to make sure my room would be cleaned before my 5 PM return only to come back to an untouched room. Very disappointing. Blackout drapes extremely hard to open or close. Had to call maintenance and the pull rod fell off one time. Maintenance said these drapes have been a constant problem.
-
Bueno
6,5+The hotel was newly finished and was beautiful. The location was centralize and idea for activities in the downtown area.-I travel often and regularly stay in a variety of hotels which fall into this category (many of them are also Embassy Suites.) However, In my many years of travel I have never found a larger group of rude, dismissive, and unprofessional employees then those of Embassy Suites in Downtown Louisville. Not until my recent visit to this hotel, was I ever given the impression that a hotel staff was intentionally trying to NOT be accommodating and/or helpful. It interesting that a team in the service industry, would seeming go out of their way to do this. This is also rather disappointing, considering that I paid almost $700.00 for two room and a 1 night stay. I would think for that price I should NOT have a "supervisor" raise his voice to me, then publicly shame me for booking through a 3rd party booking site (apparently this makes you a second class citizen and justifies them treating you poorly,) and then proceed to scream at me "what do you want me to do about it." Please keep in mind that this was in front of my friends and about 20 stranger in the lobby, oh and 10 other employees of the hotel... Classy! All of this stemming from their in ability to accommodate the simple request of adjoining rooms. Also keep in mind that I had called this hotel several times in the days prior to my check-in and spoke to a variety of people regarding this. All of whom told me different things - everything from "sure, no problem," to "I've added a note..., "or call back on this day and tell them to..." Also during this train wreck of an experience, I had two employees who couldn't even find my reservation, one of which did everything but call me a liar. However, he did manage to rather blatantly imply that I didn't really have a reservation and that I must have either made a mistake, or was making it up to pull one over on them....are you kidding me?!? As it turns out, the only reason they couldn't find my reservation was because the employees didn't understand that if you are trying to pull up a booking from a later date, you have to change the date of your search to that day and not the current date... Sounds rather basic... Of course, I can't blame those employees - clearly they were poorly trained! In short - unless you want to be verbally abused by the staff and be made to feel bad because you only spent $700 on your room(s) instead of $750, this is not the place for you.
$143.302+
Detalles
Mapa
Opiniones
General
9,1 Excelente
Basado en 368 opiniones
-
Todas las opiniones 9,1
-
Parejas 9,1
-
Familias 9,3
-
Negocios
-
Viajeros solos
9,5
9,4
9,3
9,2
8,6
5,8
9,5
9,1
9,1
8,1
7,1
9,1
7,3
Datos proporcionados por TrustYou
"Las atracciones turísticas eran muy interesantes"
"Hotel elegante"
"Servicio amable"
132 E Jefferson, Louisville, KY
8,4
Distancia
0,7 km de
$84.112+
Detalles
Mapa
Opiniones
General
8,4 Excelente
Basado en 1.016 opiniones
-
Todas las opiniones 8,4
-
Parejas 8,5
-
Familias 8,3
-
Negocios 8,5
-
Viajeros solos
8,9
7,8
7,0
6,8
6,0
6,8
9,0
8,2
7,7
7,2
7,0
6,9
9,1
8,4
7,8
7,1
6,7
6,5
8,8
8,1
7,2
6,8
Datos proporcionados por TrustYou
"Habitaciones amplias"
"Las instalaciones del hotel estaban limpias"
$73.745+
Detalles
Mapa
Opiniones
General
8,3 Excelente
Basado en 777 opiniones
-
Todas las opiniones 8,3
-
Parejas 8,1
-
Familias 8,2
-
Negocios 8,3
-
Viajeros solos
9,1
9,0
8,3
7,1
6,4
6,4
9,3
9,1
8,2
6,6
6,1
5,2
9,2
9,2
7,9
7,8
7,6
5,0
9,1
8,9
8,5
7,4
5,2
Datos proporcionados por TrustYou
"Habitaciones limpias"
"Las instalaciones del hotel estaban limpias"
"Buen servicio de traslado al aeropuerto"
Opiniones recientes
350 West Chestnut Street, Louisville, KY
8,6
Distancia
0,7 km de
$79.128+
Detalles
Mapa
Opiniones
General
8,6 Excelente
Basado en 768 opiniones
-
Todas las opiniones 8,6
-
Parejas 9,0
-
Familias 8,9
-
Negocios 8,6
-
Viajeros solos 8,7
8,8
8,5
8,5
8,3
7,2
7,0
8,6
8,2
8,1
7,4
6,7
6,6
8,6
8,5
8,4
8,0
7,5
8,7
8,5
7,1
5,8
8,3
7,2
Datos proporcionados por TrustYou
"Habitaciones limpias"
"Servicio amable"
$85.358+
Detalles
Mapa
Opiniones
General
9,0 Excelente
Basado en 564 opiniones
-
Todas las opiniones 9,0
-
Parejas 9,1
-
Familias 9,0
-
Negocios 9,1
-
Viajeros solos
9,4
9,2
9,1
9,0
8,4
7,0
9,5
9,2
8,5
8,4
8,4
6,6
9,5
9,2
8,6
7,0
9,5
8,3
7,0
Datos proporcionados por TrustYou
"Zona de entrada agradable"
"Hotel moderno"
"Hermosa arquitectura"
Opinión positiva destacada
Opinión crítica destacada
Excelente 10,0
Aloft is very close to great shopping and some amazing restaurants. Parking is easy and very close. Super friendly staff and a very nice bar. Bar should be open later.
Aceptable 5,7
Location was great, and the bed was comfy. Bad service at check in, toilet didn't work, sink didn't drain, loud cleaners in the morning, smelled.
Opiniones recientes
-
Excelente
10,0+The staff was very attentive and easy to work with. The location was perfect for the concert at the YUM center.-the layout of the bathroom isn't what I would associate with a high end hotel. It had the feeling of a gym shower. I believe they fell short on the design there. Taking a shower and standing on a wet floor to get dressed is not ideal.
-
Excelente
8,8+Loved the location, downtown bars and the KFC Yum Center were all a comfortable walk away.-Did not like the price of the hotel. But the location was so good I would pay it again.
-
Aceptable
5,7+Location was great, and the bed was comfy.-Bad service at check in, toilet didn't work, sink didn't drain, loud cleaners in the morning, smelled.
100 South Second Street, Louisville, KY
8,3
Distancia
0,7 km de
$91.589+
Detalles
Mapa
Opiniones
General
8,3 Excelente
Basado en 264 opiniones
-
Todas las opiniones 8,3
-
Parejas 8,3
-
Familias
-
Negocios
-
Viajeros solos
9,1
8,6
7,3
6,0
5,3
6,0
9,3
8,8
7,2
5,4
Datos proporcionados por TrustYou
"Servicio amable"
"Buenos bares y restaurantes en la zona"
"Las atracciones turísticas eran muy interesantes"
100 East Jefferson Street, Louisville, KY
8,4
Distancia
0,7 km de
$77.259+
Detalles
Mapa
Opiniones
General
8,4 Excelente
Basado en 689 opiniones
-
Todas las opiniones 8,4
-
Parejas 8,6
-
Familias 8,0
-
Negocios 8,6
-
Viajeros solos 8,7
10,0
9,5
9,3
8,8
7,9
6,9
9,4
9,3
8,0
7,9
7,4
6,9
9,5
8,2
7,0
6,8
6,1
5,9
9,5
9,5
6,4
Datos proporcionados por TrustYou
"Servicio amable"
"Servicio profesional"
$46.106+
Detalles
Mapa
Opiniones
General
7,6 Bueno
Basado en 1.353 opiniones
-
Todas las opiniones 7,6
-
Parejas 7,3
-
Familias 7,5
-
Negocios 7,5
-
Viajeros solos 7,4
8,4
8,3
8,0
6,1
5,0
6,1
8,9
8,1
6,3
5,2
3,8
8,6
8,3
6,3
6,3
5,6
4,2
8,8
8,5
8,2
6,7
6,3
4,2
8,5
8,1
8,1
6,0
5,9
4,8
Datos proporcionados por TrustYou
"Camas cómodas"
"Servicio amable"
800 West Market Street, Louisville, KY
9,0
Distancia
1,0 km de
$85.981+
Detalles
Mapa
Opiniones
General
9,0 Excelente
Basado en 600 opiniones
-
Todas las opiniones 9,0
-
Parejas 9,2
-
Familias 9,0
-
Negocios 9,2
-
Viajeros solos 9,2
9,3
9,2
8,9
8,4
8,4
5,4
9,4
9,3
9,2
8,5
8,4
7,0
9,2
9,2
9,1
8,8
8,4
9,4
9,3
9,0
8,1
7,8
9,1
7,7
Datos proporcionados por TrustYou
"Servicio amable"
"Hotel moderno"
"Las instalaciones del hotel estaban limpias"
Opinión positiva destacada
Opinión crítica destacada
Excelente 9,0
Clean and nice location
Bueno 6,0
The beds. Hairs all over that bidness. And the bed sheets had some dirt in them.